Chief Information Officer , Chief Technology Officer

MIGUEL J. ALARCON

***** *** ******* ****** 562-***-**** (H)

Cerritos, CA 90703 562-***-**** (C)

*********@*****.***

EXPERIENCE

The National Groups LLC, San Diego, CA 2008 – 2011

Chief Information Officer / Chief Technology Officer

* Manage all corporate information technology services, proprietary application development, support, infrastructure, network, and telecommunication, mission critical and general support systems.

* Directed the development/deployment of the company’s wide area network using Watch guard Firewall IP Sec technology. Developed SDLC and Information Security Program for SAS70 Type II Audit.

* Resolved company’s email, security, and BCP/DRP related concerns by directing the installation of MS Exchange Server, PGP, KES, and Postini as well as NAS and Remote Encrypted Backup solution.

* Architect of the company’s proprietary web applications, data bases, and SAAS offerings to meet the REO, Default Management and Special Servicing commitments to investor and GSE clients.

GMACRFC, San Diego, CA 1998 – 2007 Information Officer, Technology Platform Director, Business Information Officer, VP Business Engineering / Director of IT

* Managed budget of ($1M) for new development and support ($5M) for Servicing using Microsoft ASP.Net and Oracle/SQL Server DB. A Relationship Manager for all IT Support Services including 15 direct reports and 10 matrix resources to Primary/Special Servicing business functions. Technology environment includes Visual Studio .Net, Visual C# .Net, and Microsoft Reporting Server.

* Saved $3-$4M a year by directing the development and support of a Real Estate Owned Internet/Intranet web application (REOX) using ASP and Oracle 9.i database. Application provided automated tasking, workflow, analytics, email, web reports for specialists via Http/Https. * Produced risk management savings by directing the development and support of an Asset Management web application (Brain) for Bankruptcy, Foreclosure, Loss Mitigation and Lien Tracking. Technologies used for application includes ASP, ADO, Data Mirror, PLSQL stored procedures. * Increased profitability by $20M for the first securitization of non-performing assets by the implementation of a proprietary web application in support of Acquisition/Securitization using ASP/ASP .net and Oracle database. Applications supported for pricing models and NPV cash flow analytics. * Enhanced decision making through the use of replicated OLTP transaction database into Operational Data Store (ODS) for reports and analytics.

SUN AMERICA, Los Angeles, CA 1994 – 1997 Emerging Technologies/PC Network Services Director

* Collaborated with Microsoft for case study using Microsoft Transaction Server (MTS) for a web based Internet Retirement Savings application. Manage Oracle, Microsoft, Sun, and HP for a server and database shootout to select DNA technology platform. Deployed a metropolitan area network. * Assisted executive management decision making by directing the development of an enterprise data warehouse using Essbase, SQL Server 6.0 and Cognos Impromptu/Powerplay. * Improved business support with 3-tier client server application for Guaranteed Investment Contracts.

COUNTRYWIDE, Simi Valley, CA 1993 - 1994

MIS Business Solutions Director

*Directed development of an object oriented Visual C++ client server application for the Document Control unit of the Operations area.

* Project managed integration of a $1M Viewstar Imaging application including backfile conversion.

TRANSAMERICA IG, Woodland Hills, CA 1992 - 1993

Systems Project Manager

*Project managed acquisition of enterprise PC/Mainframe based automated insurance rating system.

*Advanced technology consultant to business process reengineering team for imaging and TQM.

CNA FINANCIAL, Chicago, IL 1974 - 1992

Systems Manager, Personal Lines /Commercial Lines

*Directed large staff of IT professionals for Personal Lines and Commercial Lines.

*Managed implementation of $1M Automated Document Publishing.

*Managed Customer Billing, Index, Claims Database and Automated Homeowner, Personal Umbrella, and Boat Systems.

EDUCATION

MBA, De Paul University, Chicago, Illinois, 3.4/4.0

CDP, Triton College, River Grove, Illinois, 3.926/4.0

BSCE, University of the Philippines, Quezon City, Philippines

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