Network Administrator

CAREER OBJECTIVE

Seeking a career position in the Information Technology arena offering substantial challenges and long term responsibility. The preferred position will be with an organization that will effectively utilize my education, training, and experience in contributing to the corporate focus.

TECHNICAL SKILLS

Operating Systems: DOS, Windows 95, Windows 98, Windows NT Server and Workstation, Windows 2000 family of products, Windows XP and Vista, and Windows 2003 Server,

Software: Microsoft Word, Access, Excel, Power Point, Publisher, Outlook 98, 2000, 2002, 2003, Internet Explorer, Netscape, Symantec Norton Antivirus Corporate and Enterprise Edition, McAfee, Exchange Server 2003, Norton Utilities, Intuit Track-It, VNC, Veritas Backup Exec, Facsys, Win fax, Softtime, AMS Sagitta.

EMPLOYMENT

Aug. 98 to Present Systems Administrator

Northridge Insurance Agency, LLC – Chatsworth, CA

• Responsible for the planning, deployment, maintenance, support and user training on all company’s network infrastructure including all back-end and front-end systems and applications.

• Installed and Configured Windows NT 4.0 multi-domain network in multiple offices, and provided support to all internal users.

• Installed all Windows Operating Systems including Windows 95, 98, NT 4.0 Workstations and Servers, Windows 2000 and XP on all clone computers, installed wireless routers in remote offices.

• Installed HP Laser Printers, Dell, Brother Printers, HP Plotters, and Minolta Color Printers and provide support to end-users.

• Migrated from NT Environment to Windows Server 2003 Active Directory with Exchange Server 2003.

• Installed and Configured a Network Fax Solution that integrates with Exchange Server 2003.

• Responsible for hardware and software troubleshooting of stand-alone and network computers including all Dell Workstations, Power Edge Servers, Laptops, Blackberry phones, Windows Mobile PDA’s, iPhone….

• Provide first and second level support to internal clients. Multitude of issues concerning, printing, network connectivity, software and hardware installation and troubleshooting….

• Maintain computer inventory with Intuit TrackIt, equipment and software ordering, and documentation.

• Install and configure software relating to Sagitta Online version 7.0.

• Create reports with Report Builder in AMS Sagitta.

SUMMARY OF QUALIFICATIONS

• Strong ability to adapt and learn quickly

• Creative problem solving, an active team player

• Excellent organizational, time and project management skills

• Strong in customer service and relations

• Handling multiple tasks at one time - Working well under pressure

EDUCATIONAL BACKGROUND

Brand Consulting Group – Glendale, CA

Cisco Certified Network Associate – CCNA Certification in progress

(Date of completion: April 2009)

Brand Consulting Group – Glendale, CA

Microsoft Certified System Engineer – MCSE 2003 Certification in progress

(Graduated December 2005)

Mt. Sierra College – Monrovia, CA

Completed MCSE NT 4.0

California State University, Los Angeles – Los Angeles, CA

Bachelor of Science Business Administration, Finance option

REFERENCES Available upon request

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