Customer Service Sales
Resume:
Joel Pichardo
BRONX, NY 10452
Email: ************@*****.***
OBJECTIVE
To acquire a position as an active employee, involving responsibility and working with others as a team member to achieve advancement and growth for the company.
EDUCATION
Borough of Manhattan Community College New York, NY
Business Administration August 2009- Present
A.A.S Degree in Business Administration
EXPERIENCE
Starbucks Coffee Company New York, NY
Shift Supervisor October 2007- Present
* Provide efficient customer service
* Responsible for the daily management of store in accordance with company policy
* Achieve and maintain a high level of associate management through effective leadership
Aldo’s Shoes New York, NY
Sales Associate September 2006- June 2007 * Created customer interest and promoted new product line
* Assisted on queries on products and services to customers
* Received feedback from customers and initiated improvement ideas
Rasslyn Wholesale Bronx, NY
Stock Employee June 2004- August 2007
* Reconcile merchandise presentation and all inventory transactions
* Ensure that the appearance of the store’s interior and exterior are maintained to standards
SKILLS
* Bi-lingual: Proficient in Spanish and English
* IT: Microsoft Office Suite (Word, Excel, Power Point)
Proficient in MAC platforms
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