12-year experience in technology and customer management

Laetizia Moreau

**** *. ********* *******, ** ***45

312-***-****; z0lean@r.postjobfree.com

Profile Summary

Goal-oriented, thriving on intellectual challenges, highly motivated professional with proven track record in building, mentoring, and motivating effective teams and directing major projects in the financial markets industry.

My twelve-year experience as software engineer and manager in financial markets worldwide, my two technical Master degrees in Computer Science and System Engineering, my MBA degree from Kellogg, Northwestern University business school and my authorization to work in the US and in the EU; are some of the assets that make my profile unique.

Areas of Expertise:

Professional ExperienceCME Group, Chicago, IL February 2003 – Present

Associate Director – Enterprise Solution February 2010 – Present

Lead functional design for major electronic trading initiatives at CME Group

Lead enterprise business process initiatives

Implement business analysis framework for CME Group

Mentor and develop analysts and technical writers

Accomplishments:

Defined the deployable multi-asset electronic trading platform (Derivatives, Equity, FX and Fixed Income products) for and in collaboration with the Brazilian Exchange BVMF

Defined order routing and market data link between Globex and the Mexican Exchange BMV/MexDer

Defined functional architecture for Dow Jones Index integration to CME Group systems

Defined CME Group’s enterprise credit control strategy and designed Globex electronic platform credit control, EOS Trader Front-End Application Limits Management, CME Group Credit Management API (Exchange and OTC products)

Designed solutions on the electronic platform to deliver important accounting tax savings

Refined and support CME Group Program Portfolio Management

Associate Director – Client Technology Manager February 2003 – June 2010

Leadership and Strategic Thinking:

Manage a team of business system analysts and project managers

Manage, document and prioritize business requests for Globex, CME electronic trading platform

Built my team from the ground up and implemented re-enforcing processes to maintain awareness and in-depth knowledge of ALL initiatives on the platform at all time, manage projects through all SDLC phases, manage internal and external knowledge transfer and communication for pro-active and excellent customer service

Manage sophisticated external technical communication processes targeting customers and system providers including short and long-term platform changes, client system impact assessment documentation, software development kits

Manage knowledge transfer and training programs associated with all Globex projects for all customer-servicing teams, including technical support teams, technical documentation teams, account managers, channel partner managers, partner exchange relationship managers and sales teams

Created CME developers’ network leading to accurate customer system risk assessment related to new functionalities and products; as well as detailed intelligence gathering on systems connected to the platform

Main company information broker and decision making facilitator across Business, Technology, Operations divisions and customers

Technical skills and knowledge:

Manage cross-functional interactions and communication; translate business needs into technical terms as well as present ideas in business-friendly and user-friendly language

Develop SDLC documents including: requirements, business cases, process and message flow diagrams, project plans, training programs and customer certification & support guides

Maintain managerial and technical responsibility for all assigned projects, including performing in-depth impact analysis on customers trading and risk systems and partner exchanges’ systems

Manage project and mitigate releases risks from all electronic trading projects, including complex cross-functional initiatives, involving multiple CME divisions, partner exchanges and customers

Accomplishments:

Successfully led more than 100 initiatives for my division such as adding the following functionalities to Globex: Credit Control, Mass Quoting, Request for Quote (RFQs), Cross Order management, Ex-Pit Transactions, Cancel/Replace with in-flight mitigation, MDP FIX/FAST interface, Market Maker Protections, Implied functionality enhancements and expansion programs, Drop Copy, Cancel on Disconnect, Volatility-Quoted Options, implied inter-commodity spreads… as well as other programs such as integration of CBOT and NYMEX and establishment of partnerships with MGEX, KCBT, BM&F and KRX…

Net2s, Paris, London, New York and Chicago March 2001 – January 2003

Software Engineering Consultant

Software Engineer specialized in Financial Market Connectivity

Worked as a Software Engineer and Project Lead for 3 large financial institutions, Bank of America, Nomura and Carr Futures, and 1 independent software vendor (GL Trade)

Developed trading and risk management systems allowing trading with most major derivatives exchanges: MONEP, MATIF and LIFFE (EURONEXT), CME, CBOT, InterContinental Exchange (ICE), Montreal Exchange, Boston Options Exchange (BOX) and Eurex (Frankfurt)

M7, Paris, France September 1997 – March 2001

Project Management and Organization Optimization Consultant

Part-time consultant for M7, a project management consulting company, on large-scale logistic projects

Worked as a consultant on an 8-month project for National French Railroad Company (SNCF) implementing a Maintenance Information management system for elevators, escalators, and automatic doors for all railroad stations on French territory

Trained more than 900 employees on new work tasks and security procedures over 15-month, through the merger of activities of three warehouses into the largest computer-managed logistics center in Europe for the company FNAC

Education

Northwestern University – Kellogg School of Management 2008

MBA, Management & Strategy, Entrepreneurship & Innovation, Marketing

ESIEA – Paris, France 2001

M.S. Computer Science

Illinois Institute of Technology, Chicago, IL 2000

M.S. System Engineering

Miscellaneous

Work Authorization in the United States and in the European Union

Fluent in English and in French, learning Portuguese

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