Engineer Technician

RUDOLPH L. SMITH

**** ***** **** ***** ******: 917-***-****

Oviedo, Florida 32766 Email: ***********@*****.*** Residence: 407-***-****

NETWORK/SERVER SUPPORT ENGINEER

Results-driven, responsible, IT professional with considerable experience supporting a variety of computer servers, workstations and applications; Ability to work in a multi-platform environment; Comprehensive knowledge of hardware and software installation, configuration, administration and support; Extensive knowledge in configuring windows server 2000/2003/2008 and Windows Active Directory; Expertise in developing effective disaster planning and recovery strategies; Good time management and notable success resolving IT challenges in a timely manner; Demonstrated operations management, leadership, and team building abilities; Background includes Bachelors Degree in Electronic Engineering, Microsoft Certified Professional (MCP) certification, and an extensive technical skill set.

TECHNICAL & PROFESSIONAL EXPERTISE

• Global Systems Support

• Needs Assessment/Capacity Planning

• Program Logic Controller (PLC)

• Network Plus & A Plus

• Network and application trouble shooting

• Monitoring & maintenance of system backup

• Systems configurations

• Systems installations

• Applications Integration

• LAN and WAN Network

Operating Systems: Windows 2000/2003/2008 server/Windows XP/Vista/ Windows 7

Networking: TCP/IP, DHCP, VPN, DNS, Ethernet, Remote access Service, DSL, Cable Modem

Hardware Experience: HP Proliant, IBM, Dell, Storage Tech L700/9730, Timberwolf Tape Library

Applications: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook)

Server Applications: MS terminal Server, MS Cluster Server, Enterprise Administrator, ArcServe, Veritas NetBackup, Norton Antivirus, Ghost, IIS

CAREER HIGHLIGHTS

Significant technical contributions, locally and abroad while employed with two major corporations known worldwide for advanced technology systems, products and services

Recommended an upgrade of slow communication link between corporate offices in New York and Brazil; When implemented, increased communication speed reduced daily backup time from 14 hours to 1 hour

Track record of perfect or excellent attendance records

Employee of the month awards

PROFESSIONAL EXPERIENCE

Diploma – Applied Electronic Technology, HVAC/R - Southern Technical College, FL 2010 –2011

SELF EMPLOYED 2009-2010

Computer Repair Services

• Installed and configured wireless routers in a workgroup environment

• Removed viruses and repair laptop/desktop computers

• Installed and configure Windows 7

SIEMENS BUSINESS SERVICES (U.S.A) Client: Morgan Stanley, Infrastructure Server Group, New York

Senior Support Engineer, 1999 - 2008

• Recruited to co-ordinate Morgan Stanley’s IT operations spanning North and South America

• Administered over 500 infrastructure servers, including 36 Microsoft Cluster servers

• Integrated Veritas Net Backup software into operations to drive efficiencies

• Constructed, analyzed, deployed, and configured 100+ new Windows 2000 servers into the environment as a web server SQL database, terminal server, and various other applications

• Performed break fix on 36 Compaq clusters and other stand alone servers in the environment

• Coordinated evaluation, implementation and installation of new backup software Netbackup

• Evaluated and supervised installation of application patches, NT hot fixes, and service pack releases

• Implemented and managed local spare parts inventory

RUDOLPH L. SMITH PAGE 2

Mobile: 917-***-****

Email: ***********@*****.*** Residence: 407-***-****

LOCKHEED MARTIN CORPORATION, Bethesda, Maryland

Area Leader - Turkey 1994 - 1997

• Assisted network administrator with implementation, installation and configuration of 10 servers and 50 work stations for a Windows NT.4.0 environment

• Installed Primary Domain Controller(PDC), Backup Domain Controller (BDC), DHCP, WINS, DNS servers

• Created user accounts, configured roaming profiles and assigned accounts to local and global groups

• Directed the assigning of file/directory permission, as well as installing and configuring TC/ICP

• Designed a subnet mask to IP address; Evaluated connectivity by employing TCP/IP utilities

Supervised six technicians supporting installation of two VAX 785 microcomputers in a cluster LAN configuration

LOCKHEED MARTIN CORPORATION,

Senior Technician - Turkey 1989 - 1994

• Maintained VAX 785 computer, Micro VAX II, VAX workstation, Xyplex Terminal Server

• Maintained HSC50 and local area network system

• Adherence to corporate policies and procedures

Electronic Technician - Philippines 1983 - 1989

• Performed preventative maintenance and troubleshooting activities on computer system

• Accomplished a range of assignments in all areas of computer operations

EDUCATION

Bachelor of Science Degree, Electronics - College of Aeronautics, Elmhurst, New York 1983

Dean’s List Award

Diploma – Applied Electronic Technology, HVAC/R - Southern Technical College, FL 2010 –2011

CERTIFICATIONS/TRAINING

Microsoft Certified Professional (MCP) ID# 962177- Xincon Technology School, New York 1998

Environmental Protection Agency (EPA) ID # STC20110152476

ADDITIONAL COURSES/WORKSHOPS

• Program Logic Controller (PLC)

• Basic Electricity

• CEA-CompTIA Digital Home Technology Intergrator

OTHER INFORMATION

Possess valid Florida Driver’s License

Available for flexible scheduling and response to emergency situations

Contact this candidate