Customer Service High School
Resume:
Raied “Ray” Salem
Clinical Counseling Expert
Rancho Cucamongo, CA 91730
********@*****.***
http://www.facebook.com/salemray
Personal Profile
Highly knowledgeable and qualified counselor, offering experience with high profile clients and expertise in conflict management, de-escalation, mindfulness support, and collaborating on a multidisciplinary team to facilitate client progress and success.
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Key Assets
Effective Communicator – Utilizes strongly established interpersonal skills in assessing and treating a diverse range of client matters and partnering with a multidisciplinary team.
Problem solver – Sensitively processes client issues while strategizing innovative solutions that promote emotional regulation, social integration, and individual progress.
Team Player – Counsels, mentors, and contributes to others, recognizing the importance of a positive and supportive environment.
Thrives Under Pressure – Remains professionally poised in stressful situations and executives effective de-escalation techniques as needed.
Experience
PRIMARY COUNSELOR Sep 2010 - Present
Vista Pacifica Center, Psychiatric Long-Term Care Riverside, CA
• Oversee actions, decisions, and processes taken by all mental health counselors.
• Actively participate and contribute as part of the Employee Management board.
• Deliver timely, top quality services and results while continually seeking avenues for partnership, growth, and development.
• Complete and maintain accurate reports regarding patient histories and progress.
• Utilize effective communication and motivation techniques, conflict management skills, and negotiation expertise to facilitate individual and group sessions, providing assistance to clients regarding a multitude of life issues.
• Coordinate counseling efforts with mental health professionals to include doctors, nurses, and social workers.
• Create and implement detailed plans aimed at promoting client progression toward lower levels of care.
• Collaborate with multidisciplinary treatment teams in case management, promoting a cohesive and applicable approach.
• Employ valuable clinical experience and proactively research current evidence based methods when developing individualized client treatment plans.
• Thoroughly review and evaluate client progress in relation to measurable goals as indicated in treatment/care plans.
• Communicate positively during client interviews as well as in partnership with fellow professionals when determining client participation suitability in various programs.
CEO Jan 2006 - Present
Ace eMarketing Rancho Cucamonga, CA
Acemarketingworld.com; superlogoman.com; BellaSocialMedia.com
• Garnered and firmly established personal relations expertise as well as effective communication techniques.
• Effectively spearheaded online marketing campaigns.
• Authored and distributed informative and timely press releases, utilizing excellent written communication skills.
• Demonstrated consumer insight through powerful marketing via social media, email, text, video campaigns, and virtual tours.
• Diligently employed SEO expertise increase site traffic and thusly consumer base.
• Performed Website Building, Webmaster Servicing, Web Hosting, Web Payment/Donation setup, and logo design for a diverse range of clientele.
PRESIDENT / MANAGING PARTNER Jul 2009 – Jan 2010
Referral Exchange Network Rancho Cucamonga, CA
Referralexchangenetwork.com
• Managed 14 supervisors and assisted 40+ business owners in professional networking and company development, attaining a strong command in both multitasking and time management.
SENIOR AIRMAN Aug 2002 – Aug 2008
US Air Force March Air Force Base
• Water Purification and Utilities system Journeyman.
• Followed through on 6 year commitment.
OWNER / MANAGER Jun 2003 – Jan 2006
VIP Wholesale San Bernadino, CA
• Managed 4 employees and a $20,000 monthly gross online business, overseeing all administrative duties including accounting, payroll, customer service, and daily operations.
• Successfully marketed and sold the company in 2006.
MARKETING & COMMUNITY RELATIONS REP Jun 2001 – Mar 2002
San Manuel Indian Bingo & Casino Highland, CA
• Executed successful marketed strategies for a multimillion dollar casino while respectfully and professionally representing the San Manuel Tribe within the community.
Education and Training
MFT/MA in Counseling Psychology
Graduate School
Argosy University
Argosy.edu
1/2008 - 8/2012
Ontario, California
GPA 3.70
Units Completed: 43 Quarter
B.A Criminal Justice
California State University, San Bernardino
www.csusb.edu
9/2000 - 3/2007
San Bernardino, California
Units Completed: 205 Quarter
College of the Air force
2/2003 - 4/2003
Wichitta Falls, Texas
College Major/Minor: Utility System
Units Completed: 24 Quarter
College of the Air force
12/2002 - 2/2003
Lackland ARB, Texas
College Major/Minor: Basic Military Training
Units Completed: 16 Quarter
High School Diploma
San Bernardino High School
9/1991 - 6/1995
San Bernardino, California
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