Business Analyst, Project manager, PeopleSoft Developer

DEBORAH A. POST

*** ******* ******** ****

Ewing, NJ 08638

Home: 609-***-****

E-mail: ********@*****.***

PROFILE

Accomplished, diverse IT professional with experience in designing, implementing, and supporting business applications. Strong background in SQL, front- and back-end development, testing, troubleshooting, and efficiency and quality improvement. Superior communication, presentation, analytical and problem solving skill. Works well with all levels of business. Additional experience in supervision, development of training materials, conducting training sessions, meeting facilitation, and interviewing.

SOFTWARE

ASP, BMC, CICS, CLEARQUEST, COBOL, DB2, ENDEVOR, FTP, HTML, IDCAMS, INTERTEST, JAVASCRIPT, JCL, MS OFFICE, NDM, NEON SHADOW, ORACLE, PVCS, SPUFI, SQL SERVER, SYNCSORT, TSO/ISPF, T-SQL, VBSCRIPT, VSAM, XML/XSL

EDUCATION

MONTCLAIR STATE UNIVERSITY

MONTCLAIR, NJ

B.S. COMPUTER SCIENCE

AVTECH INSTITUTE

SOUTH PLAINFIELD, NJ

2009-2010

CERTIFICATES OF COMPLETION:

- DATA WAREHOUSING (ERWIN, INFORMATICA, COGNOS)

- ORACLE 10G DBA

- SQL SERVER 2008 ADMINISTRATION

PROFESSIONAL EXPERIENCE

MERRILL LYNCH

PENNINGTON, NJ

1999-2008

ASSISTANT VICE PRESIDENT

- Developed and maintained applications for internal web site containing metrics for performance and sales monitoring.

- Application developed for the web site became the standard for the department and was used as a design template.

- Developed metric application for call center operation to monitor call statistics and determine training needs of callers, including adhoc management reports in SQL Server Reporting Services.

- Facilitated maintenance of outsourced applications by providing detailed program specifications with expected test results.

- Reviewed and updated existing applications and SQL to improve performance.

- Trained in Six Sigma fundamentals.

- Goal of three-second response time was met in 98% of applications.

COMPUTER HORIZONS CORPORATION

MOUNTAIN LAKES, NJ

1996-1999

TEAM LEADER; CONSULTANT

- Lead a team of five programmers through Y2K remediation projects.

- Reviewed the performance of team members.

- Developed Shadow RPCs for a client web site default page.

UNITED PARCEL SERVICE

MAHWAH, NJ

1989-1996

DATA RESOURCE ANALYST; LAN ADMINISTRATOR; INSTRUCTOR; PROGRAMMER/ANALYST

- Functioned as liaison between application programmers and DBAs.

- Performed regression testing on BMC software upgrades.

- Developed mainframe emulation environment on PC to facilitate development of a CICS/DB2 based retirement system.

- Assisted in the design process and in the supervision of development staff for the retirement system.

- Conducted classes and individual coaching as part of a programmer trainee program.

- Updated course materials based on the requirements of the departments the trainees would be assigned to.

- Interviewed candidates for the programmer trainee program.

- Supervised the reception staff for the floor I worked on, including performance reviews.

CONSCO ENTERPRISES/COMPUTER ASSOCIATES

SOUTH PLAINFIELD, NJ

1986-1989

PROGRAMMER/ANALYST

- Stabilized release version of the online portion of a generic General Ledger software package.

- Converted package to IMS/VS DB/DC.

- Provided technical support for DOS/OS, CICS, and IMS installations, on- or off-site as required.

- Supported data communications with multiple telecommunications companies for the IMS conversion project.

- Facilitated Q&A sessions and individual product support sessions at the annual User Conference.

- Completed converting package to IMS/VS DB/DC as a consultant after Computer Associates acquired CONSCO.

COMMUNITY SERVICE

HOPEWELL PUBLIC LIBRARY

BOARD OF TRUSTEES 2004-2009

VICE PRESIDENT 2007-2009

CIRCULATION DESK VOLUNTEER - CURRENT

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