Customer Service Sales
Resume:
JEREMY LAVAR BROWN,
NORCROSS, GA
************@*****.***
678-***-**** HOME
OBJECTIVE
Seeking a challenging working environment, that enables me to use my knowledge and training skills in a position that has room for, and promotes company growth, expansion, leadership, teamwork efforts and self discipline. Obtaining this position will allow me to utilize my acquired knowledge and experience adequately.
EDUCATION
YOUTH BUILDERS OF DETROIT, General Education Diploma: [2001 – 2003]
• GPA: 3.89
REDFORD HIGH SCHOOL High School Diploma: [1996 – 1998]
• GPA: 2.90
SKILLS & QUALIFICATIONS
My strengths are, but not limited to:
30 words per minute (typing speed)
Windows Microsoft Word, Power Point, Excel, and Data Entry.
Customer Service/ Public contact
Training Experience
Clerical/ Office work
Ability to communicate with people of all levels and roles.
Confident, respected, team-oriented leader.
Self motivated and fast learner.
Deescalate situations.
Ability to supervise and maintain activities under control, while creating a safe environment.
Able to coordinate multiple projects and meet deadlines under pressure.
WORK EXPERIENCE
J. SANTANA MINISTRIES INCORPORATED “Staff Entertainer” JUN. 2007 – PRESENT
Assist staff in preparing for concerts, and weekly services.
As a paid musician, requirements consist of presenting oneself in a professional manner, while composing, conducting, and performing to one’s best ability.
Travel throughout the United States, to support and perform with professional entertainers.
CAREER SOURCE STAFFING “Call Center Representative” MARCH 2009– NOV. 2009
Answer high volume of inbound calls from clients
Sales and marketing
Consistently meet and exceed sales goals; independently establish and organize daily sales activities.
Provide excellent customer service and make sure every need of the customer is met.
RACK ROOM SHOES -DULUTH, GA “Customer Service & Retail” JAN. 2007 – MAY. 2007
Assisting management in accomplishing sales goals, while providing customer service.
Offering service to customers before, during and after a purchase to enhance the level of customer satisfaction, feeling that a product or service has met the customer expectation.
NEW GREATER WORKS DELIVERANCE-WESTLAND, MI “Staff Musician” DEC.. 2005 – DEC. 2006
Assist staff in preparing for concerts, and weekly services.
As a paid musician, requirements consist of presenting oneself in a professional manner, while composing, conducting, and performing to one’s best ability.
Travel throughout the United States, to support and perform with professional entertainers.
HONORS & AWARDS
Outstanding Achievement in Cable Television
Public Access Training
Minister license
Community Service
Acknowledgement in Michigan Chronicles
Acknowledgement in Rolling-Out Magazine
Basketball (MVP, Honorable Mentioned,)
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