Senior QA analyst

Anitha Reddy

561-***-****

********@*****.***

Summary:

• Possess Eight years of professional experience in Software Development and Testing of Web applications and Client/Server applications.

• Extensive experience in full Project/QA Life cycle (SDLC) from Requirement analysis to Final acceptance Testing.

• Industry experience In, Revenue Management, Work Management (IWMS),Telecom, Logistics, Financial ,Mortgage,Healthcare,Telecom

• Experience in Automated and Manual Testing including Unit Testing, BlackBox Testing, Load Testing, Stress Testing, Data Driven Testing, Performance Testing, Regression Testing, Back End, Front End Testing, Functionality Testing and UAT testing approaches.

• Extensive experience in analyzing business, technical, and functional requirements to develop Test plans, Test cases, Test Scripts and Test strategies.

• Expertise in Implementing Methodologies, Technologies and Tools, Testing Life Cycle, Testing Processes and Testing Techniques .

• Expert in writing and developing Test plans, Test cases, Test Scripts/Scenario ,Test Strategy for e-Commerce and Execution of Tests and Reporting defects.

• Proficiency in interacting with Oracle, SQL Server and DB2 database tools.

• Proficient with WebServers and Application Servers.

• Conversant with RUP (Rational Unified Process).

• Expert in using Automated testing tools like QuickTestPro, LoadRunner, Rational Robot, WinRunner to improve the efficiency of iterative tests. Possess knowledge and experience of bug tracking tools like Quality Center, Clearquest and locally developed Bug Tracking tools.

• Expertise in testing Windows based applications, Client/Server, Web Based applications, Communication Industry applications, Financial applications and Commercial Stand-Alone applications.

• Strong skills in Manual testing and Back-end testing using SQL Queries

• Performed Database Verification for Schemas and Triggers.

• Developed pl/sql packages and procedures to ease testing process.

• Provided the Security of Web Applications in Development by Authentication modes and Testing of Database by SQL Injections.

• Generated explain plans to test performance of developed sql ,pl/sql code.

• Knowledge on Working with Version control tools Clearcase and CVS,SVN,PVCS Tracker

• Strong communication and interpersonal skills.

• Giving the Training to Junior Members and Demos on Latest Tools.

• Ability to interact with customers with ease and professionalism.

Primary Skills: Scaled On (1 as Least - 5 as Best) Level

Database Testing – 4

Web application and client server

Testing -4

Project Management-4

HP Mercury Tools - 4

(Quality Center -4,Quick Test Pro- 4

Load Runner -3,WinRunner-3)

RUP: Rational Robot, Functional Tester-4,

White Box,nUnit,JUnit,CUnit Testing-4, Black Box Testing -5

System Testing -5

Shell Scripting -3

PL/SQL - 4

Unix server bases application testing-4

Integration Testing -4

Smoke Testing - 4

Master Test Plans- 5,

Requirement Gathering/Data Collection-5

Training and Documentation -5

Technical Skills:

Testing Tools Mercury Suite : Quick Test Professional (QTP) 9.2, 8.2,Load Runner 9.0,Win Runner,

IBM: Rational Robot, RFT; Selenium

Operating Systems Windows 2000/NT/XP, UNIX,MS DOS,Macintosh

Scripting

Methodology VBScript, TSL,JavaScript,Perl,Python Script

RUP,Agile Methodology, Jira Studio

Test Reporting Tools

Business Intelligence TFS(Team Foundation Server),Mercury Quality Center9.0, Rational Test Manager

Cognos ,Informatica,TOAD

Web Technologies /

Application Servers &

Web Servers XML, HTML, DHTML, ASP, JSP

WebLogic 6.1, JBoss

Tomcat5.0

RDBMS Oracle, SQL,PL/SQL,MS-Access

Languages C, C++,VC++(MFC),Java,J2EE,Servlets,Oracle,ASP.NET,Sharepoint

Designing Tools Rational Rose

Certifications: 1) HP Certified Professional in Quick Test Professional 9.2

2) HP Certified Professional in Quality Center 9.2

Education: Masters in Information Systems

Professional Experience:

Cushman & Wakefield, NY Jan ’08 – Jun’09

Senior QA Engineer

Worked on Revenue Management System-Deal Capture to manage revenues generated through the Brokerage, Client Service and Capital Market Service Lines. This is a proprietary system that performs commission billing, brokerage, accounting, revenue/expense accounting, receivable/payable accounting, transaction detail and marketing integration needs. The main modules of the system are Deal Entry, Deal Adjustment, Broker Compensation, Billing, Accounts Receivable, Options (Leasing) and Management Reporting.

C&W business, driven by the growth in business, mandated to build the new Revenue Management System with additional requirements to cater to the changing business processes. Deal Capture; a single point of entry for all deals/transaction has been planned and under execution System. The Deal Numbers are adding through the CRM, it provides the transactions information.whether that is Sales or Lease or Consulting or Financing modules.

Responsibilities:

 Developing Visual Basic Script using tools corresponding to the usability Test cases

 Implementing the CLR Runtime Environment in ASP.Net Framework

 Worked in Secure Socket Layer Environment.

 Performed Data Authorization and Authentication for Security

 Prepared Test Plans, Project Management documents

 Prepared Automation scope Document for Different modules

 Participated in Debugging Issues at Various Phases and Lifecycle of Product development

 Created & Following Automation Framework through out the Development of Scripting

 Used Naming conventions and variables and Explicit statements for preparing the Quality VB script by QTP

 Developed and Executed System VB Test scripts to check the functionality of the application.

 Involved in GUI ,Functional, System Testing, Regression Testing through automation.

 Expertise in Use of User Defined functions, VB Script Library files(.VBS), and XML for creating Environment variables

 Extensive Use of Called Actions & Copy of Actions & Reusable Actions

 Used Smart identification mechanism for Dynamically identifying the objects and Regular expressions for strings.

 Handled Exceptions through Recovery Scenarios

 Performed Back end Testing through SQL Queries and TOAD

 Tested the application by SQL injections Manually and through Automation

 Creation and Execution of batch and suite files.

 Conducted meetings with the Manager and Team members on On-Site and Off-shore

 Created and Developed Project management documents and maintaining the documents across the teams and Remotely accessible by the tool

 Prepared Execution Manual for the Automation for further use

 Prepared Test Data for the Automation

 Performed business process testing to enable the individuals to work together to build business process tests and business process components to evaluate real business processes.

 Prepared Internal Technical Review Report for QTP

 Defects logged and Tracked by the TFS (Team Foundation Server) and Managed the reports through the Quality Center

 Generated the test defects report and reported it to the development team.

 Involved in Preparing Vugen Scenarios ,Vugen Scripts Using LoadRunner

 Worked with Controller for configuring and execution of performance test scenarios with multiple virtual users and multiple virtual user scripts ,manage and collect metrics for the various system monitors.

 Used HTML and URL based scripting for depending on the Application

 Created Performance Test data for the 200 users by providing virtual environment using .csv converted to .dat files and included in Parameterization for developing the scripts

 Used Correlation and transactions and verification points, validation checkpoints for enhancement of scripting.

Environment: QTP 9.2,VB script, MS Visual Studio TFS, Quality Center9.2,Load Runner9.0,Win-XP, ASP.NET,AS/400,TOAD,SQL Server,Toad,AJAX,Share PointInfopath, nUnit,JavaScript,Cognos,HTML

Bigcenter, AZ Dec’06- Dec’07

QA Analyst

Performed Automation and Manual Testing on IWMS(Integrated Work Place Management System) is an enterprise platform that supports the planning, design, management, utilization and disposal of an organization's location based assets. IWMS systems assist organizations in optimizing the use of workplace resources, including the management of a company's real estate portfolio, infrastructure and facilities assets.

IWMS Big Centre facilitates the User to Create Work Request for any type of problems in the Building, Floor and Room. For this type of problems Service Providers will assign the Work Request to based Job Plan.

Responsibilities:

 Implemented QTP Automation Framework for entire QTP team

 Executed Sanity &System Test Cases to check the functionality of the application.

 Involved in System, Regression Testing

 Designed and developed Test Plans, Test Cases, Expected Results and Prioritized tests for the applications using Test Director.

 Generated VB Test scripts by QTP through automation testing.

 Automated the web-based version of the application using Quick Test Professional

 Involved in Securing the Network through Encryption process

 Secured the network through filtering for Network Components : Router and Firewall and Switches.

 Prepared the Test data (Input files) for interpreting the Positive/negative/regression results based on the design requirements.

 Performed the Debugging through Message boxes and Step Into ,Step Over, Step Out and Breakpoints

 Prepared the Daily and Weekly status Reports and Go-Live Reports as well as assisting individuals

 Conducted Meetings On-shore and Off-shore.

 Developed Automation test scripts Using VB script for the GUI, Functional, Data Driven and Regression testing using QTP.

 Involved in extensive Back-End Testing through PL/SQL which was partially automated by QTP to test the synchronization between various Integrated Applications.

 Incorporated the concept of checkpoints to verify that expected information is displayed in the application by implementing various checkpoints such as Standard checkpoint, Image Checkpoints, Table checkpoints, Text checkpoints using Quick Test Professional.

 Created data driven tests using Quick Test Professional by adding statements to already existing scripts so that test scripts can be run with multiple sets of data.

 Loggged the defects through Quality Centre for Report management and enhancement of Testing

 Generated the test defects report and reported it to the development team.

Environment: Quick Test Professional 8.2, Quality Centre9.0,Team Foundation Server, Load Runner9.0, Win-XP,SQL Server 2005,PL/SQL,UNIX,ADO .NET,nUnit,CLR integration,Cognos,PVCS Merant Tracker

Wells Fargo Bank, CA Aug’05- Nov’06

Test Engineer

E2B is a Core Banking Product. This application supports both consumer and wholesale banking. It is flexible and highly user friendly product. It is developed on j2EE and is capable of working on any JDBC complaint databases.

E2B application Consumer banking deals with normal transactions which includes Deposits ,Withdraws, cheques, sMaintenance of Static data and Maintenance of Bank’s Credit and Debit Card Information. This Application contains different types of modules like Customer, Accounts, Transaction Setup, Currency Setup, Clearing Setup, System Setup, Product Setup, Charges Setup, Interest, etc.

Customer Module facilitates capturing static data separately for individual customers and corporate customers. Accounts Module has Account Master which provides joint account details and subsidiary Accounts which is actual processing of creating and maintaining an account.

Responsibilities:

 Generated usability Test cases in Test Director and writing test scripts using tools

 Participated in peer reviews

 Developed and Executed System VB Test scripts for to perform Functional ,System, Integration testings to check the functionality of the application.

 Involved in GUI, System Testing, Regression Testing.

 Generated the test defects report and reported it to the development team.

 Performed Security Testing By Validation Verification

 Wrote useful Quick Test automation programs for updating values, running them in update run mode and saving it in order to update the values in all of the test to match the updated values in applications.

 Executed batch and suite files by VB Test scripts for to integrate the modules.

 Used Mercury Interactive ’s QTP 8.2 for automating 20 test case documents containing each of 80 functional test cases to convert to VB scripts.

 Added Loops ,logics, Functions Def and called in VB script environment in Expert View.

 Prepared Automation scope document for each modules

 Incorporated various checkpoints like Database and Synchronization Checkpoints.

 Involved in Integration testing and Regression testing of the applications.

 Conducted Smoke testing manually for various builds of the application under development

Environment: Quick Test Professional 8.2,Quality Center, Win-NT, Java, J2EE,Informatica,SAP R/3, ORACLE 8i,SQL, JDBC, XML, JSP, WebLogic,Perl,UNIX, Shell Script, Python, JUnit, Tomcat

Schneider National, Green Bay, WI Apr’04- July’05

QA Tester / Programmer Analyst

Schneider National Inc. is a leading provider of transportation, logistics and related services. Schneider National serves more than 80 percent of the Fortune 500® companies, offering the broadest portfolio of services in the industry.

SNI – Pricing:

This module deals with the price to be quoted to Customer and Service Provider when Schneider acts as a 3PL. Various factors like market conditions and the buyer behavior patterns are considered in determining the price.

Responsibilities:

 Created scenarios , Test plan, Test strategy documents .

 Performed JUnit Testing, Regression,Functional Testing.

 Prepared JUnit test cases for unit testing.

 Worked & implemented JUnit framework for the Testing

 Completely re-architected the existing GUI of the application using

 Conducted manual testing by following the design test steps for various test cases in Test Manager.

 Performed requirements and functional walkthroughs.

 Participated test case reviews walkthroughs.

 Getting the requirements from the business users

 Framing the business rules based on the requirements from business users

 Setting up the business rules in the rule engine based on business rules

 Testing, Verifying the program, getting confirmation from business users

 Performed formal code handoffs with Development team.

Environment: Manual Testing, JUnit Testing, UNIX, Rational Test Manager, JDeveloper , SOA, XML, Rules Engine, SQL Navigator, OA Framework, Oracle Business Rules(Oracle SOA suite10.1.3.3) , Oracle Applications 11i

DHL, Plantation, FL Oct’03- Mar’04

QA Analyst

DHL is the global market leader in international express, overland transport and air freight. It is also the world's number 1 in ocean freight and contract logistics. DHL offers a full range of customized solutions - from express document shipping to supply chain management.

The D2P system is to support pharmaceutical customers’ (Pharmacies, Dispensing Doctors, Hospitals, etc.) ordering of products from DHL and delivery of those products directly to the customers’ locations.

Responsibilities:

 Involved in Setting up Test Environment, writing Test Plans, Test Scripts, Test Cases based on Business Requirement Specifications.

 Used Test Director for gathering and maintaining the requirements for the entire application.

 Performed Manual & Automation testing of the application by using WinRunner,Test Director.

 Identified Software Capability & Reliability by conducting Usability, Functional, Regression, System, Sanity, and Performance & UAT testing cycles.

 Developed Automated Test Scripts in WinRunner with TSL for Functional and Regression testing.

 Experienced in Enhancing the WinRunner recorded code by Inserting various Checkpoints, Synchronization points, Measuring Transactions and Parameterizing data.

 Running, Analyzing & Debugging the test cases by using Rational Robot.

 Used Recovery Scenario Manager in WinRunner for handling exceptions

Environment: Manual Testing, WinRunner7.6, Oracle Applications, OA Framework, Reports 6i, Oracle 9i, Shell Script, SQL

According To Danny, CT June’01-Sept’03

Software Test Engineer

The Customer’s existing website is used as a sales tool and focal point for the distribution Of the Customer’s Product.

The product is information on, and about, “Professional Personnel Recruiting”. This Website is targeted at professional

Recruiters that need training, best practices and coaching, these are members.Members go to the website to see video

Training, buy CD’s, read articles about industry practices, signup for lectures and retreats. A member must subscribe

to the service and pay an annual fee to have complete access to these products and services.

Responsibilities:

 Various Credit Cards Testing

 Involved in the Test Data Preparation.

 Involved in Manual Testing and Automation Testing

 Involved in testing to create test cases and generating bug reports.

 Responsible for Creating, Enhancing, Running test cases

 Generated Test Results in a formal Analysis Report according to documentation standards.

 Attended Walkthroughs and Peer Reviews by interacting with developers, QA Manager

 Performed End-to-End testing manually and was associated with User Acceptance Testing.

 Involved in Automation Testing by Using Rational Robot for Regression and Functional Testing

 Provided a weekly project report that includes Test metrics and status reports

 Testing the Applications in Unix Environment through Vi Editor

 Tested the features assigned in different platforms like IE, MOZILLA.

Environment: Manual Testing,Rational Robot,Rational TestManager,Vb.Net,VC++(MFC),ADO.Net HTML, JavaScript, Unix, PL/SQL.

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