Frank Michael Pecorella
*** ********** *** ******, ******* 32724 - 7736
Home-386-***-****
E-mail: *****@*****.***
MAJOR ACCOMPLISHMENTS:
• Install, trouble-shoot, provision T1, DSO Circuits and Caliec, Stinger DSL modules
• Installation/Configuring of Ad Tran, Cisco Voice/Data routers.
Installation and Configure CenturyLink Prism TV
• Including Install, configure and maintain personal computers, routers, Modems VoIP Phone Networks
• Experience in Data Cabling, Cat 3/5 in both new and existing buildings,
• Knowledge of LAN/WAN networking, TCP/IP, ISP’s, ATM and Frame Relay equipment.
• Computer Hardware and Software Troubleshooting,
• Diagnosed and repair customer reported troubles from customer premise to central office.
• Knowledge of applicable wiring (color) codes standards and regulations. Read and interpret
Assemble diagrams and written instructions Able to interpret and work from
Engineering diagrams, drawing and schematics.
• Excellent multi-tasker!
• Notary Public in State of Florida
PROFESSIONAL EXPERIENCE:
Teksystems Orlando
Field Service Technician II or CenturyLink Telecommunications (ORCY)
May 2011 - Dec 2011 (6-month Contract)
Installation and Repair for all CenturyLink products based out of the Orange City (ORCY)
Analyzes and troubleshoots basic technical problems or issues and network fundamentals.
Installation and Repair of their Prism TV products.
Experience in Outside Plant functions, Experience or training in how to read and interpret outside and subscriber plant facility records and Internet protocol telephony exposure.
Reviews and discusses service order requirements and equipment requests with customers, evaluating customers’ telecommunication needs and suggesting additional/alternative service as appropriate.
Installs, maintains/repairs, and tests residential/small business telecommunication service (Pots, High Speed Circuits and DSL) and completes all circuit wiring at the Central office for dial tone and DSL services el: Calix/Stinger modules and trouble shooting of both DSL and voice circuits from the CO over the complete field to customer premise including wire repair and/or bridge-tap removal
Electronics training or experience that demonstrates knowledge of AC/DC theory
Trouble-shooting, Repair Knowledge of analog and digital transmission of cables and lines from Central office, Remotes (CEV) via underground and Arial cabling to customer premise.
Experience includes testing and troubleshooting network equipment Uses test equipment such as: Triplett Multi-Meter, Tempo T & N sidekick meter and JDSU HST3000 meter
ECCN, LLC
Premise Technician for AT&T DSL Services, Daytona Beach, Florida
January 2007 - May 2011
Installations/Repairs/Troubleshooting DSL transmission from Central Office/DSLAM (Digital Subscriber Line Access Multiplexer) to private homes and business.
Fulfill company repair work orders and ensure proper services requested are completed
Configure all customers computers/networks are up and surfing..
Troubleshooting, repairing computer hardware and networking equipment
Cable installing and maintaining, of RJ11/RJ45 cable, terminating jacks, punching down blocks (66 & 100), color codes
Performed preventive or reactive maintenance of network equipment and circuits
Provided verbal and written status to internal and external customers
Completed assigned work orders and responsible for the submission of completion via online records, logs, warehouse/ equipment requests, customer equipment or any other required
Responsible for ensuring that work vehicle is well stocked with the necessary materials and the proper tools and that the vehicle is properly maintained.
Maintains good customer relations image
Experience includes testing and troubleshooting network equipment Uses test equipment such as: Multi-Meter, Sunset Loop Tester, Colt 250 Loop Tester, Fluke 990 Copperpro
Computer Technologies, Inc.
Premise Technician for Florida Digital Network, Pompano Beach, Florida
November 2004 – October 2006
Installing and troubleshooting telephone (pots) type services to include premise jack/wiring for business and residual applications both inside and outside of building.
Was responsible for the installation and maintenance of high-speed broadband equipment.
Installation and maintenance of channel banks/routers
Services include T1, xDSL, PRI’s, POTS and Data Services
Equipment use: T-BIRD/SUNSET test equipment and multimeters.
Complete turnkey Installation and Trouble-shooting of Real-time ADSL Equipment, Voice POTS installation and troubleshooting. Including recognition and detection and/or routing of ADSL/low voltage telephones signal both on exterior/Interior of buildings.
FXI Corporation of Houston Texas
Field Technician for America Online, Earthlink, AT&T and Mpower Communications
April 2004 – October 2004
Installation and Maintenance of high-speed broadband equipment primarily for America Online.
Installation, Cabling and Testing for T1, SDSL, IDSL, and HDSL circuits
Installation and configuring high-speed equipment as Broadxent, Actiontec modems and Routers,
Westell modems and routers, Linksys routers and switches, Copper Rocket modems, Ad Tran high speed HDSL units including the Ad Tran 604, 608 and 618 VOIP/Data
Troubleshooting, repairing computer hardware and networking equipment
Cable installing and maintaining, of RJ11/RJ45 cable, terminating jacks, punching down blocks (66 & 100), color codes
Customers included: America Online, DSL.net, Earth link, AT&T and Mpower Communications.
Area included West Palm Beach, Broward and Dade counties in South Florida.
EcoComp Enterprises, Inc.
Field Service Technician I for Bellsouth Telecommunications
October 1995 – April 2004
Installation/Repair and Trouble-shooting of xDSL Equipment, Voice POTS installation and troubleshooting. Including detection and/repair and routing of xDSL/low voltage telephone signals both on exterior/Interior of buildings.
Performed preventive maintenance of network cable pairs in the field.
Supported customer activation of new installations and testing connections to other pieces of equipment and integrating circuits on network.
Provided verbal and written status to internal and external customers
Perform in field wiring, cable repair and cut overs. Knowledge on color code.
Experience includes testing and troubleshooting network equipment Uses test equipment such as: T-bird, Sunset Meter, Fluke 990 Copperpro.
Complete working knowledge of Industry Interface Devices such as; AT&T 400, Siecor CAC1000 & 4000 along with; Telco 66M3 Post Blocks and Incoming 66 with Station 66 Blocks. Installation at the Network Interface Device (NID) of Customer Premise Equipment (CPE) Internal and External Data Splitters used to isolate ADSL signal
Installation and trouble-shooting at the P.C. or Workstation of ADSL Modems along with software drivers PPPOA, PPPOE, NTS and Bridged TCP/IP Software. Including Advanced ISP Database knowledge. Win 95/98/ME/NT, 2000 and XP
Receive and inventory materials required for installation and/or maintenance projects.
EDUCATION:
John Marshall High School, Rochester, New York
Broward Community College, Fort Lauderdale, Florida
For: Associate of Science Degree
Florida Atlantic University, Boca Raton, Florida
Study: Statistical Process Control
TAG/Gateway Computers, North Lauderdale, Florida
Studies for: A+ Certification Training
Bellsouth Telecommunications, Fort Lauderdale, Florida
Studies for: Low Voltage Wiring & Broadband Technology.
Mpower Communications, Miami, Florida
Studies for: Installation/Configuring of Ad Tran, Cisco Routers for Voice/Data
ADDITIONAL QUALIFICTIONS
Network+, & A+ Certifications
Training on basic IT and network fundamentals
Experience in Outside Plant functions
Experience or training in how to read and interpret outside and subscriber plant facility records
Internet protocol telephony exposure
Electronics training or experience that demonstrates knowledge of AC/DC theory Knowledge of analog and digital transmission
REFERENCES:
PROFESSIONAL
Sanford Hill
BellSouth Telecommunications (Retired)
954-***-**** or ********@*********.***
PERSONAL
Linda Parker
954-***-**** or ************@***.***