Customer Service Accounting
Resume:
HIALEAH, FL *****
PH: 786-***-****
E-MAIL: **********@*****.***
IVETTE FERNANDEZ
OBJECTIVE
To obtain a managerial position where over 10 years of experience will add value to operations.
SUMMARY OF QUALIFICATIONS
Great communication skills, very organized, able to multi-task, fast learner. Extensive customer management, logistics and freight forwarding experience dedicated to provide consistent and high-quality customer service.
WORK OF EXPERIENCE
DECEMBER 2010 - MARCH 2011 - Kamino International Transport
Handling air export documentation, ocean export documentation, SED for customs.
Prepare price quotations, negotiating rates with airlines and domestic trucking. Strong rate quoting skills, knowledgeable of international airports and best carriers for specific destinations.
Experience with AOG shipments (Handle the UPS account)
Some accounting work, in charge of doing the Cass Report twice a month.
Coordinated shipments with the warehouse, making sure it was packed properly and ready to go.
Coordinated accounts and agents to assure efficient and cost effective freight forwarding.
Comply with all U.S. Customs, and TSA requirements
Ensure all IAC personnel is trained and professional tested. Responsible for the distribution of Sensitive Security Information including implementation instructions, meets TSA guidelines.
Dangerous Goods certified
Handle Letter of Credit
NOVEMBER, 2009 - SEPTEMBER, 2010 - UNITED STATES CENSUS BUREAU
Clerical work, data processing, filing.
Recruiting Agent - as an RA my duties included filling out application for employment, testing, grading and reporting all data to the Census Bureau.
Crew Leader - as a CL my duties included to supervise a total of 18 employees that worked in the field, give an assignment to each one, monitoring individual work, collecting assignment and reporting to the US Census Bureau.
MAY, 1997 - MAY, 2006 KAMINO INTERNATIONAL TRANSPORT
Handling air export documentation, ocean export documentation, SED for customs.
Prepare price quotations, negotiating rates with airlines and domestic trucking. Strong rate quoting skills, knowledgeable of international airports and best carriers for specific destinations.
Experience with AOG shipments (Handle the UPS account)
Some accounting work, in charge of doing the Cass Report twice a month.
Coordinated shipments with the warehouse, making sure it was packed properly and ready to go.
Coordinated accounts and agents to assure efficient and cost effective freight forwarding.
Comply with all U.S. Customs, and TSA requirements
Dangerous Goods certified
Handle Letter of Credit
EDUCATION
MIAMI DADE COLLEGE
ASSOCIATE IN ARTS
4 YEARS OF COLLEGE
MATH EDUCATION
LANGUAGES
ENGLISH - FLUENT
SPANISH - FLUENT
REFERENCES
UPON REQUEST
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