Technical Writer seeks challenging career.
Resume:
Objective Obtain a challenging and rewarding career in a professional setting.
Education 1988 - 1991 Sebring High School Sebring, Florida
High School Diploma
**** - **** ***** ******* *.C. Avon Park, Florida
No Degree
2000 - 2001 Tallahassee C. C. Tallahassee, Florida
No Degree
2006 - Present University of Phoenix Phoenix, Arizona
Currently Enrolled
Employment August 2006 to September 2007 Tree of Life Sebring, Fl
Sales Representative
? Responsible for ascertaining the customers needs and meeting those needs by; maintaining inventory levels and providing outstanding customer service to each store on an individual basis.
? Develop a positive working relationship with store management and other key employees.
? Address each store’s need for increased sales and product expansion. Suggest new product lines or increased on-hand inventory of specific products based on a store’s clientele and/or sales history.
? Increase sales of specialized product in each store by providing a wide variety of product and promotional sales events that benefit the store, as well as the customer.
January 2002 to November 2005 Kegel LLC Lake Wales, Fl
Technical Writer
? Responsible for creating operator's manuals (operating instructions, troubleshooting, parts lists, and schematics) for production equipment. Extensive use of Microsoft Word and Robohelp to create and convert manuals for hard-copy as well as online use.
? Write Service/Technical bulletins for machine updates and distribute to all affected customers.
? Create and convert written material to HTML format using task specific software, and post these html documents to the internet.
? Work closely with other departments (R&D, Quality Control) to meet critical deadlines.
? Modify and edit machine drawings using Autocad and Detailer software.
? Skilled in the use of various software packages to compile and complete documents, including; Word, Excel, Front Page, Pagemaker, Photoshop, Autocad 2002, Detailer, Inventor, Robohelp, and ECopy.
? Communicate with distributors and customers on machine changes using the phone and also by email.
? Responsible for obtaining international certification for production equipment. Create technical reports detailing certification standards.
? Quality Control Inspector; responsible for dimensional and visual inspection of all fabricated parts.
? Maintain and modify (as needed) standards to comply with ISO certification,
January 1999 to January 2002 Chromalloy Tallahassee Tallahassee, Fl
Aircraft Inspector
? Responsible for inspecting and certifying combustion chambers for jet and turbofan engines.
? Create and complete strictly regulated (by the FAA) documentation packets for each inspection performed.
? Perform highly detailed inspections and checks in a time sensitive environment.
? Work closely with various individuals in other departments to ensure any failures were corrected in a timely fashion.
? FAA certification in non-destructive testing.
August 1996 to January 1999 Kegel LLC Sebring, Fl
Shipping/Receiving
? Responsible for receiving all in-bound supplies, completing any necessary paperwork, and placing items into inventory.
? Prepare and inspect items for shipment to customers and package accordingly; arrange pick-up for said items via various carriers.
? Assemble and package various items that were not completed in sub-assembly department.
? Create installation instructions for parts to be shipped.
September 1988 to January 1996 Publix Sebring, Fl
Produce Clerk/Stockman
? Unload delivery trucks, and stock merchandise.
? Assist customers with questions about merchandise.
? Work closely with many other employees in various departments.
References
Christy Timmons
Sebring, Fl
Scott Meyer
Zephyrhills, Fl
Patrick Caputo
Wesley Chapel, Fl
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