ALLEN COFFEY

________________________________________

Cell 432-***-**** 3108 Barkley

432-***-**** Midland, TX 79701

yyrb4d@r.postjobfree.com

Career Objective To secure a position with a well established organization with a stable environment that will lead to lasting success in the field.

Summary of Qualifications

Oilfield Experience

• Replaced and maintained anodes on heater treater systems throughout the oil field.

• H2S certified.

• Clear medical examiner card for driving.

Hardware Installation and Troubleshooting.

• Installation, maintenance, and troubleshooting of software and hardware.

• Assembled system and software application documentation, informing programmers of system needs, and modifications.

• Received numerous customer commendations and awards.

• Built more than 50 custom computers from the ground up.

• Soldered capacitors and other parts onto motherboards.

• Removed, replaced, and troubleshot the following components:

• Motherboards, RAM, Processors, CPU’s, Power supplies, Hard drives, Sound Cards, Video Cards, Disk drives, LCD screens on laptops.

I have done one or more of these things on the following brands with laptops, desktops, and servers:

• Acer, Gateway, Emachines, HP, Lenovo, Compaq, Sony, Toshiba, IBM, Dell, Asus, Apple (including IPads, and IPods.), Sun Microsystems, Alienware, Panasonic, Samsung.

Computer Support and Repair.

• Installation, maintenance, and troubleshooting of software and hardware

• Specialized in removal of viruses, computer repair and optimization, working on PCs as well as Macs, Ipad, Ipod, and other Apple products.

• Assembled system and software application documentation, informing programmers of system needs, and modifications at Dynamic Therapy.

• Received numerous customer commendations and awards at Dynamic Therapy.

Web Design

• Researched and prototyped new Web technologies and techniques to realize benefits of the latest innovations, achieve increased efficiency, and provide highest quality products.

• Implemented targeted, mass marketing campaigns which increased Web site visits.

• Coded HTML and drafted design documentation to aid future code usage and modification.

• Optimized graphic elements to minimize download time.

• Compiled online libraries of user support information, reducing tech support calls by half.

Education

A+ Certified 2011

Basic Satcom Professional Certified 2012

Associate, Associate of applied science 2011

Kaplan University, Midland, Texas. Web Design, Graphic Design, IT Fundamentals.

Certificate, Computer Support Technician 2010

Kaplan College, Midland, Texas. GPA: General computer training, from hardware and software, to Linux, networking, and JavaScript.

Certificate, Computer Support Technician 2010

Kaplan College, Midland, Texas. GPA: General computer training, from hardware and software, to Linux, networking, and JavaScript.

Employment History

2006 to Present Computer Repair Coffeyhouse Solutions, Midland, Texas

• Provide on site troubleshooting and computer repair.

• Services include virus removal, hardware repair and replacements, data transfer and recovery, computer tune ups, and any other service pertaining to computers in general.

2011 to 2011 District Support Analyst (Contract) XTO Energy, Midland, Texas

• Imaged, installed software, and ran diagnostics on laptops to be distributed to lease operators.

• Worked in IT support maintaining 3 floors of an office building containing about 150 people.

• Traveled to XTO site locations across Texas to take inventory, disperse new computers and equipment, and set up and diagram server rooms and equipment. Servers include Cisco, HP, and Dell.

2010 to 2011 Computer Support/Web Designer Dynamic Therapy Solutions, Midland, Texas

• Provided tech support for over 90 in home therapy companies that used our custom built software Therapysync.

• Repaired laptops for therapists using the software.

• Provided quality assurance for software update releases.

• Built SEO web sites for the company and set up analytics to track search engine optimization efforts.

• Used SQL to manage therapy software and make changes to therapists documentation.

2009 to 2010 Sales Representative Radio Shack, Midland, Texas

• Assisted customers with technology questions and sales.

2006 to 2009 Oilfield Work hand DManning Services, Midland, Texas

• Replaced anodes on heater treaters and maintained the treaters by cleaning them out.

Skills • A+ Certified

• Basic Satcom Professional Certified

• Web Design and Graphic Design.

• Computer repair and virus removal.

• Customer Support and troubleshooting.

• Experience with SQL, HTML, CSS, Adobe Dreamweaver, JavaScript, Network Security, Linux, and Windows operating systems, and Windows Server.

• Business and communication skills.

Certifications • A+ certification - CompTIA. The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.

• Basic Satcom Certification-Core skills for critical every VSAT field technician in order to prevent accidentally generating interference.

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