Project Manager/Network Engineer

Kendra M. Myers *****.******@*****.*** Mobile 202-***-**** Security Clearance ACTIVE Secret

Professional Experience

Alta It Services Network Communication Analyst Aug 10 –Sept 10

Maintains and enforces desktop and VTC conference room configuration standards

Provides support for all stationary VTC infrastructure equipment and software extending out to the LAN wall jack

Ensures a seamless connection between all internal and external systems to include, but not limited to, DISN Video Services - Global (DVS-G), NIPRNET, SIPRNET scheduled, and troubleshoot VTC bridge calls, which includes providing technical support to maintain, monitor, operate and/or sustain the Videoconferencing infrastructure.

Ensure compliance with COMSEC guidance and regulations

Used Tandberg TMS codian, MGC and DISN Video Services to create calls

Installed DCO for Deskstop interactions

Used Kiv 7 and 19 to Patch dedicated and undedicated VTC rooms into calls

Performed AV checks for calls

Performed monthly OTARS on COMSEC equipment

Monitor and execute COMSEC compliance requirements. Maintain accountability and utilization of COMSEC key material and related equipment. Conduct, maintain and document COMSEC Crypto inventories. Assist COMSEC Custodian in the coordination, purchase and initial accountability for STE seed keys.

New Vision Engineering Group Audio Visual Engineer Dec 08 to Jan 10 Provide input and assessment for redesign and AV equipment upgrade as required. Monitor audio, video and telecom connections and camera setup and switching during VTC’s. Work with media site recorder for agency Internet video productions, set up and monitor audio and video equipment, operate video camcorder, provide technical direction. (Recordings can be studio or live,) Review AV portion of hotel contract for accuracy, point out unnecessary charges, unneeded equipment or items or services left out. Coordinate with hotel AV personal on site, during conference, to make sure all needed equipment is set up on time, in the correct location, and performing properly, Coordinate movement of supplied AV equipment with agency mail room, shipping agents (FedEx), and hotel. Set up “Scheduler” accounts for new customers as required. Provide initial training if necessary Maintains AV Components. L3 Communications Arlington/ Pentagon Video Teleconference Tech June 06 to Dec 08 Maintained the communications security account and related user accounts in a compliant conditions at all times. Ensured that all assigned communications security keying material was managed in accordance with customer and government requirements. Coordinated with COMSEC Officers, COMSEC Administrators, Security, applicable military Industrial Security, and applicable military COMSEC monitoring headquarters on matters of procedures and COMSEC requirements. Reported procedural errors, irregularities and violations associated with COMSEC operations and materials. Initiated requests for and accepted delivery of COMSEC materials. Ensured proper custody, handling, accounting, safeguarding and destruction of COMSEC materials. Develops and oversees communications security self-inspections and training programs. Responsible for communications security operating instructions and applicable documentation. Responsible for communications security function and provided direction to lower-level personnel. Designed network architecture; developed plans and specifications for video delivery over cable and IP systems Planned and coordination of VTC bridge sessions including; ISDN,IP and DVSG protocols. Tested and conducted field trials of video delivery systems Responded to service tickets for assistance, training or troubleshooting on VTC equipment. Provided weekly tracking and reporting on all projects and bridge activity. Supported the Secretary of the Army and the Director of the Army Staff ‘s meetings and VTC both secure and non secure Provides VTC scheduling. Cherokee info Services/DTRA Ft. Belvoir, VA IT Specialist/ Telecommunications Engineer Oct 2004 –June 06 Responsible for hardware support and troubleshooting in a predominantly DELL desktops and laptops MS Windows XP/2000 environment Managed Blackberries and provided handheld support for DTRA ( Defense Threat Reduction Agency) Maintained existing DTRA data, voice and video circuits Troubleshooting, isolate faults, configured, maintained, installed and customer related digital, analog and ISDN telecom devices Installed testing and termination using Fluke equipment.(CAT5 and 6, Fiber optics communications) Installed and removed cross connects in the MDF ( Main Distribution Frame) and each IDF (Intermediate Distribution Frame) Installed, tested, maintained and upgraded networks operating systems, Taclane encryption devices, CSU/DSU LAN and WAN network architectures. Migrated over 2500 users and circuits to an upgraded facility Assisted with coordinating hardware and software implementations within projected time frames Used RIS (Remote Information Services) to baseline user machines Used Power Quest and Ghost to create backup images and streamlined re-imaging. Monitored status and performance of local and wide area networks, using IP Switch. Monitored status and performance of local and wide area networks, and circuit switching systems United States Army Ft. Bragg NC Wire Systems Equipment Repairer Oct 00 – Oct 03 Trained newly assigned personnel to properly repair and maintain computer systems and associated hardware Maintained plans, charts, logs and data related to command control systems. Assisted in repairing and installing voice communications Provided technical microcomputer support, local area network integration and managed helpdesk database Performed and supervised direct and general support level maintenance on manual and automated unit level switchboards, telephones, COMSEC equipment controlled cryptographic items (CCI) and KIV 7’s and 19’s Experience:

*Hardware Installation and Maintenance: Tandberg TMS codian, MGC , TANdberg 6000 Polycom Hard drives, memory, Network Interface Cards, Hp/Printers, WYSE Thin Clients. PKI readers, Routers, Handhelds/Wireless, Taclanes, Fastlanes. Multiplexers, CCI (Controlled Cryptographic Items) * Networking: TCP/IP, Windows NT 4.0, Windows Server 4.0, Account creations and modifications, VoIP, Video Conferencing, Token Ring, RAS,/VPN, SecurID. * Tools:, DCO Sidewinder Firewall, , McAfee/Norton Virus Protection Utilities, Magic, Heat, Blackberry server, Microsoft Office (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®), Microsoft Project, and Microsoft FrontPage®, RIS, Power Quest Education and Credentials Army Military Training for Electronics Ft.Gordan, GA Northern Virginia Community College Network Engineer * expected graduation DEC 10 Nextec CCNA Professional Training and Certifications

Encore CX, Polycom HDX, System Administration DVSG II Awards Army Achievement Award, National Defense Service Medal, Army Service Ribbon

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