Y. Frank Jou
*** ********* ***** ( CARY, NC ***** 919-***-**** ( *********@*****.***
http://www.linkedin.com/in/frankjou
Qualifications Summary
A CERTIFIED IT CONSULTING ARCHITECT WITH IN-DEPTH EXPERIENCE IN NETWORK
DESIGN, INFORMATION SECURITY, AND PERFORMANCE ANALYSIS. EXCELLENT
LEADERSHIP AND INTERPERSONAL SKILLS WITH RECOGNIZED EXPERTISE IN LEADING
AND MANAGING LARGE-SCALE TECHNICAL PROJECTS. ADDITIONAL AREAS OF EXPERTISE
INCLUDE:
|Cloud Computing Architectures |Service Oriented Architecture|
|Application Development / | |
|Modeling |TOGAF/ITILv3 |
Technical Proficiencies
|Certifications: |CISSP, IBM certified IT Architect, OpenGroup Master |
|Networking Devices: |Certified IT Architect |
| |Cisco CSS / SSL, F5 BigIP, Cat6500, Nortel Alteon, |
| |Avalanche / Reflector |
|Networking Protocols:|TCP/IP, HTTP, OSPF, EIGRP, RIP, DNS, BGP, IPv6, IPSec, |
| |MPLS, SNMP |
|Computer Languages: |Java, C, C++, C#, Shell, PHP, ASP, Perl, HTML, XML, TCL, |
| |MySQL, SQL |
|Operating Systems: |Linux, FreeBSD, Solaris, AIX, Windows, VMware, View, |
| |Citrix |
|Tools and Packages: |OPNET, Hyperformix, Jinsight/JProbe, LoadRunner, |
| |Wireshark, Sniffer |
Professional Experience
MCNC, Senior Cloud Solution Architect - RTP, NC 2012 to Present
. DESIGN AND IMPLEMENT CLOUD BASED SERVICES FOR NC EDUCATION CLOUD PROGRAM
AS PART OF THE NC RACE TO THE TOP INITIATIVE. AUTHORED BYOD BEST PRACTICE
WHITE PAPER AS RECOMMENDATIONS TO SCHOOL DISTRICTS' BYOD INITIATIVES.
CONDUCTED DESKTOP VIRTUALIZATION FEASIBILITY STUDY AS A POTENTIAL K-12
CLOUD SERVICE. DESIGNED APPLICATION PERFORMANCE MONITORING FRAMEWORK TO
PROVIDE MANAGEMENT TOOLS TO K-12 COMMUNITY FOR ISSUE IDENTIFICATION AND
REMEDIATION.
Itron Inc., IP OpenWay Product R&D, Principal Engineer - Raleigh, NC
2010 to 2012
. CONTRIBUTED TO THE ARCHITECTURAL DESIGN OF IPV6 OPENWAY SYSTEM WHICH IS A
JOINT BUSINESS VENTURE WITH CISCO'S CONNECTED GRID BUSINESS UNIT.
AUTHORED SYSTEM SECURITY CHAPTER IN THE ARCHITECTURE DOCUMENT.
. Served as the Itron lead engineer in Cisco partnership for system
integration and verification. Coordinated with Cisco engineers in
designing and implementing IPv6 Solution Testbed.
Data Center Technologies, BladeCenter AMM Development, Architect -
Morrisville, NC 2009 to 2010
. CONDUCTED RESEARCH IN DATA CENTER MANAGEMENT AND VIRTUALIZATION,
SMARTFLOW TRAFFIC MANAGEMENT, AND CLOUD COMPUTING ARCHITECTURES FOR DESIGN
OPTIONS.
. Served as the lead architect in charge of establishing R&D Center in
WuXi, China. Coordinated with local General Manager in operation planning
and provided input in setting up the data center lab.
IBM STG, BladeCenter AMM Development - Senior Software Engineer (IPv6 Dev)
2007 to 2009
LED A 20+ PEOPLE TECHNICAL TEAM ACROSS US AND CHINA IN
DESIGNING/IMPLEMENTING IPV6 CAPABILITY FOR IBM BLADECENTER AMM (ADVANCED
MANAGEMENT MODULE).
. Designed the IPv6 functional specification for BladeCenter AMM (Advanced
Management Module) firmware development from ground up and met the
schedule.
. Architected and set-up a realistic IPv6 test bed to test / verify the
design and reduce the design cycle.
. Led the development / testing of IPv6 networking work tasks which were
key components of IPv6 project.
IBM eBH Network Architecture & Infrastructure Integrity - Certified Senior
IT Architect 2003 to 2007
Served as the lead architect for load balancing technologies to support the
Web Hosting Business distributed over 54 service delivery data centers
across the globe.
. Designed, tested/certified, and supported 2 suites of load balancing
solutions based on Cisco CSS and Nortel Alteon product lines to meet
client's business requirements. Improved test efficiency with more than
40% labor reduction between certification iterations.
. Founded and chaired Load Balancer Birds of a Feather (LB BoF) Forum for
exchanging information and fostering collaboration across IBM load
balancing community globally.
. Enhanced clients' network designs and technology selections to meet
clients' business requirements by providing consultative services.
IBM Consulting IT Architect, AT&T ADM Account
2002 to 2003
Served as the lead performance architect for enhancing end-to-end
performance of an enterprise 3-tiers architecture which supported a multi-
million AT&T universal account management software re-design project.
. Successfully benchmarked AT&T's EUAM application and conducted
statistical analysis to identify network and database server performance
issues. Developed platform capacity and system scalability plan -
achieved high customer satisfaction / appraisal.
. Conducted capacity planning as the technical lead for AT&T's account
receivable application to project system requirements for meeting business
goals.
IBM Senior Engineer, Network Product Performance
2001 to 2002
Led technical aspects in network processor performance analysis team to
improve the design of next generation network processors in the
Microelectronics Division.
. Led a performance team to analyze and project network processor (NP)
performance to optimize the best possible design trade-offs and return on
investment.
. Conducted competitive analysis on major competitors' NP designs to assist
management in understanding the strength and weakness of IBM's NP products
to guide business's future direction.
Microelectronics Center of North Carolina (MCNC) - RTP, NC 1993 to 2001
Network Research Engineer, Advanced Networking Research
Served as the principal investigator for a 3-year DARPA (research arm of
DoD) funded project "Scalable Intrusion Detection System (IDS) protecting
the Emerging Network Infrastructure" to design and prototype an intrusion
detection system for preventing attacks and protecting the operation of
network routing infrastructure.
. Managed project to completion on time and within a budget of $1.1M.
. Let technical team in defining the IDS system architecture.
. Designed and implemented the "Statistical Analysis Module."
. Co-advised graduate students on research resulting in 2 PhD's and 5
MS degrees.
. Directed the final system integration and testing and conducted a
successful system demonstration which featured attach prevention and
intrusion detection.
. Delivered technical consultation and training services in the area of
network engineering and modeling to assist MCNC customers in meeting
business objectives.
Education & Training
PhD, Computer Engineering
MS, Computer Engineering
North Carolina State University - Raleigh, NC
BS, Nuclear Engineering
National Tsing-Hua University - Taiwan