Customer Service Management

Location:

Salary:

10.00

Posted:

November 20, 2012

M i ralda Bastien

E mail address: m ***.*******@*****.***

I’m a dedicated professional seeking a challenging and rewarding position utilizing

extensive experience and abilities handling company finances and interacting with the

general public.

I am experienced in front end service counter, cashiering, customer service, and general

merchandising.

Duties and Responsibili ties:

• Handling, processing, distributing and balancing daily company finances;

• Front end office duties, western union, lottery;

• Training and scheduling employees;

• Handling customer relations and solving related problems;

• Stocking and inventory control;

• Merchandising and display;

• Self-Check out responsibili ty with the ability to void and perform corrections ;

• Perform take-backs of merchandise to applicable shelf;

• Sign for Fed-X and UPS packages;

• Check in newspaper

Personal Att r ibute:

• Bi-lingual;

• Dependable with exceptional organizational skills;

• Detailed oriented and adaptable to a new work environment and task assigned;

• Self-star ter and always eager to learn;

• Excellent customer service skills and wri t ten communication skills;

• Commitment to team dynamics with the ability to contribute to the team;

Current Work Experience:

November 10, 2004-Present: Winn-Dixie, Deerfield, Florida:

Front end lead position with responsibility for operating front end service counter, self-

check-out and daily cashiering task as well as task assigned by management as required on

a daily basis.

Skills: Operate a #255 Class 2 Scanning register, self- checkout, 10 key adding machine and

basic computer skill.

Work Ethnic: Dedicated, not afraid of long hours, hard work, able to work independently and

w ith

Teams. Also able to multi task under pressure.