social services resume

MINH HA NGUYEN

***** ****** ****** **., ******, CA 92880 951-***-**** 951-***-**** ************@*****.***

OBJECTIVE: To attain the position of Infant Specialist which utilizes human services skills and provides the opportunity for professional development.

EDUCATION

• Bachelor of Science Degree in Human Services, Mental Health Track/Counseling - California State University, Fullerton, June 2002

Honor graduate - Summa Cum Laude – 4.0 GPA

Related Coursework: Theories and Technique of Counseling, Child Growth & Development, Abnormal Psychology, Technique of Social Welfare, Case Management, Crisis Intervention, Sociology of the Family, Child Abuse, Treatment Issue Drug Addiction

• Certificate in Domestic Violence Training, February 2002

Alternative to Domestic Violence Agency, Riverside County

• Certificate of Introduction to Addiction and Criminality, October 2008

University of California, San Diego

• Certificate of Motivational Interviewing, December 2008

University of California, San Diego

• Certificate of Cognitive Behavioral Treatment, January 2009

University of California, San Diego

PROFESSIONAL EXPERIENCE

• Mental Health Counselor, Vista Pacifica Center, Gero-Psychiatric Long Term Care with Special Treatment Program (2/2009 – 10/2009) – provided group counseling and individual counseling for mentally ill residents utilizing counseling techniques of behavior therapy and cognitive-behavior therapy; conducted groups on a daily basis to enhance residents’ psychosocial functioning and emotional well-being; intervened timely to provide counseling for residents in crisis situations; assessed and documented residents’ progress on daily, weekly and monthly basis; contributed to the process of developing care plans for residents ; monitored and encouraged residents’ attendance during meal times, groups and activities; supervised and ensured safety of residents; recommended appropriateness of movement between groups and toward discharge; implemented goals and objectives as outlined in residents’ care plans and documented accordingly; attended daily report and Treatment Team meetings; contacted residents’ family members as needed; worked in a team with other mental health counselors, primary counselors, nursing staff, social service designee and other staff members.

• SAP Counselor (Substance Abuse Program Counselor) & Case Manager, Center Point Inc. - TRILOGY Substance Abuse Program @ C.R.C. (California Rehabilitation Center, Level II State Prison in Norco) (3/2008 – 2/2009) – Counseling consisting of individual and group counseling applying counseling techniques of behavior therapy and cognitive-behavior therapy, facilitated groups of 18 or more clients on topics regarding Relapse Prevention, Anger Management, Drug Education, Cognitive & Behavioral Modifications, Communication Skills, Community Reintegration Education, and clients’ package work assignments; practiced Motivational Interviewing with clients; provided crisis counseling.

Case Management consisting of writing progress notes, treatment review and treatment plans, case review and board letters; monitored time keeping and accountability for caseload of 18 or more clients; conducted new clients’ intake interviews; developed new case files; updated current case files; completed discharge paperwork.

Other duties included teaching Parenting class - a specialty class for clients who desired to improve their parenting skills, explaining program rules to clients and monitor clients’ compliance to program rules, monitoring and evaluating clients’ progress and attendance, monitoring community of up to 150 participants, participating in weekly community activities for up to 150 participants.

• Case Manager, ARC Mid-Cities, Orange County, serving the developmentally disabled population (2002 - 2003) – provided case management and counseling for developmentally disabled population applying counseling techniques of behavior therapy; performed outreach, referrals, assessment, care planning, monitoring, reassessment, and disengagement activities; worked in a team with other staff members and social service workers; developed new case files; maintained and updated current case files; wrote case notes, behavior plans, reports; conducted meetings with clients and related parties; interviewed clients; provided crisis and individual counseling to clients; supervised job coaches.

• Columnist, Viet Bao Daily News (2002 – 3/2008) – Wrote advice column in a publication with a circulation of over 50,000; met weekly deadline.

• Intern/Crisis Counselor, Alternative to Domestic Violence, Riverside County (2002) - Answered crisis line; made necessary referrals; performed intake and assessment; provided appropriate counseling; connected clients to appropriate services.

• Visitation Specialist, Concept 7, Orange County (2001 – 2002) - Monitored visitations in accordance with established policies and procedures; wrote reports; reviewed and explained program regulations and rules to clients; identified problem behaviors for intervention; maintained case records.

• Intern/Core Services Assistant, Dayle McIntosh Center for the Disabled, Orange County (2001) – Conducted phone interviews with consumers; monitored consumers’ needs; wrote case notes; located community resources for consumers.

• Vietnamese Translator, United Cerebral Palsy Association, Orange County (1997 – 1998) – provided in-home services for children with developmental disabilities; translated from English to Vietnamese and vice versa; assisted infant specialists; provided play therapy for children; assisted family members.

HONOR AWARDS/ PROFESSIONAL ORGANIZATIONS

• Outstanding Dedication to Teamwork Award - Vista Pacifica Center, May 2009

• Outstanding Senior Award/Student of the Year – Department of Human Services, California State University, Fullerton, 2002

• Member of Golden Key International Honor Society

• Member of American Counseling Association

• Member of Who’s Who Among Students in American Universities and Colleges

SPECIAL SKILLS/ TRAINING: Vietnamese bilingual skills (fluency in speaking, reading, and writing), Microsoft Word and Internet skills, current CPR/AED and First Aid certificates

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