Retail, Cashier, Customer Service

** ***** **** *** ****, New York *****

tel 617-***-**** email ******.*****@*****.***

Keenan Williams

Experience

Assistant Manager,Emac & Bolio’s 06/06-08/10

Supervised and trained employees on proper etiquette of the store. As well as provided courteous, helpful customer service; greets every customer by making eye contact and asking open-ended questions to ascertain their needs. Accurately and efficiently performed register functions, and balances funds in the safe and register. Assist Store mangers in executive decisions including pricing, promotion, hiring, etc.

Mens sales associate,American Eagle Time Sq (flagship store) 10/09-4/10

Responsible for positively contributing to customers shopping experience through knowledgeable, friendly and efficient service, maintaining store and personal appearance standards, greeting and acknowledging all customers on the sales floor. I also Provide assistance to customers through product knowledge, Promote AE Credit Card , and meet individual sales goals established by store management.

Sales Associate, Lucky Brand Jeans 10/08- 05/09

Greeting and assisting customers in their purchase of apparel, as well as educating customers on the quality of the product. Other duties included but were not limited to, folding apparel and keeping the store clean. Working in different zones of the store, such as assisting customer in the dressing room. Conducting inventory of products in the store

Intern, celebrity Series 06/08-08/08

Assisted Artistic Director with jobs around the office including data entry, filing, and answering phones. Worked with marketing, to figure out different tactics and strategies to promote the Celebrity Series name. Also assisted with creative communication classes along with weekly cultural and recreational field trips.

Education

Marymount Manhattan College, New York

Skills

Management, customer service, light maintenance, handling register, folding, answering phones, inventory.

Referrals

Upon request.

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