Service manager/tech. resume

Randal Rospopa

Ph: 856-***-****

*** ***** ****** ******

Maplle Shade, NJ 08052

Summary

Service Manager with expertise in the chemical sanitizing industry. Skilled in implementing chemical dispensing systems in a competent, timely and professional manner. Adept in training and advising customers with results and cost issues.

Career History

SERVICE MANAGER 1998-2009

Ecolab Incorporated

St. Paul, Minnesota

Planned the installation of chemical sanitizing dispensing equipment for commercial ware washers and laundry systems followed up with routine maintenance and troubleshooting. These tasks were performed utilizing a solid electrical, mechanical and plumbing background.

• Exceeded in completing dispensing system installation in a timely fashion without sacrificing quality minimizing customer downtime.

• Employed exceptional technical problem solving skills resulting in the acquisition of a $30k/year account.

• Implemented specialized install methods to secure $100k+/year federal account.

• Surpassed usual job scope by installing large whole house water softening systems each generating over $20k toward achieving district budget goals.

• Received award for commitment to customer service delivering service excellence for the district in 2006.

Service Station Manager 1990-1997

Towne And Country Amoco

North Brunswick, NJ

Maintained inventory, managed payroll and overseeing accounts payable and receivable. Calculated daily ledger and receipts. Monitored employee performance and production, handled clientele relations and kept equipment maintained.

• Facilitated emergency repairs of pumps and terminal to minimize downtime.

• Resolved customer issues securing their return business.

Education

Somerset County Technical Institute, Bridgewater, NJ

ELECTRONICS TECHNOLOGY

Technical Diploma 1985-1987

Middlesex County College 1982-1983

Hotel And Restaurant Management

Professional Development

Servsafe Certification

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