JOHNNY J. LEE
***** –A Linda Lane • Garden Grove, CA • ******************@*****.*** • 714-***-****
www.JohnnyJLee.com
QUALIFICATIONS SUMMARY
Reliable and personable Professional with over eight years of experience in advertising, sales and customer solutions. Resourceful in identifying customer needs efficiently and effectively.
• Demonstrated ability to gain customer trust and provide exceptional follow-up.
• Refined ability to resolve customer service issues.
PROFESSIONAL EXPERIENCE
NATIONAL CREDIT EXCHANGE March 2009 to Present
Debt Consultant
Helping consumers live debt free through a debt relief program in this rough economy.
• Selling debt negotiation by establishing contact and developing relationships with prospects; recommending solutions.
• Understanding and listening to the consumer with world class customer service.
• Contributing to team effort by accomplishing related results as needed.
AMERICAN DIABETES ASSOCIATION August 2008 to December 2008
Public Relations Intern
A rewarding experience to help enhance awareness for this great non-profit organization.
• Press releases, created and updated ADA profiles daily on Facebook and Myspace.
• Worked directly with the Orange County manager and PR/Advertising professionals.
• Attended the annual ADA walk event, speaker meetings, high school and CSUF events.
METANET HIGH-SPEED INTERNET PROVIDER June 2006 to August 2008
Channel Sales Marketing
Proactively seeking and acquiring accounts for an organization's certified agent, or reseller program.
• Direct customer contact through emails and telephone calls.
• Involved in market research and internal quality improvement program.
• Worked directly with the CEO.
EDUCATION AND TRAINING
Bachelor of Arts, Communications, Emphasis: Advertising December 2008
California State University, Fullerton – Fullerton, CA
G.P.A. 3.0(Major)
ADDITIONAL SKILLS
Proficient with Microsoft Office System /Microsoft Word, Excel, PowerPoint, Outlook, and Omni Bill
• References available upon request