Customer Service Real Estate

José V. Vásquez B.

Cerro Viento – W Street – # **25

Email: *-*******@****.***

Telephones: 507-***-**** / Cellular: 6682-9882

OBJECTIVE

To become an asset in a company where I can use my knowledge and qualities to help the development and growth of the company. Contributing as a teammate while working alongside my colleagues while at the same time reaching my own personal goals.

EDUCATION

January – December 20, 2008

Lindenwood University – MBA with emphasis in International Business

January 1998 – October 31, 2003

Universidad Nacional de Panama – Marketing & Advertising

EXPERIENCE

COPA AIRLINES – Flight Attendant (Currently)

• Ensure the safety of the aircraft and its occupants, while providing a good service to all passengers.

LONE STAR DODGE (January 2009 – November 2009)

• Assist with ideas that support the development of the company and increased sales, market research, keeping up to date data and field studies.

LINDENWOOD SPIRIT & SUPPLY SHOPPE (January 2008 – December 2008)

• Customer Service/ Bookstore store agent

- Respond to public

- In charge of in-store Advertising and keep up to date website

- Keeping track of accounts receivable and payable

SITEL – Panama (2005 - 2007) (Full time)

• Department of VISA International BILINGUAL (2005 – 2007)

- Attend clients with questions about its cards

- Cancel lost and stolen cards

- Emit emergency cards

PANAMA DISPATCH – Airline Contractor Company (June, 14 2003 – July, 3 2007) (Part time)

• American Airlines – Security Agent/ Customer Service/ Front Desk

• Delta Airlines - Traffic Agent/ Front Desk

• Traffic Agent for Charter and Private Flights (Canadian, European, among others).

CUPFSA – Universal French Company Perfumery (2001 – 2003)

• Data processing and product inventory.

PROPINET – Real Estate Company (1998 – 2000)

• Maintain public relations with current clients. Recruit new clientele. Maintain properties to bought and sold.

OTHERS

• Intern in the Production Department of a National Television Channel in Panama, (TVN 2), and assistant in the Public Relations department for a recognized Hotel/Resort in Panama.

COMPUTER SKILLS

Proficient in:

- Microsoft Office Package

- Adobe

- Internet research

- Others

LANGUAGE SKILLS

Spanish

English

Portuguese (notions)

PERSONAL

Honest, responsible, dedicated. Possessing quick comprehension and a great desire to use and show my abilities.

Contact this candidate