Quality Assurance Project

Kiruthiga Ashokan

*********.************@*****.***; Mobile : 830-***-****

QUALITY ASSURANCE, TEST ENGINEERING & APPLICATION ANALYSIS

Successful senior quality assurance analyst and test engineer with 7 years of experience ensuring process and application excellence by developing leading edge testing methodologies. Proven history of managing full project cycles for both manual and automated test cases, from requirements documentation through establishment of the testing environment and test scenario performance in a certified PCMM level 5 Companies. Expert at utilizing QTP and Quality Center applications to develop effective test scenarios. I have also developed applications using Java, ASP, Servlets, HTML, CSS. Strong leader with a talent for uniting team members behind QA best practices and motivating personnel to improve processes and productivity.

Quality Assurance • Project Management • Test Engineering • Team Building & Leadership

Application Analysis • Test Case Development • Systems Engineering • Requirements Management • Defect Documentation • Process Automation • Test Script Programming • Automation Testing • Manual Testing • Process Improvements • Business Analysis • Applications Management

TECHNICAL SKILLS

Operating System: Windows 95/98/2000/XP/Vista, Linux, UNIX, Mainframes

Languages: Java, Perl, JavaScript, XML, DHTML, HTML, XML,C, SQL, TSL, VB, CSS, VB.Net, ASP.Net, C#

Databases: MS Access, MS-SQL Server, ORACLE, DB2, Excel, Netmanage-Rumba 7.1

Testing Tools: Mati, IBM Rational Rose, Clearquest, QTP,Crystal Report, Bugzilla, Loadrunner, Test Director

Browsers: Netscape Navigator, Internet Explorer, Safari, Chrome, Mozilla

Component Technologies : COM

Web Technologies/Tools : Servlets, Cognos, DHTML

Presentation Tools: Flash, Swish

Other Skills: MS Office(Outlook, Powerpoint, Excel, Office Communicator, Paint and Word),Lotus Notes

PROFESSIONAL EXPERIENCE

Client: Wells Fargo/Wachovia, San Antonio, TX 07/2010 – till date

Project 1: HAMP/MAP Mortgage Insurance 07/2010 – till date

Business Systems Consultant

HMP/MAP is an application developed for the Home Affordable Modification program and also the Mortgage Assistance Program.

Worked on automating test cases and planning test cases for the web application that assists in the HMP and MAP program

• Reviewed Business Requirement and Technical Specification Documents.

• Understood Complete Business Workflow.

• Unit Test plan documents, coding and unit testing and regression testing.

• Involved in developing and testing of Business Process Components.

• Develop Test plans for BPT Testing.

• Have created business components with Descriptive Programming.

• Involved in testing web applications and raised defects using QC and kept track of them.

• Accessed mainframe applications to process data required for testing.

• Performed Smoke testing and Regression testing on the web application

Environment: Quality Center, C, .NET, NetManage Rumba 7, QTP, SQL, MS Office( Powerpoint, Excel, Office Communicator, Paint and Word), Lotus Notes

Client: CIGNA, San Antonio, TX 07/2009 – 12/2009

Project 1: Hospital Management System 07/2009 – 12/2009

Test Analyst

• Reviewed Business Requirement and developed Technical Specification Documents.

• Worked as a Jr. QA analyst for functional validation.

• Involved in testing of Client- Server applications and Web- based application like Web messenger and Hospital management system.

• Developing of Test Case using Use Cases and Requirements.

• Requirement gathering, test execution and defect reporting are performed using test director.

• Created Integration and System test cases from functional specification document.

• Performed Functional/ Regression and Performance testing using automated testing tools-QTP and Test director.

• Executed test cases and updated the results.

• Organized Walkthroughs and Inspections to review the status of the application

• Created and submitted the daily QA status report to the test management team.

• Involved in the major release of the application.

Environment Quality Center, Loadrunner, Test Director, ASP.NET,UNIX Shell Script, SQL, Perl, MS Office(Excel, Visio, Word and Powerpoint).

Client: Liberty Mutual, San Antonio, TX 07/2008 – 06/2009

Project 1: Right Price Web Application 07/2008 – 06/2009

Test Analyst

• Reviewed Business Requirement and Technical Specification Documents.

• Involved in all stages of testing the Auto Home Insurance.

• Responsible for testing the Quote & Purchase for both Auto, Home Property, Employees Insurance of the customers.

• Performed Regression and Integration Testing and responsible for interacting with developers and especially when Customer enters his Quote such as Discounts, Models of Vehicles etc.

• Writing the test scripts of various insurance plans of Auto, Home.

• Execution of Manual Test scripts and responsible to track and log the defects using QC.

• Tested the validity of the Quote Premiums and Purchase Premium while comparing the entered Quotes and Purchases.

• Involved in testing the Property & Casualty application, which delivers the online Auto Insurance information related to the accidents.

• Written Test Plan and Test Cases by going through the Design, Functional Requirements.

• Organized Walkthroughs and Inspections to review the status of the application.

• Performed Black-Box Testing for each and every module and on the whole system as a whole.

• Performed smoke, Regression testing after each build.

• Responsible to perform the Quotes Purchases operations and retirement(401k) plans from the Database by running the SQL Queries.

• Performed Manual testing of the different functionalities involved.

• Prepared the Test data for interpreting the Positive/negative/regression results.

• Used Quality Center to Track the defects and report the defects.

• Interacted with the developers to sort out the issues and the defects.

• Involved in the major release of the application.

Environment Quality Center, C++, .NET,UNIX, PL/SQL, QTP, MS Office(Word, Excel and Powerpoint), HTML

Client: Wipro Technologies, INDIA 09/2005 – 05/2007

Project 1: ALCATEL, Calabasas 01/2007 – 05/2007

Project Engineer

• Understand the project's goals and objectives.

• Understand the test plan.

• Wrote scripts to automate the test cases of the test plan(using a scripting tool called MATI and alcatel library functions)which tested the product for protocols like RIP,SAP,PIM-DM,IPX.

• Made proper physical connections for the test setup.

• Executed the scripts and verified the results from the logs generated to ensure that proper output has been generated.

• Ensure availability of necessary resources

Environment: MATI, Perl, AX4000, Network Layer 3 protocols, Windows XP, Microsoft Outlook, Word, Access and Powerpoint.

Project 1: Calix, Calabasas 09/2005 – 01/2007

Project Engineer

• Understand the project's goals and objectives (Features & Sub Features)

• Created Unit Test plan documents, and have done unit testing.

• Documentation work with CVS.

• Report bugs if any are found and on correction have retested them and have ensured the product's quality.

• Tested the product's functionalities like CLI, SNMP, IGMP, Alarm, Log & Debug, Backup & Restore.

• Participating in review activities in all phases.

• Sufficiently understand the technology.

Environment: Manual Testing, Network Protocols, CVS, Bugzilla, AX4000, Windows XP, Microsoft Outlook, Word, Access and Powerpoint.

Client: Mepco Engineering College, INDIA 07/2003 – 08/2005

Project 1: IT Department Website 01/2005 – 08/2005

QA Tester

• Understand the project's goals and objectives (Features & Sub Features)

• Created the software model(use case diagram, sequence diagram, collaboration diagram, activity diagram, class diagram) using Rational Rose.

• Created Unit Test plan documents, and have done unit testing.

• Reported the error to the developer and ensured that it is corrected.

• Tested the product's functionalities like Login,Access,Delete User.

• Designed the website according to user expectation.

• Participating in review activities in all phases.

• Sufficiently understand the technology.

Environment: Quality Center, FlashI, Windows XP, JAVA, J2EE, Servlets, JSP, Java Script, JDBC, SQL, QTP.

Project 2: Altosys- Online Banking 01/2004 – 01/2005

QA Tester

• Reviewed Business Requirement and Technical Specification Documents.

• Performed software acceptance testing and perform regression analysis.

• Planned and designed Test cases to perform regression tests.

• Performed the data driven tests that deal with different sets of data.

• Prepared Test matrix to reflect the number of test cases executed, number of bugs found in the application and number of bugs fixed by the developers.

• Involved in QA project planning, test design, test development, implementation of the test procedures for client server and web based applications.

• Analyzing the functional specifications to identify various critical functionalities.

• Discussed and worked with business analyst team to gather details functionality.

• Performed Integration, system and UAT testing.

• Organized Walkthroughs and Inspections to review the status of the application

• Performed backend testing using SQL queries

• Worked with CVS for test documentation and Version Control.

• Used Test Director to document the test data for all the manual tests.

• Performed Positive, Negative and Boundary testing around the application.

• Performed Regression testing over different builds and defects were reported accordingly.

• Identified actively in Functional, system and Integration testing of the application.

• Interacted with the developers to sort out the issues and the defects

• Involved in the major release of the application.

Environment: Quality Center, Java, C++, Windows, Crystal Reports, SQL, HTML, CVS, MS office.

Project 3: Netsaavy Solution, Online Trading 02/2003 – 12/2003

QA Tester

• Developed and executed Manual Test Cases.

• Developed and documented test plans for various levels of testing.

• Developed and executed Integration test cases.

• Performed Regression and User Acceptance testing.

• Execute individual SQL queries, procedure and validate them.

• Checked Database to determine successful transaction of test data from the application by establishing Database connectivity through SQL commands.

• Assisted Team members with Additional Test cases & Writing Scripts.

• Assisted team members to write and execute Usability Testing, GUI testing and Browser Testing.

Environment: Win Runner, Test director, C# .Net, C++, VB.NET, ASP.NET XML, Crystal Report, HTML, Java Script, Windows XP, UNIX

Project 4: Ticket Reservation System 07/2002 – 01/2003

QA Member

• Understand the project's goals and objectives (Features & Sub Features)

• Created the software model(use case diagram, sequence diagram, collaboration diagram, activity diagram, class diagram) using Rational Rose.

• Created Unit Test plan documents, and have done unit testing.

• Reported the error to the developer and ensured that it is corrected.

• Tested the product's functionalities like Reservation & Cancellation.

• Participating in review activities in all phases.

• Sufficiently understand the technology.

Environment: VB Script, XML, DB2, Quality Center, IBM Rational Rose, MS Office

FORMAL EDUCATION

Bachelor of Technology, Information Technology

Anna University, INDIA

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