Customer Service Sales

ADVANTAGE-RENT-A-CAR, Austin, Texas(**/**-**/**) RENTAL SALES AGENT

Rental sales of various types of vehicles to existing customers and to walk up customers without reservations. Add on sales depending on customer needs and destination. Handling of customer concerns up to and including customer satisfaction. Final check procedure of all vehicles. Training of new hires.

AUTOZONE, INC; Austin, Texas (08/02-09/04) NIGHT MANAGER

Maintaining of all store operations. Opening and closing of store and supervision of employee's. Customer service, auto parts sales and help with checking of diagnostic problems. Stocking of parts and inventory.

ROMARK LOGISTICS, Waco, Texas (4/99-08/02) WAREHOUSE ASSOCIATE

Load/unload products to and from trucks(slip and or palatalized). Order pulling using computerized pick-list(spreadsheet), quota was 300 cases per hour. Operation of stand-up, sit-down and man-up forklifts. Inventory control using warehouse inventory management system involving labels, date code and case count.

Additional Experience______________________________________________

Wycon Corp. Waco, Texas (10/95-10/97) Machine Operator/Inspector Operation of computerized machine used to produce flexible packages. Met and or exceeded daily production quotas. In charge of inspecting final product for quality and tolerances.

General Tire & Rubber Corp. Waco, Texas (5/1981 - 1/1992) Tire Builder/Warehouse/Mixing Machine Operator

Operation of light truck tire building machine(also maintaining of machine). Met daily production quotas. Helped in final inspection of tires. Load/unload tires via truck or rail by hand and or forklift. Inventory control using warehouse computer system. Operation of rubber mixing machine for tire compounds.