Customer Service High School

James L. Germany

**** ******** ******

Brooklyn, NY 11216

**********@*****.***

Objective: To obtain a position where I can utilize my skills and knowledge to productively contribute to an organization offering opportunity for growth.

Experience: JGL Business Services Newark, NJ

Owner 02/09 to 09/09

Selected premixed paints and mixed required portions of pigment, oil, thinning and drying substances to prepare paint that matched specified colors.

Applied coats of paint, varnish, stain, enamel, and lacquer to decorate and protect interior and exterior surfaces, trimmings and fixtures of buildings and other structures.

Read work orders and received painting instructions from supervisor or homeowner.

Smoothed surfaces with sandpaper, brushes, and steel wool.

East Orange General Hospital East Orange, NJ

Maintenance Mechanic 07/06 to 08/10

Filled cracks, holes and joints with caulk putty, plaster and other filler, using caulking gun and putty knife.

• Repaired and replaced defective parts, using hand tools and power tools.

Replaced damaged ceiling tile, floor tile and wall coverings.

Covered surfaces with drop cloths and masking tape and papered to protect surface during painting.

Sears Roebuck Livingston, NJ

Merchandise and Customer Service 06/02 to 07/06

Checked to ensure that appropriate changes were made to resolve customers' problems.

Executed daily operations of ordering and maintaining necessary supplies and inventory

Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Compared disputed merchandise with original requisitions and information from invoices, and prepared invoices for returned goods.

Data Access Data Patch Paramus, NJ

Field Technician 02/98 to 05/02

Discussed assignment with customer's representative and inspected installation site to verify that electrical supply wires, conduit, switches and circuit breakers were installed.

Analyzed equipment performance records in order to determine the need for repair and replacement.

Coordinated with vendors and with company personnel in order to facilitate purchases.

Maintained an inventory of parts for emergency repairs.

Education: Barringer HighSchool Newark, NJ

High School 1996

Career Works Newark, NJ

Building Maintenance Certificate 2001

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