Customer Service Manager
Resume:
Denis Orban
Santa Monica, CA *0405
***********@*****.***
OBJECTIVE: Hardworking, reliable individual seeking interesting full-time position with growing skills: good communicator, knowledgeable and friendly.
SUMMARY OF QUALIFICATIONS
• Over eight years of experience as a nurseryman, purchasing and selling plants and garden products, advising customers about their use, pricing, displaying, and maintaining the merchandise. Knowledgeable about plant care; attended California Certified Nursery Professional Program to gain technical knowledge of the industry.
• Knowledgeable car salesman; gained familiarity with Nissan automobiles to sell all types of vehicles from passenger cars to SUVs.
• Experienced restaurant manager, knowledgeable about all aspects of the business from baking to back office work to customer service and problem solving.
EMPLOYMENT HISTORY
Chrysalis Enterprises Santa Monica, CA
Special events 4/2010 – 12/2010
Worked on the Santa Monica Pier to set up concert stage events also assisted with catering needs for special fundraisers.
Triangle Construction Culver City, CA
Canvasser 2/2010 – 3/2010
Performed sales for construction home improvement projects.
Cirque du Soleil Santa Monica, CA
Usher 10/2009 – 11/2009
Checked tickets, seated patrons, assisted people in finding their way around the facility, provided special assistance to disabled patrons.
Armstrong Garden Center Westchester, CA
Nurseryman 9/2005 – 6/2009
Purchased, displayed, and sold plants and garden products at retail. Provided knowledgeable assistance to customers; served as cashier; placed orders to wholesalers and tracked inventory.
Anawalt Lumber Los Angeles, CA
Nurseryman 3/2001 – 9/2005
Duties as above: purchased, sold, and provided general assistance to customers.
Salesman Santa Monica, CA
Nissan 12/1999 – 3/2001
Sold passenger cars and Sport Utility Vehicles; assisted customers, negotiated prices, handled preliminary paperwork.
Marie Callenders Los Angeles, CA
Assistant Manager 9/1993 – 12/1999
Managed all aspects of the restaurant: supervised up to twelve employees, handled problems, dealt with customers, providing customer satisfaction in a fast-paced environment. In the office, handled phones, data entry, and miscellaneous office tasks; stocked server stations, responsible for overall cleanliness and appearance of the establishment.
EDUCATION
Santa Monica High School, Santa Monica, CA. Diploma .Studies in Interior Design .
Santa Monica College, Santa Monica, CA, Studies in Design and Business Administration
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