customer service , computer skill,phone technician,

massiel mendez

objective

To work in a motivated business environment that allows individuals seeking better opportunities to expand in a well established company were my skills are implemented and enhanced.

Experience

2010–Present

Flextronics

Paramun, NJ

Device Specialist

Technician at Verizon Wireless

■ Program, troubleshoot and test cell phones and accessories■ Instruct customers on proper use of cell phones and equipment■ Establish strong rapport with customers

2009–2010

ADECCO / VERIZON WIRELESS Lyndhurst, NJ

Greeter

■ Welcome customers to the Verizon Wireless store■ Provide direction and guidance to customers with questions■ Great communication skills to have a one on one conversation with customer

3/2007–9/2007

BIG-KMART Clifton, NJ

Front-End Supervisor / Customer Service Representative

■ Assist and support associates as a front end team leader with all departmental functions.■ Keep all cases and shelves clean, well-stocked and properly rotated■ Process refunds for customers, void orders for employess , train team members.

Education

2007

Passaic Memorial High School

Passaic, NJ

volunteer

Passaic board of social services: Interpreter Hamilton nursing home : game planner

Refernces

Yahaira Guzman

mobile#

347-582-0107Gary Scott #

973-***-**** Sterlin Nunez #

551-265-7424Raquel Bennett Hawley #

845-***-****

mobile

862-***-**** • e-mail

***************@*****.*** 198 harrison st • passaic, new jersey 07055

Contact this candidate