Sales professional

Michael R. Duguay 978-***-****

Haverhill, MA ***************@*****.***

Summary: Highly skilled Sales professional with 10 plus years experience. An in-depth knowledge and philosophy of providing quality, conscientious customer service aimed at fostering continued customer satisfaction, confidence and product loyalty. Work effectively with employees at all levels; excellent retention of information and known for a well-built work ethic.

Skills: Self-motivated Sales Development Trustworthy Sales Psychology

Negotiation Problem solver Multitasking Independent

Customer Retention Scheduling Merchandising Customer Servi

Marketing Training Persuasive Accountable

Creative thinker Strong verbal Detail orientated Positive, enthusiastic

Computer Skills: Proficient with Sales Tracking software, Microsoft Word, Excel, Internet, Email, EBay car sales, Craigslist, Windows OS, Mac OS x, Ubuntu, MS-Works, MS-Money, Quicken, CADv13, Graphic Advantage6v4, Corel Draw, Club runner and a variety of industry specific data management packages

Relevant

Experience: Extensive experience with the sales and marketing of specialized products and services, encompassing skills and responsibilities for direct customer contact, sales presentations and demonstrations within a retail setting, further involving merchandising and visual display design.

In a supervisory role, managing up to 9 employees with direct responsibilities for scheduling, new hire orientation, task assignment, and training and performance evaluations

Employment History:

Sales Representative 2009-2009

Saturn of Haverhill, Haverhill, MA

Sales Consultant 2002-2009

Subaru of Nashua, Nashua, NH

Accomplishment: Numerous Sliver Level Sales Achievement Award

Sales Associate 2005-2007 Hurlbert Toyota, Stratham, NH

Accomplishment: Netting over $21,000 gross profit in a single month

Senior Membership Director / Manager 1996 - 2002

On Target Management Inc – Gold’s Gym, Nashua, NH

Accomplishment: Received Company’s Outstanding Sales Achievement Award for substantially increasing new memberships and membership renewals (700 new accounts in a six-month period).

Education: Associates Degree Program - Drafting / CAD 1992 - 1993

New Hampshire Technical College, Manchester, NH

Diploma - Industrial Arts Program / Drafting

Central High School, Manchester, NH

Continuing Ed.: Attended numerous employer sponsored courses, programs and seminars, including: Ride & drives, Sales seminar, Customer Relations, etc

References: Excellent professional and personal references are available and will be furnished upon request.

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