Customer Service Data Entry

Sakeenah Myers

** ******** ******

Newark, NJ ***12

862-***-**** (c)

973-***-**** (h)

*********@*******.***

Education

Seton Hall University, South Orange, NJ 05/1997

B.A., Psychology

Essex County College, Newark, NJ

2006

I completed classes in litigation procedures and international business.

Skills

Typing, receptionist, Word, Excel, Outlook, Legal Key, updated the Access database and ran reports, made PowerPoint presentations for business class, administrative/clerical, data entry, customer service, factory work, retail. I have experience in various law firms and corporate settings.

Employment

360 Staffing, Newark, NJ

08/12 – Present

Factory Worker

I am a part of a team that works together to package displays.

Sankofa Associates LLC, East Orange, NJ

06/10 – Present

Administrative Assistant

On an as-needed basis, I type research papers in Word from dictation.

Light office filing and phone calls.

Livingston Board of Education, Livingston, NJ 03/10 – 06/10

Substitute Teacher

Responsible for providing instruction and managing the classroom in the absence of the regular classroom teacher.

Helped settle disputes amongst children.

Greenbaum Rowe, Roseland, NJ 12/08 – 05/09

Legal File Clerk

Responsible for locating and updating files for the matrimonial department, interacting with attorneys and staff.

Worked well with minimal direct supervision, which is the norm for this type of work.

Juggled multiple cases per day, with high priorities often changing with new developments. Each attorney’s filing needs were different and I worked with them to discover how they searched for items and what key words they looked for, etc.

Filled in at the reception desk.

Foley & Lardner, New York, NY 06/08 – 08/08

Legal File Clerk (Temp)

Data entry of numerous trademark files using Excel and Legal Key, where key stroke accuracy was very important.

Answered file requests from attorneys and staff.

Quinn Emanuel, New York, NY 02/08 – 04/08

Legal File Clerk (Temp)

Heavy data entry using Excel and Word of litigation files for partners.

Macy’s and then Daffy’s, New Jersey and New York

2005-2006

Sales Associate

Duane Morris, Newark, NJ 08/05 – 02/07

Legal File Clerk

Interacted with and maintained partners’ files for abundant litigation cases.

Filled in for the receptionist daily and sometimes sorted postal mail.

Kasowitz, Benson, Torres, & Friedman, New York, NY 08/02 – 07/04

Legal File Clerk and Paralegal

Largely self-directed and in charge of the set-up and maintenance of the product liability file room.

I was the go-to person for much of the files, this included daily contact with all levels of staff and partners.

Using the Access database almost exclusively, I performed heavy data entry of voluminous class action case files. I generated reports of certain key items to make file location easier, often educating co-workers on the file room layout.

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