Part Time Home Typist
Resume:
THERESA A. HIRTZ
Natrona, PA 15065
Pittsburgh, PA 15219
412-***-**** (W) 724-***-**** (H)
EDUCATION
Riverview High School
Oakmont, Pennsylvania
HIGH SCHOOL DIPLOMA
SECONDARY EDUCATION
CONNELLEY SKILL LEARNING CENTER 1983 - 1985
Pittsburgh, Pennsylvania
SECRETARIAL CERTIFICATE WHICH INCLUDED: SHORT HAND, TYPING (TYPEWRITER, COMPUTER), DICTAPHONE, WORD PROCESSING
COMMUNITY COLLEGE OF ALLEGHENY COUNTY 1993
Pittsburgh, Pennsylvania
COMPUTER TRAINING CLASS-WORD PERFECT 5.1-LEARNED THE BASICS, HOW TO CREATE A DOCUMENT, EDIT A DOCUMENT, HAVE 2 DOCUMENTS UP AT THE SAME TIME, CREATE A TEMPLATE, CREATE A NEWSPAPER COLUMN, CREATE GRAPHS, CUT AND CROP GRAPHICS, INSERT A GRAPHIC TO A DOCUMENT, AND INSERT A GRAPHIC TO A LABEL, AND LEARNED HOW TO DO MAIL MERGE.
WORK EXPERIENCE
1987 - Present
Pittsburgh Board of Public Education
Pittsburgh, Pennsylvania
WORKED IN PEABODY HIGH SCHOOL GUIDANCE OFFICE FOR 8 YEARS, FAST PACED OFFICE; I ALSO SUBSTITUTED IN ELEMENTARY, MIDDLE AND HIGH SCHOOLS FOR TWO YEARS. I TYPED TRANSCRIPTS, TYPED AND KEPT IN ORDER STUDENT RECORDS, WORDPERFECT 5.1 AND 6.0, BOOKROOM-DELIVERIES AND ORDERING SUPPLIES, ENROLL STUDENTS, GREET THE PUBLIC, ANSWER PHONES, MAKE APPOINTMENTS, FAX MACHINE, XEROX, FILING, TEACH THE BUSINESS TEACHERS HOW TO USE WORDPERFECT 5.1, 6.0 AND 6.1. ADMINISTRATIVE OFFICE; SORT MAIL FOR FOUR DIFFERENT DEPARTMENTS, MAINTAIN POSTAGE MACHINE, FAX MACHINE, XEROX MACHINE, ANSWER PHONES, FILING, DATA ENTRY-TEEN PARENTING PROGRAM (FILEMAKER PRO) EXCEL-PERKINS LOGS, CHARTS AND GRAPHS, MICROSOFT WORD, WINDOWS 95, WORD 97, WORD 2000, POWERPOINT, ACCESS, WINDOWS NT, LETTERS, MEMOS, FORMS, TEMPLATES, MINUTES, MAIL MERGE (BULK MAILINGS), USE INTERNET AND E-MAIL FOR ACQUIRING IMPORTANT INFORMATION AND SENDING INFORMATION. CURRENTLY: I ENTER DATA ON THE INTERNET FOR PENNSYLVANIA DEPARTMENT OF EDUCATION AND DEPARTMENT OF PUBLIC WELFARE. I MAINTAIN ELECT DATA BASE, DATA ENTRY FOR ELECT STUDENT WORKS PROJECT, DATA ENTRY ON CWDS (COMPREHENSIVE WORKFORCE DEVELOPMENT SYSTEMS) FOR DPW.
SPECIAL TRAINING
COVEY TRAINING-PITTSBURGH FEDERATION OF TEACHERS UNION BUILDING IN THE SOUTH SIDE, MARCH 10, 1998-THE SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE TRAINING, BY STEPHEN R. COVEY, STRESSED THE IMPORTANCE OF HUMAN RELATIONS AND LEADERSHIP IN BUSINESS.
SEXUAL HARASSMENT TRAINING, PITTSBURGH FEDERATION OF TEACHERS UNION BUILDING IN SOUTH SIDE, FEBRUARY 17, 1999-LEARNED THE DIFFERENCE BETWEEN FINE LINE AND SEXUAL HARASSMENT. LEARNED WHEN, WHERE AND HOW TO DETECT SEXUAL HARASSMENT AND WHERE AND HOW TO REPORT AN INCIDENT.
TEEN PARENTING TRAINING, MIDWESTERN INTERMEDIATE UNIT IV, GROVE CITY, MARCH, 1997 AND MARCH, 1999-LEARNED ABOUT THE FILEMAKER PRO DATA BASE AND HOW IT WORKS AND HOW ENTER DATA, HOW TO MAKE YOUR OWN LAYOUT AND FORMS WITH OR WITHOUT GRAPHICS, LEARNED HOW TO ENTER STUDENTS ON A MONTHLY BASIS AND HOW TO IMPORT/EXPORT RECORDS FROM DATA BASE TO DATA BASE.
AIMS TRAINING, HARRISBURG, PA, JULY 29, 1999, AUGUST 23, 2001 (AUTOMATED INTERFACE MANAGEMENT SYSTEM), LEARNED HOW TO ENROLL STUDENTS IN THE TEEN PARENTING PROGRAM VIA DPW’S RECORDS AND LEARNED HOW TO DOWNLOAD RECORDS AND REPORTS FROM THE AIMS DATABASE TO ACCESS DATABASE VIA THE INTERNET. LEARNED HOW TO FILL OUT AN APPLICATION ON LINE FOR A NEW PROGRAM “FAMILY WORKS” PROVIDED BY DPW. LEARNED HOW TO DETERMINE THE PROGRAM STATUS OF A CLIENT/STUDENT.
TEEN PARENTING TRAINING, (PPT ELECT-DATA COLLECTION PILOT PROJECT), OCTOBER 25, 2001, HARRISBURG, PA. INVOLVED LEARNING THE TRANSITION FROM THE PPT FILEMAKER PRO DATABASE TO THE INTERNET DATABASE.
SECRETARIAL/CLERICAL/SUPPORT PERSONNEL WORKSHOP, NOVEMBER 6, 2001, PITTSBURGH HILTON AND TOWERS, PITTSBURGH, PA. LEARNED THE PROPER WAY TO ANSWER THE TELEPHONE, TAKE MESSAGES, TRANSFER A CALL, LEARNED THE PROPER DRESS CODE FOR BUSINESSES, LEARNED PROPER LANGUAGE TECHNIQUES, WAS UPDATED ON THE CORRECT WAY TO TYPE A MEMO OR A LETTER, LEARNED HOW BETTER COMMUNICATE IN THE OFFICE AS WELL AS IN BUSINESS MEETINGS AND LUNCHEONS.
REFERENCES
FURNISHED UPON REQUEST.
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