Computer Operator Accounts Payable

**** *.******** ** • PHOENIX,AZ *****

623-***-**** • ************@*****.***

CRAIG JONES

SUMMARY OF QUALIFICATIONS

SAP retail systems

SFR retail systems

Informatica

Net backup

Remedy/service now

Orion

DEC

WMS warehouse management system

EMPLOYMENT

1992-2011 Petsmart Phoenix, AZ

Computer Operator

Supports 24x7 operation, includes, escalation of any data center production problems. Making entries into shift reports, creating Remedy tickets and making bridge calls when necessary to communicate critical network, database, application situations. Take NOC inquires on status of circuits, with updates, create tickets on incoming calls and escalate when appropriate. Created purchase orders when needed. Followed a daily checklist for job flow. Responsible for scheduling UPS maintenance at our distribution centers and our corporate offices. We work great in team atmosphere, with limited onsite supervision.

1991-1992 C&R Printing and Mailing Phoenix, AZ

Computer Operator

Operated a software system that printed out mailing addresses for residential advertisement mail.

1978-1991 Wyatts Cafeteria Dallas, TX

Computer Operator/programmer

Ran company payroll checks and accounts payable checks. Created invoices for the distribution centers. Computer programmer for 2 years on NCR mainframe using neat3 language.

EDUCATION

1972-1974 Ventura County Junior College Ventura,CA

AA Degree

1975-1976 Texas Institute Dallas, TX

Operations / Programmer Certification

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