Field Service Engineer

— FIELD SERVICE ENGINEER —

Focus of Interest: Solar Energy / Alternative Energy Field

SUMMARY OF QUALIFICATIONS

Growth-oriented and dedicated professional with extensive experience in Plasma Etch manufacturing equipment, engineering, and project management. Innovative professional who builds teams, creates relationships, and earns trust through positive, transmittable energy. Gifted with strong analytical and practical application of engineering technology supplemented with hands-on reliability; maximizes profound knowledge of principles, applications, and technical details to make effective technical contributions at a higher level. A high- impact professional respected by colleagues and superiors; strategically and tactfully resolves problems. Proficient in English and Spanish. Obtained an EPA Universal certification in HVAC.

CORE COMPETENCIES

- Installation / Testing / Tune-Up

- Excellent Work Ethic

- Equipment Service and Repair

- Electrical Circuits

- Strategic Planning

- Leadership and Team Building

- Semiconductor Devices

- Strong Analytical Abilities

- Problem Solving / Effective Negotiator

- Power Connections

- Employee Relations

- Customer Service Relations

RELATED EXPERIENCE

TECHNICAL PRODUCT SUPPORT / ENGINEER - APPLIED MATERIALS - SANTA CLARA, CA 2006-2009

- Effectively assisted the P3i chamber (Plasma immersion ion implantation) for the Ion Implant Division; coordinate start-ups and regular maintenance for the product

- Supervised I & W budgets for the division and collaborated with AMAT customers, including IBM, IMEC, and Samsung

FIELD SERVICE ENGINEER - INTEVAC - SANTA CLARA, CA 2005-2006

- Proactively involved in HGST account in San Jose, California and Odawara, Japan to develop and establish the 200 Lean used by HGST in the hard disk drives fabrication

FINAL TEST TECHNICIAN - INCLINE/INTEVAC - SANTA CLARA, CA 2005

- Perform modular final assessment to the equipment (200 Lean), which was utilized in sputtering or depositioning of engineered thin films material onto thin-film disks

PLASMA ETCH EQUIPMENT SPECIALIST - MAXIM INTEGRATED PRODUCTS - SAN JOSE, CA 2004-2005

- Efficiently directed routine equipment maintenance, installation, and upgrades, along with retrofits of AMAT, Etch equipment, weekly process qualifications, and daily chamber wet cleans

- Successfully identified and resolved complex problems of the semiconductor equipment as required

GLOBAL LOAN ENGINEER - DAY & ZIMMERMANN INTERNATIONAL - AUSTIN, TX 2004

- Managed maintenance and service of semiconductor equipment and coordinated directly with domestic as well as international AMAT customers; accomplished maintenance, start-ups, and retrofits on etch semiconductor equipment, Precision 5000, Centura 5200, 200 and 300 mm equipment

AMAT ETCH SYSTEM SPECIALIST - DALLAS SEMICONDUCTORS - DALLAS, TX 2004

- Accountable for the maintenance of AMAT, Etch, as well as equipment installed in the factory

COMMERCIAL REFRIGERATION TECHNICIAN - COLD INC - AUSTIN, TX 2002-2003

- Installed and serviced commercial refrigeration equipment including walking freezers, coolers, ice machines, reach-in coolers, home refrigeration, and commercial air conditioning

NEW PRODUCT INTRODUCTION ENGINEER II - APPLIED MATERIALS - AUSTIN, TX 1999-2002

- Installed and serviced dielectric, metal, and conductor etch (AMAT) equipment

- Presented feedback to manufacturing division concerning repeated non-conformances, which reduced the number of quality issues from more than 50 to less than 10 over a 6-month period

- Managed the installation and warranty budgets and the schedule to complete more than 30 start-ups and retrofits

EARLIER CAREER

TECHNICAL PRODUCT SUPPORT ENGINEER - APPLIED MATERIALS - SANTA CLARA, CA / AUSTIN, TX 1997-1999

FINAL TEST TECHNICIAN - APPLIED MATERIALS - SANTA CLARA, CA 1995-1997

EDUCATION

Bachelor of Applied Science in Automation Manufacturing Technology

ITT Tech Institute, West Covina, CA

Associate of Applied Science in Electronics Engineering Technology

ITT Technical Institute, Carson, CA

Degree in Accounting

Instituto de Comercio Nueva Santa Rosa, Guatemala, Central America

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