Manager Service
Resume:
Equbal Quasim
Specialization: Solution Architect, System Administration, HP Openview Analyst, Project Management, Networking and Technical Support.
Mobile:+919********* and +919********* E-mail: ************@*******.***
Executive Summary
Qualified IT/Telecom professional with 8+ Years work experience. I have acquired advanced technical skills while working in Nokia Siemens Networks FZ.LLC (Dubai-U.A.E) and United Telecom Pvt. Ltd (India) with a strong background. I worked as a role of Solution Architect, System Administration, Project Management, Networking, HP Openview Analyst and Technical Support. Although 6+ years work experience in Enterprise Management System, supporting EMS tools like HP OMU/OVO, HP OVPI, NNM, Netact and Netviewer in a large environment. I gained experience in application software deployment exposed to all stages of software lifecycle which includes analysis, design, deployment, customization, integration, testing, implementation, maintenance and documentation.
STRENGTHS
Gulf experienced IT & Telecom Engineer Excellent knowledge of multiple technologies
Sound knowledge of server & IT infrastructures Trained in Networking, IT Protection & Security
Data recovery & back-up procedure expertise Skilled in end-user support & client service
Systems, application & Procedures deployment Strongly committed to service excellence
Areas of Expertise
Operating Systems (OS) Platforms
Excellent Knowledge of Windows XP, Windows Vista and Windows 7 and the advanced configuration of each.
Experience in the configuration, installation, support and administration of Windows PCs, Thin Clients and Windows server 2000/2003/2008.
Extensive experience in designing, building and managing solutions based upon Windows, Redhat Enterprise Linux, Solaris, and HP-UX operating systems.
Install new software releases, system upgrades, evaluate and install patches and resolve software related problems.
Install and Configuring Print Servers, Printers and Modems.
Performing system administration- access, user rights, administration rights, installation and configuration etc.
Enterprise Management System (EMS) – IT/Telecom Technologies Applications
Understanding of Monitoring and Management requirements in a heterogeneous environment of UNIX and Windows.
Knowledge of HP UNIX and Windows Administration.
Install, build and upgrade OVO Servers.
Strong Experience in implementing and Maintaining HP OV Products OVOW, OVOU, NNM, OVPI, Service Navigator and Integration between all these products
Having excellent experience of other HP OV Products like OVPA, OVPM.
Ability to perform day-to-day maintenance of NNM, OVO, OVPI and the whole EMS environment.
Creating and Maintaining HP OVO templates (Logfile, Monitor, SNMP, Scheduler)
Project experience in implementing of HP OV SPI’s (OSPI, Exchange, Database).
Implement Distributed Monitoring (MoM) in OVO.
Build and test disaster recovery plans for OVO.
Troubleshooting issues related to the OVO, NNM, OVPI.
Implement OVO Servers/Agents across firewall and NATed environments.
Configure/upgrade Service Navigator and Build Service Templates.
Strong knowledge in Integrating OVO with other EMS tools and applications like OVPI, Remedy, NNM, Service Desk.
Knowledge on Automating regular maintenance activities using Shell, Perl in UNIX and Windows environment.
Maintain current customized scripts and creating new scripts for automation in Windows and UNIX environment
Develop custom MIBs and SNMP agents for integration into OVO framework.
Having a good understanding of Event Correlation and Event Filtering/Suppression.
Hands on experience to install, configure, implement and support on following HP products:
HP Openview Operations Manager (HP OVO)
HP Openview Performance Insight (HP OVPI)
HP Openview Network Node Manager (NNM)
HP Openview Performance Manager (HP OVPM)
HP Openview HP Service Navigator (HP OVSN)
HP Openview Service Desk (HP OVSD).
Hands on experience to install, configure, implement and support on following NSN products.
Nokia Siemens Networks Netact OSS5.x
Nokia Siemens Networks Netviewer
Nokia Siemens Networks Q1Agent. Node Manager.
Nokia Siemens Networks Traffica Z5.
Applications, Networking and Database
Experience in the configuration, installation, support on network services such as DNS, Data sharing, DHCP, IIS, FTP, Active Directory Services (ADS).
Manages servers in a Microsoft Active Directory environment, ensuring that each server has 99.9% uptime.
Extensive experience to install, configure and manage Citrix - Xenapp, Xenserver, and Xendesktop.
Experience with design, deployment and support in a multi-farm Citrix XenApp 5 environment on Intel and VMWare platforms.
Hand on experience to install and configure VMware 4 server in Redhat Linux server.
Experience in rack and blade server solutions.
Working knowledge of MS SQL Server and Oracle database solutions.
Hands on experience on Storage Area Network (SAN) for configuration, provisioning and anaging.
Install &Troubleshoots problems with networks, web services, mail services backup solutions.
Coordinate with Vendors and Management for Hardware/Network Equipment Procurement.
Experience in the configuration, support and managing Firewalls
Hands on experience to configure and manage Cisco Routers, Switches, Wireless. Leased line.
Performed hardware troubleshooting; back-up and recovery procedures.
Involve actively in planning and implementing company projects right from identification, analysis, design, execution, testing and roll-out of solutions.
Company–CSS CORP PVT.LTD (Cybernet - Slash Support) Location: Chennai-India
CSS Corp offers an impressive array of quality ICT services, right from application development, testing and optimization through to enterprise-level cloud enablement and round the clock technical support services which focus on delivering strategic value and operational efficiency for our customers.
Role: Domain Consultant – Chennai (India) 1st Of January 2012
Responsibilities:
Installing, Configuring and managing HP Operations Manager, HP Network Node Manager, HP Service Navigator, HP Performance Manager, HP Performance Insight.
Configuring, managing OVO Agent, OVPA installation in various platforms such HP UX 11.x, Redhat Enterprise Linux, Sun Solaris and Windows 2003/2008 for OS, DB, Logfile, Process, Customize application as well as Hardware Monitoring
Custom File system monitoring through SPI template using Shell script
Process monitoring, Log file monitoring by creating SPI templates and writing shell scripts in order to capture/monitor the alarms in HP OVO.
3rd Party system integration with HP OVO using SNMP MIBs,
Writing the SNMP templates based on the MIB OID in order to receive the traps from the system.
Adding network devices into the HP NNM for real time fault monitoring and performance reports in daily, weekly or monthly.
Downloading/uploading SNMP MIBS for each network devices into the NNM.
Configure and generate Reports for all network devices.
Configuring nodes for Database monitoring & distribute the Oracle DBSPI templates on the managed node.
Integration between OVO to HP NNM in order to forward the traps toward OVO.
Integration between Hp Operations Manager to HP Open view performance Insight
Integration between Hp Operations Manager to HP SD for Trouble Ticketing.
Configuring, managing, troubleshooting HP-UX cluster nodes as well storage devices.
Taking OS, applications, file system backup in regular basis.
BMC Remedy
Experience to work on BMC Remedy for handling trouble ticketing.
Creating trouble ticket.
Assigning trouble ticket
Closing trouble ticket.
Managing and controlling users.
Company–NOKIA SIEMENS NETWORKS, FZ-LLC (DUBAI)
Role: Technical/Solution Architect – Dubai (U.A.E) Oct 2006 to Nov 2011
HP Operations Manager (OVO):
Project: Fault and Performance Management (FMPM) - (EITC-DU and QTel Telecoms):
Responsibilities:
Installing, Configuring and managing HP Operations Manager, HP Network Node Manager, HP Service Navigator, HP Performance Manager, HP Performance Insight.
Configuring, managing OVO Agent, OVPA installation in various platforms such HP UX 11.x, Redhat Enterprise Linux, Sun Solaris and Windows 2003 for OS, DB, Logfile, Process, Customize application as well as Hardware Monitoring for Fault monitoring and performance monitoring (FMPM).
Custom File system monitoring through OSSPI template and using Shell script
Process monitoring, Log file monitoring by creating OVO templates and writing shell scripts in order to capture/monitor the alarms in HP OVO.
3rd Party system integration with HP OVO using SNMP MIBs,
Writing the SNMP templates based on the MIB OID in order to receive the traps from the system.
Application Monitoring using SNMP MIBs and by creating the OVO templates.
Custom Log file and Process monitoring using shell script.
Configure the HP OVO to create the Trouble ticket into HP OV Service desk.
MOM Integration with HP OVO using engyro connector.
Configuring nodes for Database monitoring & distribute the Oracle DBSPI templates on the managed node.
Integration between OVO to HP NNM in order to forward the traps toward OVO.
Integration between Hp Operations Manager to HP Open view performance Insight
Integration between Hp Operations Manager to HP SD for Trouble Ticketing.
Configuring, managing, troubleshooting HP-UX cluster nodes as well storage devices.
Taking OS, applications, file system backup in regular basis.
HP Network Node Manager (NNM)
Responsibilities:
Adding network devices into the HP NNM for real time fault monitoring and performance reports in daily, weekly or monthly.
Downloading/uploading SNMP MIBS for each network devices into the NNM.
Configure and generate Reports for all network devices.
Performance Data Gathering Using Embedded Performance Component to Store Metrics
Configuring and snmp nodes in NNM.
Configuring symbols for meaningful name.
Configure event for each alarms and giving meaningful name.
Configure and correlate the alarms for Individual node.
Configure Meaningful alarms for each Identifier.
Configure Traps for SNMP V1 and SNMP V2.
Integrate the HP NNM to HP Service Desk for creating Trouble Ticket into the Service desk.
Configuring event management for managing OID identifier.
Event Correlation Service for correlate the events for each nodes.
HP Performance Insight (OVPI) and Performance Manager (OVPM)
Responsibilities:
Installing, Configuring and managing HP Performance Insight (OVPI) and HP Performance Manager (OVPM).
Installation of OVPO&A agent on managed node to send the date toward OVPI.
Installing and configuring OVPI Report Pack for all type of reports.
Integrate OVPI to OVO using Report pack in order to see the OVO reports for all managed nodes in OVPI.
Integration between OVSD and OVPI using SD report pack.
Configure the all nodes in OVPM for real time performance monitoring.
Configure the nodes for relevant reports in OVPM.
HP Service Navigator
Design and developed service modeling for the various platform such as, eServ, HPSA, Tecnomen, NMS RBT, Roamware, Radius Server, Mobile Portal, Helix Streaming Server, Gemalto using Service Navigator Advance Pack.
Good knowledge and experience in Telelogic tools for developing the Service modeling and export into XML format.
Good knowledge and experience to import the Service modeling in Service navigator using SNVP.
Map the services in service navigator by using the ovo msg id with Service hierarchy to reflect the services based on the alarms.
Client: Emirates Integrated Telecom Company (EITC)-DU and QTel Telecoms
Nokia [NetAct OSS]
Installing, commissioning, configuring and managing Nokia Netact OSS5.x.
Installing and configuring Database Server, Connectivity Server, Linas and GUIS server for Regional Cluster (RC) and Global Cluster (GR).
Data migration from OSS4.2 to OSS5.1 & CDset installations.
Integration of various Network elements for Fault and performance management.
Deployment and maintenance for CM, Fault and Performance Management Applications of 2G(GSM Network Elements like BSC, MSC and SGSN) and 3G RAN (WCDMA Network Elements Like RNC,WBTS,AXC,FTM)
Configuring adding Nodes in DNS, Firewall and IP Configurations
Maintenance of Fault and Performance Management Applications for 2G(GSM Network Elements like BSC, MSC and SGSN) and 3G RAN (WCDMA Network Elements Like RNC,WBTS,AXC,FTM)
Generating reports and presentations; sustaining relationship with the clients.
Performed hardware troubleshooting; back-up and recovery procedures.
Worked on HP-UX Servers (L2000 & RP4440), Linux Application Server (LinAs), Windows 2000/2003 Servers, Solaris, 2900 Cisco Switches, Cisco Routers (3600 to 3845), and Oracle 10g DB Administration, Storage Disks (VA Array 7405, EMC Clarion 300,700).
Client: Emirates Integrated Telecom Company-DU, QTel Telecoms and DEWA
Nokia Netviewer 10.x, NSN Q1Agent 4.x, Node Manager
Install and configure the Netviewer in Warm Standby (cluster) modes.
Install and configure the Netviewer in multi server configuration
Install and configure the Netviewer in single server configuration
Install and Configure the Q1 Agent C 3.2.
Install and configure the DCN adapter 4.0.
Install and configure the Node Manager.
Install and configure Q1Agent.
Integrate the Q1Agent with Netviewer for send the alarms.
Integrate the Q1 managed node with Q1 Agent in order to receive the Alarms and Performance data from the Q1 managed nodes in Netviewer.
Integrate the Node Manager with Netviewer in order to open the managed nodes remotely from the Netviewer.
Install and configure the MS Sql 2005 and 2008 Server.
Install and configure the Windows OS 2003 and 2008.
Redhat Enterprise Linux Administrator
Install, configure Redhat enterprise linux operating system.
Install and configure the application e.g. DNS, SMTP, POP, Apache, DHCP, etc.
Experience on basic troubleshooting of system services (i.e., Apache, SMTP, POP, HW, mail transfer agents)
Experience on log troubleshooting and knowledge of restarting services, install/upgrade or remove RPM’s packages.
Knowledge of common service ports.
Configure ssh/sftp in order to login the system or sending/receiving the data
Configure basic user administration (add/delete user, change passwords, group administration)
Citrix XenApp.
Install and configure the XenApp 5.0 Presentation Server
Install and configure the, Xenserver, and Xendesktop.
Citrix Installation Manager, Application Streaming, ICA files creation, IE security settings
Configuring the ICA Client Connection.
Install and publish Applications.
Experience with design, deployment and support in a multi-farm Citrix XenApp 5 environment on Intel and VMWare platforms.
Company: United Telecoms Pvt.Ltd-India
This project has been implemented to modernize the communication set up of the Govt. of JharKhand, which is also the world's largest e-Governance project on IP base & IP Telephony and the largest involving Cisco Routers. JharKhand has 4-Tiers linking State Secretariat to 22 District Head Quarters, 35 Sub-District Head Quarters, and all the 212 Blocks H.Q coming under District H.Q of JharKhand state providing Voice/Video and Data connectivity to all the above offices of Govt. of JharKhand.
Role: Network Engineer(June-2004 to Sep 2006)
Responsibility:
Configuring & Maintaining Experience Of 3800, 1800 and 1700 series routers.
Experienced with IGRP, EIGRP, RIP and OSPF protocols
Experienced with Design, Install, upgrade and configure LAN /WAN network by utilizing Cisco Switch and Router
Strong understanding of TCP/IP.
Configuring & Maintaining Of Core Cisco 6509 multilayer Switch
Configuring & Maintaining Of Cisco 3750 (Layer 3)
2950 Switching with inter VLan routing
Configuring & Maintaining of VPN 3000 concentrator
Configuration and Fine-tuning of HP Open View NNM over Windows 2003 and HP-UX to proactively monitor the Coke WAN network.
Configuration and Fine-tuning of Cisco works LAN Management System over Windows 2003 to managing, monitoring the Coke WAN network.
Configuration of Cisco Routers & Switches across the network.
Troubleshooting the WAN links to ensure maximum uptime.
Coordination with vendors, service providers and clients on regular basis.
Company: Netizen Communication Pvt.Ltd
Netizen is an ISP (Internet Service Provider) Company. Provide Internet to all over Jharkhand State.
Role: Network Administrator (Feb-2003 to Apr 2004)
Responsibilities:
Managing bandwidth using Bandwidth Management software like Cyberoam, 24 Hr Online Software, Mincrotik Management Software,
Managing LAN/WAN networks.
Configuration of Cisco Routers & Switches, Wireless across the network.
Troubleshooting the WAN links to ensure maximum uptime.
Coordination with vendors, service providers and clients on regular basis.
Integration of Cisco Routers, switches, VPN Concentrator, Firewalls and VPN Remote Access Clients.
Windows OS (XP and 2003): installation and advanced configuration.
Windows Load balancing configuration (WLBS) using MS Windows 2003 and 2008 operating systems.
Configure NTP server on windows 2003/2008 as well as on HP-UX & Redhet Linux Servers.
Web technologies, in particular web design (HTML, CSS, DHTML, PHP, Database Integration, and Scripting).
Installing, Configuring & managing of DNS, DHCP, IIS.
Educational Education
Degree: Bachelor in Computer Applications (B.C.A)
Technical Education
Course Name Institute/Academy
Certificate in Web Centric Computing. NIIT
NetAct OSS5.1 Administration Release Course Nokia Siemens Networks
NetAct OSS5.1 Essentials Nokia Siemens Networks
Netact OSS5.1 Administrator Course-1 Nokia Siemens Networks
Nokia Traffica Administrator Nokia Siemens Networks
Microsoft Certified Professional Microsoft
Microsoft Certified System Engineer (MCSE) and CCNA. Microsoft and Cisco Academy
HP
Operations Manager
Performance Insight
Performance Manager
Network Node Manager
Service Navigator
HP-Hewlett-Packard
Visual Basic 6.0, Dream weaver, Flash, Elastic Reality, MS Office, HTML, DHTML, Photoshop. Infinity
Solaris, Red hat Linux, Hp-UX, Windows 2003, Windows 2008 WindowsXP & 7 and Fedora 10+ Infinity
Personal Information
Email ************@*******.*** ; ************@*****.***
Mobile No +919********* and +919*********
Sex Male
Religion Islam
Marital status Married
Nationality Indian
Contact this candidate