Stephanie Fulford

**** – ** Ave NW, Calgary AB T*B3N4 | 403-***-**** | yedt8r@r.postjobfree.com

Objective My Objective is to obtain a full time position utilizing my 7 years of customer service experience and administrative assistance skills.

Experience Sr. Support Clerk & Reception

June, 2009 – Present, Aviva Insurance Co of Canada, Calgary AB

As the Sr. Support Clerk some of my duties included

- General Filing and Data entry

- Ordering marketing brochures and office supplies

- Organization of File and Supply rooms

- Sanctioning of brokers and employees

- Sending out marketing supplies and bulletins.

- Main Switchboard Operation

- Minor Accounting Duties

Junior Personal Lines Underwriter

February 2008–June 2009 Aviva Insurance Co. of Canada, Calgary AB

As an Junior Underwriter my duties included

- Retrieving, sorting and distribution of mail

- New business and data entry

- Various filing

- Policy Changes

- General Customer Service

Receptionist

November 2007 – December 2007 DMG World Media, Calgary, AB

As a temporary Receptionist, my responsibilities included:

- Main switchboard operation

- Greet incoming customers

- Direction of customers to the appropriate representative

- Retrieving and sending out mail and parcels

- Entering and maintaining customer record information

- General Data entry

Hostess / Waitress

November 2003 – August 2005 Boston Pizza, Calgary, AB

- Responsibilities include: Checking customers' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages,

- Checking with customers to ensure that they are enjoying their meals and take action to correct any problems,

- Escorting customers to their tables, presenting their menus, and answering any questions

- Informing customers of daily specials,

- Preparing checks, and taking payments

- Active in removing dishes and glasses from tables or counters and taking them to kitchen for cleaning,

- Serving food and beverages to patrons, preparing and serving specialty dishes at tables as required

- Stocking service areas with supplies such as coffee, food, tableware, and linens.

Education Lethbridge College, Lethbridge, AB

September 2005 – April 2007

- Fashion Merchandising Diploma

St. Francis High School, Calgary, AB

September, 2002 – June 2005

- Alberta High School Diploma

Interests I enjoy the interaction with customers and meeting new people. I have strong customer service skills and a working knowledge of computers and the Microsoft Office software packages, such as MS Word, Excel, and PowerPoint.

References Available upon Request

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