Customer Service Information Technology
Resume:
Quinn Clifton
*****.***************@*****.***
Objective: Seeking a position with your company
Summary of Qualifications:
Currently enrolled in St. Petersburg College Information Technology Certificate Program to be completed May 2013.
Career Experience:
Supported Employment Plus, Inc
11350 66th St # 108
Largo
(remote/online) IT Network Manager/Admin 08/2012 to current
Maintains network operations, computer hardware, and/or software applications (e.g. servers (file, print, application, WEB, database, proxy, etc.), operating systems, etc.) for the purpose of ensuring efficient operations.
Installs computer equipment, network (client and server) software and hardware on a variety of platforms
Monitors district servers, website, and related hardware and supporting software
Repairs network-related failures
Serves as liaison to software/hardware providers for the purpose of providing and/or gathering information
Trains participating district and related site staff (e.g. email, Internet access/resources, multiplatform applications, etc.) integration into the location.
Plans the installation of computers and network equipment for the purpose of meeting the technology needs
Data Resource Group
24711 US hwy 19 N
Clearwater, Fl
Sales Rep. 08/2010 to 03/2011
Provided Business to Business Marketing of Technical Support
Answered Customer Questions Regarding Services
Provided Customer Service
Provided Data Entry of customers information
Consumer Sales Solutions
537 Douglas Avenue
Dunedin, FL 34698
Sales Agent 08/2009 to 08/2011
Presented Gas and Electric Utility Rates Fixed/Variable
Answered Customer Questions
Completed Data Entry of customers information
Train new employees
Education:
St. Petersburg College Tarpon Springs, FL
Certificate in Information Technology 2013
Information Technology Certificate (pre-requisites to BA in Information Technology), Will be obtained in May 2013
St. Petersburg College- Associate Degree 2011
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