System administrator/desktop support
Resume:
James Kim
Fort Lee, NJ *****
**********@*****.***
IT Support Specialist/System administrator
Overview
- Over 3-year extensive hands-on experience in System and Network administration
- Refined and structured support for hardware and software issue from windows desktop for 5 years
- A dedicated and highly energetic person who thrives in pressure situations and can be counted on when the going gets tough.
- Fosters a lively and professional work environment and values commitment to excellence, innovation, and customer service
Professional Skills
- OS : Window2003/2000 server, XP, Window 7, AIX5.3, Linux(Centos 5, Ubantu), Some Mac
- Programming Language : HTML, CSS, PHP, C++, Python, Bash Shell, VBA
- Web Server : Apache 2, JEUS 5
- Database : MS-SQL 2000/2005, Informix 7, MySQL 5, Sqlite
- Network : CISCO Router / Switch , SAN Switch, DNS, DHCP, VPN, Firewall
- Mail Agent Software : MS Exchange 2003, Qmail
- Anti-virus : McAfee, Norton Enterprise 9
- Etc : Active Directory, MS OFFICE Suites, Iphone, Adobe Suites(Photopshop, Acrobat)
Banking Payment System(Swift, Fedwire, Chips)
- Server Hardware : IBM PSeries (650,570), DS4800 Storage, HP Proliant Server, Dell PowerEdge Series
- Accounting software : Quickbook, Accountmate, Proficiency on US-GAAP
Work Experience
KOOKMIN BANK NEW YORK , 5th Ave, Manhattan, NY (From Dec. 2006 – Current)
: USD Clearing center on KB Financial Group Inc listed NYSE
Position : Technical Support Specialist
►Administered heterogenous environments comprising 2 Unix product servers, 1 Redhat linux
development server and 2-window server, utilizing SAN, DNS, LDAP, POP3 and DHCP.
► Implemented and enhanced shell scripts using Korn, Bash scripting
► Performance monitoring and capacity planning
►Take responsibility of maintained user security accounts for window 2003 including Desktop
configuration, network connectivity and access issues and printer connectivity for NY locally,
and London office on the phone and remotely
►Patch and virus protection management with WSUS configuration and Firewall
►Troubleshooting on level 2 for bank business product developed by Power-builder and
Informix database
► Installing and deployment new-application adapted by EJB and N-tier model
► System analysis for gathering requirement and documentation, assuring it with
UAT(User Acceptance Test) comply with SDLC model
► Expert in documentation and management of standard operating procedures and providing
the best practices for the process
► Member of Senior Staff and KB Business Continuity / Disaster Recovery teams
► Report error and troubleshooting for Financial payment system (SWIFT, FEDWIRE)
► Providing data Analysis for back operation related the settlement and financial data
Seoul Trading Co. Inc, NJ (Nov. 2004 – Dec. 2006)
Position : System and database administrator
► Configured MS-SQL 200 database and accounting application, Accountmate 6.5
► System administration for window server 2000/2003
► Served as the initial point of contact resolution of operation problems for 100 users
► Designed backup and restore plan for server and database
► Level 1support for network connectivity and window server troubleshooting
► Program Analyst for creating company’s internal websites using PHP and Mysql
► Configure and data analysis for Quickbook and Accountmate
Project Accomplishment
- HACMP Clustering Project (Sep. 2007 – Dec. 2007)
o HA redundancy for p650 and p570 server
o Project Manager with HQ staff and IBM Server Team
o Configuration with SAN Switch and DS 4800 Storage
- Configuring network infrastructure (Jan. 2009 – May. 200)
o Project manager on re-construct network infra.
o Installing network equipment, CISCO Router and switch
o Network line installation on internal office from dedicated line to desk
o Resolving the connectivity and security issue
- Financial Application development (Nov. 2009 –Feb. 2010)
o Business System Analyst for developing application
o Review the UAT(User Acceptance Test) scenario and validating the system integration
o Creating the reliable support plan after post-implementation
Training
- Swift Payment System Training (SWIFT New York)
o Your passport for swift (Feb. 2007)
o Understanding SWIFTNet services and security (Mar. 2007)
o RMA Implementation (May. 2008)
- IBM AIX Server Training (IBM)
o AIX sever administration 1 and 2 (June, 2007)
- Information Security Management (SANS)
o Information Security Strategy (Oct. 2009)
Education
- Syracuse University, Syracuse, NY (2002 - 2004)
Master of Science, System & Infomation Science
Professional and Persona references available upon request
Contact this candidate