W. GARRETT GOGGANS
Parker, Colorado 80134
********@*****.***
Innovative Web and Application solutions, adept at writing code and designing graphics.
Highly self-motivated programmer, leveraging solid training and experience in Web site creation, project management, and business user support to provide full-range of development services to enhance productivity and communicate strategic marketing messages. Expert problem-solver, analytically approaching system issues and architecture projects with overall goal of blending workflow efficiency and data integrity with attractive user interface. Repeated success building excellent relationships with internal and external customers from all levels of position and expertise.
Highlights of Expertise:
• Web Design Solutions
• Project Management
• User Support • Development Life Cycle
• Problem Troubleshooting
• Workflow / Process Automation • Application Architecture
• Client Relations
• Staff Training Programs
Technical Proficiencies:
Programming Languages: C#, SQL, Visual Basic 6, VBA
Applications: Visual Studio 2005, SQL Server 2005, Photoshop, AutoCAD, Microsoft Office
Web Tools: HTML, CSS, Dreamweaver MX, Flash MX, ActionScript, ADO.NET
PROFESSIONAL EXPERIENCE
CLASSIC COMPANIES, Colorado Springs, Colorado 1999 – Present
Staff Designer
Provide application support to internal customers; leading problem investigations and troubleshooting activities to ensure system availability and complete functionality. Monitor and maintain CAD application performance, initiating updates and corrective actions. Log service requests and resolutions in detail, identifying trends and related problems for further investigation. Create technical system, training, and procedural documentation. Evaluate IT processes and controls to ensure compliance with corporate policy and regulatory drafting standards.
Key Projects and Achievements:
• Improved production efficiency by partnering with business users to evaluate daily processes and develop application enhancements to automate commands and procedures for key tasks.
• Developed, edited, and presented end-user training on Microsoft Office and AutoCAD applications to corporate staff.
ADDITIONAL EXPERIENCE
INDEPENDENT CONSULTANT, Colorado Springs, Colorado
Web Developer
Successfully completed projects for clients in retail, software development, and enterprise architecture industries, including IRP Solutions, GNK IT Consulting, and Zelly Girl. Established project scope and objectives; gathered stakeholder requirements and translated to technical specifications to express client vision and mission. Managed Web site development and enhancement projects, with full accountability for graphic design, coding, unit testing, and implementation while maintaining frequent communication with customers to convey progress and collaboratively resolve issues.
Key Projects and Achievements:
• Assisted in the development of an on-line consignment store using C#, Visual Studio 2005, and SQL Server 2005, simplifying the addition and update of products.
• Creatively designed Web site content, functionality, as well as logo and graphics according to customer requirements using HTML and CSS tools (www.irp-solutions.com and www.gnk-it-consulting.com).
EDUCATION AND TRAINING
Bachelor of Science Degree Information Technology, 2004
UNIVERSITY OF PHOENIX, Colorado Springs, CO
Certification
Microsoft Certified Technology Specialist (MCTS) – .NET 2.0 Web Applications (10/2009)