Mark.N.Ibrahim
Home: 617-***-**** Email: ********@****.***
Technology Manager ? Accomplished & Performance-Focused driving execution through Strategy, planning, partnership and leadership.
SKILL SETS---leave under profile
Relationship Management
Project Management
Change Manager
Organizational Building
Vendor Management
Program Manager
Portfolio Manager
Application Development
Risk/Issue Management
Process Reengineering
Infrastructure management
Architecture & Design
Structured Methodologies
Vendor Management
Financial Modeling
Six Sigma
CMM
KEY TECHNOLOGIES SUPORTED on bottom
Wintel UNIX Linux Data Warehousing ERP / SAP Finance Module Cloud Computing Virtualization Ecommerce Web Market Data Oracle Clarity MS Office
Bank Of America: Infrastructure Portfolio Manager 3/2003 – 12/2010
Project Portfolio Manager
Responsible for portfolio of business aligned infrastructure projects with a goal of delivering a stable, risk free, and resilient infrastructure exceeding client expectations with the support of dedicated Change Project/Program managers, PMO, matrix and downstream infrastructure teams
* Portfolio, resource, program and change management responsibilities
* Executive business partner relationship development and issue management
* Support of Wealth Management, Capital Market Trading, Credit Cards and Corporate Finance/HR
* Relationship manager
* Financial forecasting, budgeting and strategy support
* Management of diverse domestic and international TPM team
* Development of tools and process to increase efficiency and reduce time to delivery
* Working with internal (Hosting, storage, design) and external (HPES) teams to deliver
* Project portfolio included
o SAP General Ledger consolidation ($500MM/ 5 year), Merrill Acquisition , Countywide Acquisition, Clarity upgrade, Bank Market data upgrade ($26MM), Prime Broker divesture ($20MM), Web, Data warehousing, cloud and utility
Portfolios
* Finance/Marketing/Human Resource/Corporate Workplace
o $80MM Infrastructure project for 2010
o General Ledger consolidation(SAP), HR Eworkplace migration, Clarity upgrade, Merrill and Countrywide transition
o Implemented structured portfolio and project model that reduced time to delivery by 35%
* GDCE-Offshore portfolio
o Expansion of international projects to grow capacity for off shoring bank business functions
o Projects in India, Philippines, Costa Rica, Mexico
* Capital Markets Trading
o Support of fast pace trading infrastructure projects with a peak of 200 in-flight ($20MM)
o Merrill Lynch, Countrywide, Ustrust transition portfolios
o Management of divesture program of the PrimeBroker business unit
o Team increased efficiency of project delivery by 40%
* GWIM Assets and Wealth management and Small Work Effort
o Portfolio included 70+ projects for support of GWIm growth
o Fleet integration
o Process, and tool development to support the project management team
Special projects
* Lead for Infrastructure transition Change Managment support for Trading and GWIM portfolio (Ustrust, LaSalle)
* Develop and drive Standardize proactive project management and reporting across TPM teams
* Develop and support of Resource Forecasting Model that supported Project and technology teams
Senior Project manager/ Change Manager
Responsible for management of multiple large-scale enterprise projects across multiple divisions of the bank enterprise. Utilized my financial and technology background to interact with technologist and business executives to manage large matrix organization and external vendors by applying a set of standard practices that include:
* Client management
* Project planning, budget definition, and management
* CMM level 3 SDLC, PMI project management methodology with Six Sigma process
* Interact with technologist and business executives to build consensus
* Development of plans that define business requirements, scope, and accurately forecast schedule, budget, and resource needs
* Detailed analysis of technology and fundamentals
* Web Ecommerce, Client Server, Accounting systems, Security assessment, Architecture review, performance testing, development, 24/7 high availability infrastructures
Mark Ibrahim
Projects
* Asset and Wealth Management----Composite reporting, Performance, asset management
* Fleet Credit Cards -Credit Card Acquisition Ecommerce solution, Email campaign marketing
* Fleet Government Services-Government tax web services
* Private Clients Group----Seibel 7 component implementation
* Trading group Fixed income trading, Area wide server upgrades
MNI Consulting: Consultant 10/01 –12/2002
* Senior Consultant for multiple startup business initiatives
* Business plan development
* Business analysis and requirements gathering
* Financial Modeling
* Project plan development, budget management and project management
THERMO ELECTRON, WorldTradeCenter: Program Manager 12/00 – 9/01
Senior member of a startup Ecommerce division for a $4 billion medical instrument corporation with a role of organization building, technology leadership and program management. The solutions’ goals included aggregation of 120 divisions under 1 brand, creating a corporate / consumer portal, ecommerce umbrella, content management, multi lingual support, integrated fulfillment and material management.
Corporate Intranet portal, content management and shared services. (Vignette 5.5, Websphere, Oracle 8i, Solaris, j2ee, Msproject)- $12million project
* Vignette portal web project manager
* Business and requirements gathering with emphasis on time to market and dollar constraints
* Budgeting and staffing review
* Staff and Client Relationship manager
* Project tracking, management, issue tracking and problem resolution
* Web Infrastructure and security project manager/Architect
* Portal production architecture analysis
* Assessment, evaluation and recommendation for implementing a 24/7 scalable hosted environment with fulfillment backend integration
* Infrastructure testing
* Software Quality Assurance and Release (Project Manager)
* Acquisition and building team, selection/implementation of tools (RSW Etester), SQA,
* CMM Level 2 methodology creation and application with an emphasis on automated testing
* Release and configuration management for portal software, services, and environment
* Review and recommendation of processes, reporting and monitoring tools
CORNERSTONE BRANDS: Director of Internet Technology 6/00-12/00
Director for a start up division for a $650 million direct marketing company with a goal of centralizing all eCommerce development, new technology implementation, all operational activities and aggregation of Estores resulting in a Consumer Portal. The environment incorporated customer centric eCommerce branded web sites, fulfillment integration, content management, shared services and 24/7 infrastructure. (Broadvision, C++, Java/ J2eeOracle, Unix, Accrue, Msproject)$5 million budget
* Client manager
* Organization building
* Project manager, issues tracking and problem resolution
* Ecommerce technology group manager
* Methodology definition and implementation
* Technology solution included ecommerce, content management, data warehouse
PIONEER FINANCIAL GROUP: Senior Project Manager 5/99 – 6/00
Core member of an accelerated startup operation within the corporate parent with roles of project / staff management, organization building and analyst with a goal of implementing corporate and consumer financial portals. These incorporated: a customer driven mutual fund transactional system for domestic and international markets, personalization, content management, application server, revenue generation ASP business line, aggregated corporate web site with a scalable strategy. (SQL7, Java, ASP, mainframe, ATG, Interwoven)
Content Management (Project Manager, analyst)-$1.5 Million budget
Assessment, selection and implementation of an Interwoven driven content management system that lived within the portal, streamlined content creation and delivery to the web via templates and automated workflows. The final output was delivered to an ATG personalization system, which dynamically generated unique content
* Client manager
* Project manager, requirements gathering, and budget management
Mark Ibrahim
* Task definition, issues tracking, budget tracking and problem resolution
* Organization building and management staff for software development application
* Definition of content update methodology, reengineered workflows
* Architecture, technology assessment and implementation of technology solution (Interwoven)
Reporting and Application support (Project Manager & Architect)-$1Million
* Architecture assessment and technology selection
* Build development, support and production environment (99.95% availability)
* Implement methodology, support and release management processes
Web production and security infrastructure (Project Manager, Architect & Analyst)
* Project, client and manager for project and relationship
* Infrastructure assessment, hardware/software acquisition and setup
* Definition and setup of international infrastructure needs
Software Quality Assurance (Project Manager, Analyst)
* Definition and implementation of SQA Ecommerce Methodology with an emphasis on automated testing, performance metrics and on time delivery
* Project plan definition, task manger and problem resolution
* Ecommerce automated test tools vendor analysis, selection and acquisition (Empirix)
* Acquisition and Management of QA staff
STATE STREET BANK: Assistant Vice President Financial Systems, 3/96 – 5/99
* Project manager
* Staff management
* Technology architecture review, technology assessment, development, SQA and delivery
Web based Intranet with Departmental OLAP Data Mart (Project Manager and Analyst)
* A dynamic data retrieval Web site for financial groups with OLAP capability which reduced dependency on AS400 report generation, data reentry and provided access to mainframe data
* Business requirements gathering with emphasis on ease of delivery of financial data
* Project, Client and Matrix staff management
* Development of area wide Intranet with mainframe and Intrader back end connectivity
* Application and hardware architect (Disaster recovery and High availability on EMC)
Infrastructure Technical Project Manager for SEI Trust Accounting System
* Project lead for architecture and infrastructure implementation of a cross departmental system
* Systems analysis, testing, disaster recovery and rollout of a country wide system utilizing
* Client Server Enterprise Applications (Project manager)
* Distributed applications with goal of implementing
* Systems analysis, testing, disaster recovery and rollout of a country wide system, utilizing
* WinNT, Solaris, Client Server, Autosys, Sybase, and mainframe connectivity.
CITICORP: Senior Project Manager 9/95 - 3/96
Financial and technical analyst with a goal of delivering a technical review of the current systems
* Project and Client manager
* Financial Modeling
* Database application development with goal of defining bank wide loan portfolio value
STATE STREET BANK AND TRUST: Financial and Systems Consultant 1/93 – 7/95
* Project manager / analyst for area application development for financial groups
* Investment banking Mergers and Acquisitions analyst
* Mortgage banking and Capital markets financial analyst
* Systems and software analysis with high level technical systems product knowledge
* Long term technology strategy development
THERMO ELECTRON CORPORATION: Mergers and Acquisitions Analyst 4/90 – 12/92
* Mergers candidates review
* Technology analyst
* Financial reporting
* Company analysis and financial modeling
Furnished on Request