Installations Technician

Location:

United States

Posted:

March 20, 2009

Contact this candidate

Resume:

Office 210-***-****

Cell 210-***-****

*************@*****.***

Jesus Rosales

*** ***** #*

San Antonio, Texas, 78210

Objective Utilize my various experiences and skills to assist organizations accomplish their production and financial goals.

Experience August 2003 to Present Office Werks L.L.C. San Antonio, Texas

Owner

 Performed service and repair of various NEC 2400, Nortel Option 11, Avaya Partner telephone systems, Norstar Key systems at Wells Fargo Banks, Walgreen Pharmacies and Walmart sites .

 Performed telephone and computer moves, adds and changes at various site. Conducted pre-installation site surveys.

 Installed all structured wiring in commercial buildings and coordinated the rewiring of the older building with structured wirings systems.

 Maintained computer upgrades, software installation and system backups at various sites.

May 2000 – August 2003 BlackBox Network Services San Antonio, Texas

Communication Specialist / Project Manager

 Perform daily service and maintenance of a NEAX 2400 IMS and Tadiran Coral III PBX systems at the Audie Murphy Veterans Administration Hospital and Frank Tejeda Outpatient Clinic.

 Direct moves, adds and changes as requested by the hospital administration. Ensure that daily service tickets are dispatched and resolved in and accurate and timely manner.

 Maintain documentation for upgrades, new applications and reports on a monthly basis.

 Coordinate with SW Bell for the order of new services, deletion of old services and adjustments on billing records.

 Generate various monthly and quarterly reports for manpower projections and equipment inventory.

 Administer the office administration of technicians i.e. daily attendance, leave requests, performance evaluations, on-going technical training and other assigned duties.

1998 – April 2000 Billing Concepts San Antonio, Texas

Senior Telecommunications Technician

 Perform daily service and maintenance of Nortel Meridian Option 81 and 11 PBX systems.

 Perform moves, adds and changes as determined by the department manager.

 Maintain documentation for upgrades, new applications and reports on a monthly basis.

 Coordinate with SW Bell for the order of new services, deletion of old services and adjustments on billing records.

 Generate monthly reports to other departments utilizing our call accounting software.

1997 – 1998 San Antonio Water System San Antonio, Texas

Telecommunication Technician

 Performed service and repair of Mitel SX 2000 PBXs and one ATT Difinity G 3 at 13 sites in metro San Antonio.

 Performed all moves, adds and changes at each site. Conducted all pre-installation site surveys.

 Installed all Cat 5 wiring in new buildings and coordinated the rewiring of the older building with Cat 5 cable.

 Maintained all backup and documentation at all sites.

1989 – 1997 San Antonio Air Logistic Command San Antonio, Texas

Aircraft Mechanic

 Graduate Apprentice Aircraft Maintenance US Government/ USAF/AFLC Kelly AFB.

 Performed aircraft and engine repair to various types of aircraft; C-5, C-130, B-52, KC-10 and T-38.

 Check assigned aircraft forms for discrepancies, clearing discrepancies, and accurately annotates aircraft forms as work is performed. Accomplish aircraft system operations and troubleshooting using technical manuals and following approved maintenance procedures, obtaining assistance from appropriate personnel when necessary.

 Disconnect, remove, and/or disassemble aircraft system components and parts using proper technical data, and approved maintenance procedures.

 Maintain awareness of shop safety procedures; report accidents, injuries, and/or safety violations to the supervisor. Inventory and inspect tools on a regular basis and replace worn or broken tools. Clean work area and equipment.

 Built TF-56 and TF-39 engines. Conducted engines runs and certifications of engines.

1983 – 1989 Communication Corp. of America San Antonio,Texas

Telephone Technician

 Installation and repair of various types of telephone equipment i.e. NEC, Toshiba, Mitel SX20,100,200, NEAX 12, 12a, 2400 IMG/MMG, Iwatsu Key Systems, Nortel SL 1.

 On site service technician at various locations.

 Conducted pre-installation surveys

Education San Antonio College San Antonio, Texas

 Completed 32 credit hours toward Associates Degree / Network Administrator.

 Nortel Networks Certifications in “DTI/PRI Installation and Maintenance Release 24” and “Basic Database Administration x11 Release 24”

 ATT Certification on Difinity G3.

 Mitel SX 2000

 NEC 12, 2400 IMG

 Installed and terminated single and multimode fiber cable.

 Thomas Jefferson High School Graduated 1977

Interests:

Computers, reading, softball.