Customer Service Information Technology

Amanda Marie Stephenson

**** **. **** ******, **********, SC 29440

******.*************@*****.***

Cell phone: 843-***-****

OBJECTIVE Seeking an entry-level position in information technology where I can use my technical skills for the advancement of a company.

EDUCATION University of South Carolina, Columbia, SC

Bachelor of Science in Computer Engineering

Graduation Date: May 2012

RELEVANT COURSES

• Algorithmic Design

• Advanced Digital Design

• Introduction to Computer Architecture

• Introduction to Software engineering

• Signals & Systems

COMPUTER SKILLS Languages: C++, Java, Python,VHDL

Applications: vi, emacs, Eclipse, Microsoft Office

Machines: Unix, Linux, Windows

WORK EXPERIENCE

June 2011- August 2011 CGI Technologies and Solutions Inc., Columbia, SC

Junior Programmer Analyst,(Intern)

• Tested the interfaces for development and user acceptance

• Aided the unit testing for program used by client

• Improved interpersonal skills in a real- life work setting

• Worked with other employees in a team environment

April 2011-Present Student Affairs Technology Services, Columbia, SC

Technician,

• Setup computers to be used by the staff of the University

• Install and upgrade various programs on different platforms

• Reimage staff’s computers

• Troubleshoot staff computers for software and some hardware problems

October 2009- June 2012 RuffaloCody, Columbia, SC

Caller,

• Call alumni of the University and ask for financial support

• Raised over $55,000 for the University

• Able to adapt to difficult situations

• Demonstrates excellent communication skills through customer service speaking with 5-20 people per day

AFFILIATED GROUPS

• National Society of Black Engineers

• National Technical Honor Society

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