Business Analyst/QA

Smitha M.S.

**** * ********* **

Apt *****

Englewood CO 80112

E-mail ID: ********.**@*****.***

***********@*****.**.**

Objective________________________________________________________________________

Looking for a Business Analyst position in the Financial Services / Capital Markets domain

EDUCATION_____________________________________________________________________

T.T.L College of Business Management Mysore, Karnataka

April 2002 – April 2004 Masters in Business Administration 66.9%

SBRR Mahajana First Grade College Mysore, Karnataka

April 1998 – April 2001 Bachelor of Science (PMC) 66.7%

Mallamma Marimallappa College Mysore, Karnataka

June 1996 – April 1998 Pre University Course (PCMB) 57%

Marimallappa High School Mysore, Karnataka

June 1995 – April 1996 Secondary School Leaving Certificate (S.S.L.C.) 81%

SKILLS SUMMARY____________________________________________________________________

• 3+ years of experience in the IT Industry

• Knowledge in the areas of Reference Data Management and Capital Markets

• Product experience – Netik Interview, ASPEN CRM, FTID

• Functional Testing for Financial Services Applications– Manual & Automated

• Thorough understanding on Financial Data

• Experience in Portal Testing, Test Planning, Test Case Specifications and Test Reporting

PROFESSIONAL EXPERIENCE_________________________________________________

Capco IT Services India Pvt. Ltd. (Dec 2005 – Jul 2008) Bangalore, India

Quality Analyst

Projects Undertaken:

1. Netik Interview Application Bangalore, India

The project involved testing the functionalities of Netik Interview Application. Netik Interview provides information-centric data management and reporting with ready access to a powerful combination of portfolio/investment accounting data, performance attribution and return data, as well as third-party benchmarks, and risk analytics, in a manner that delivers strategic intelligence to a firm’s executive team. The Interview Application enables the clients to source all the information pertaining to a specific account holder which in turn helps them to know the transaction positions of the holder.

• Role of Test Analyst - Wrote Test Procedures for the Functionalities of the application.

• Involved in testing of Data Portal and Information Portal which are modules within the Interview application

• Created Acceptance Test Plan to document the delivery of all the features and functionalities specified as per Business Requirements

• Creation and execution of Test Scenarios and test specifications.

• Framing SQL queries to test the data, Bug Reporting, Build Deployment.

Team Size : 8

Platforms: Netik Interview application on Dot Net platform

2. Vanguard – GSM (Global Security Master)

This project involved the creation of profiles consisting of all asset classes and their attributes information. A subscription list is generated which contains the instrument identifiers for which detailed information is sought. This subscription list is sent as a SOAP message. When this message is processed, the information pertaining to those instruments are fetched from a database and the result generated in an xml format.

• Role of Test Analyst

• Managed the Testing Activities and wrote test specifications

• Involved in XML Report and SOAP message generation

• Prepared Technical Documentation

• Knowledge transition to all members of the team

Team Size : 8

Platforms: J2EE, Tomcat Application Server

Technology / Tools : Oracle Forms, Oracle DB, Bugzilla, Jira, Toad, XML, SOAP UI, Unix Shell Scripts, Web Services,

Financial Data : FTID and Telekurs

3. Client Data Analysis, Migration and Data Management for Deutsche Bank

The main functionality of this project was to provide consistent client data across key business functions within the bank. Significant data validation rules and clean up mechanism were set up to migrate the legacy system data to the new model

• Role of Associate Consultant – Assisted in Client Data Validation and Data Cleansing as part of the “keep-it-clean” process

• Conducted Specification and Requirements Analysis / review with Business analysts and design teams.

• Mapping the Production Credits of Sales people for trades executed by them

• Designed Test conditions matrix, traceability matrix, test cases and test scripts

• Maintaining the database for the Deutsche Bank by accessing their front-end application

• Managing the Authorization and Access rights to employee database

• Suggesting process improvements

• Communicating with the clients about the ongoing activities via weekly meetings, Track reports, Client Conference call and face-face meetings

• Functional Training to the team

Team Size : 20

Technology / Tools : ASPEN CRM

Convergys India (Jan 2005 – Oct 2005) Bangalore, India

Customer Care Officer - Client : JP MorganChase, New York USA

The role involved providing back end support for JP MorganChase operations. The operations were pertaining to benefits provided to US residents as part of benefits administration.

• Reporting team related issues to the HR being a Single point of contact for the team

• Escalating calls to higher levels for resolution in the capacity of a Team Leader

• Handling queries related to the beneficiaries of JP Morgan EFS

• Logging the complaints into the internal systems of JP Morgan and getting it resolved within a limited time frame

• Tracking of the resolved/unresolved complaints and reporting the same to the clients

Team Size : 50

Technology / Tools : BOSS

PROFESSIONAL ACHIEVEMENTS______________________________________________

• Recognized and awarded for raising most number of valid & critical bugs consistently across all projects

EXTRA CURRICULAR ACTIVITIES_____________________________________________

• Carnatic Classical Vocal Music and have successfully completed junior vocal examination

• Passed the certificate ‘A’ examination in NCC with the rank of L/CPL

• Member of the magazine committee of the college and have aided in bringing out the yearly magazine “Inchara” during post graduation

• Reading short stories, Cooking, Music

Personal Details

Name : Smitha. M.S

Gender : Female

Date of Birth : 23rd November 1980

Nationality : Indian

Marital Status : Married

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