Service Assistant

Sandra Torres 347-***-****-Home

*** ******* ****** *** **. 347-***-****-Cell

Brooklyn, NY 11207 *******@***.*** 718-443-0685x13-Work

OBJECTIVE:

To obtain a position as a team player in a people oriented organization where I can maximize my service experience in a challenging environment to achieve the corporate goals.

QUALIFICATIONS:

Passionate, energetic, and dedicated to a career in Human Services. Quick learner and extremely diligent worker. Knowledge of Window Applications and all Secretarial skills. Fluent in English and Spanish.

EDUCATION:

2002-2006 Bachelor of Science, Boricua College, Brooklyn, NY- Degree

1987-1988 Baruch College: Major Business Administration, New York, NY

Relevant Experience:

2005-Present - Family Worker

Bushwick United Head Start/Brooklyn, NY

Prepare and organize all aspects of enrollment for children from the ages of 3-5 years old. Help the families of the children that are enrolled in getting information on how to solve their problems. Information on Immigration, Housing, Public Assistance, WIC, Health Workshops (such as: AIDS, Cancer, Venereal Disease, etc.). Follow up with the services that were provided to the parents. Assist the teachers when help is needed in the classroom.

Tracking the attendance of the children. Provide secretarial services. Maintain positive and effective relationship with the parents. Facilitate procedures and policies for sharing records by individual school districts. Develop an understanding of school district mandates that dovetail with transitions. Develop a process for assessing school district priorities and barriers regarding transitions, including cultural/ethnical barriers. Assess/resolve internal attitudes regarding public schools. Develop a systems to assist parents in understand the public school system. Work with other component/administrative staff to integrate transition activities throughout the program. Assure that developmentally appropriate transition activities are provided in classrooms. Develop systems for Head Start teachers to meet parents or observe kindergartens and vice versa in order to share information on a child.

2000/2005 - Assistant Cook

Bushwick United Head Start/Brooklyn, NY

Prepare all of the three meals (Breakfast, Lunch, and Snack) for the children at the Head Start. Responsible for purchasing and personally checking the food. Maintain and facilitate records of the quantities of the food that was distributed each day. Keep track of which children where allergic to what foods and substitute it with something else. Obtain my license from The City of New York Department of Health Food Protection.

07/1999 - 10/1999 Mail Carrier

United States Postal Service/Brooklyn, NY

Responsible for delivering mail to residential homes and commercial business.

Trainings:

National Head Start Association Transition, Child Abuse, Domestic Violence, and Licensed Cook.

REFERENCES AVAILABLE UPON REQUEST