Arfeen Alam
Phone: ***-**-993-***-****
Email: ********@*****.**.**
SUMMARY
Expert level experience in recruitment process, screening, sourcing,
scheduling, recruiting candidates for the North America customers.
Extensive experience in searching on Job Portals (Monster, Dice,
CareerBuilder, Naukri, Timesjobs) Professional Networking Portals
(LinkedIn, Skillpages) Search Sites (Google, Bing, Yahoo, Craigslist) Users
Groups, Specialized Job Posting (Bullhorn). Extensively recruited in
Medical Device, Automotive, Manufacturing, Software, Healthcare, BPO &
Banking industry.
PROFESSIONAL PROFILE
. 7+ Years of experience in the field of human resource in recruiting,
screening, qualifying and placing of IT and other professionals in full-
time and contract positions for US & Indian Companies. Produced results
in time, sensitive, mission critical environments
. Placed candidates having US Work Visas (H1B, OPT) TN Visa for Canadian
resource, Green Card holders and US Citizens
. Negotiated hourly rates with candidates for contract placements (1099 and
Corp to Corp basis)
. Have proven communication skills to sell opportunities, negotiate
contracts, and close deals. Consistently outperform by setting and
achieving competitive goals
. Thorough understanding of the client requirements, Key words and skills
that are not mentioned in Job Description
. Developed and built relationships with line managers, gaining a full
understanding of their businesses, to help them identify needs, created
job descriptions and hired the appropriate candidates
. Recruited all levels of professionals from entry level to senior level
executives; evaluated their skill sets and determined where they may fit
best for the position
CORE COMPETENCIES
. Attention to detail, Target oriented & Team player
. Fast learner, adapt well to changes and pressures in work place
. Good presentation and Communication skills
. Ambitious and committed to excellence
. Sincere with high level of integrity
. Possess active listening skills
. Positive attitude and self-discipline
. Develop exceptional relationships with co-workers, management and end
users
. Ability to handle pressure
. Relationship management
. Quality and Process orientated
SKILL SUMMARY
. Sourcing: Used direct and complex sourcing strategies and techniques and
developed key sourcing techniques to acquire wide array of talent which
included all visa types and government clearances. Referred to bench
candidates and mined internal databases to perform initial talent
matches. Utilized various Job Boards and used additional sources for
potential candidates include Referrals, Job Fairs, Bull Horn, Linked-In,
relevant technical forums and used Boolean searches on Google.
. Job Boards: Comfortable with using Dice, Monster, Naukri and Times
jobs. Maintained job postings on the boards and company web
sites.
. Databases: Used company specific internal databases to track
candidates and job orders.
. Match Making: Filtered, prospected, qualified, closed and matched
potential candidates to specific needs of hiring managers,
environments, engagements and team needs. Initiated various
behavioral interviewing techniques. Negotiated rates with
candidates to fit the provided bill rates.
. Strategic Planning: Recruited in a high-volume environment. Planned
weekly and daily activities ahead of time, sourcing, making cold
calls and calls to active candidates, meeting with candidates,
attending meetings, re-typing resumes for send outs.
. Referrals and Leads: Spent portion of the day getting referrals from
active candidates and cold call candidates. Asked for leads in
the form of hiring manager names and contact from candidates.
Performed internet searches for companies looking with job orders
and pass them on to account managers/executives.
. Career Advice: Offered career counseling to job seekers/candidates
according to skills and personality to identify a right career
path. Trained/assisted with resume writing interviewing skills.
. Managing and Training: Trained, mentored and motivated new recruiters
and account managers to a successful career path. Implemented and
designed training strategies with management. Designed internal
recruitment and referral programs and related activities. Arranged
various team Building events. Gave industry specific tips and
tricks to new recruiters and account executives.
Clients & Agencies Supported
ConMed, Xcentium, Solnsoft, WNS, Afl Logistics, Total Logistics, IBM, EXL,
Wipro, Germanischer Lloyd, Larsen & Toubro, Feedback Ventures, IL&FS, Kotak
Mahindra and many others.
Recruited for the following skills and job titles
. Management, VPs, Project & Program Managers
. Engineers (Mechanical, Electrical, Civil and Manufacturing)
. Director and Managers (Operations, Product Development, Manufacturing,
Sales, HR, S&OP, Forecasting, Research & Development)
. IT Managers & Software Developers for - MS Technologies, Open Source
. Database Administrators & Developers - Oracle, MS SQL Server, Sybase
. Systems Administrators & Network Administrators
. ERP Resources
. HR Recruiter & Managers
EXPERIENCE
Optizm, Inc. February 2012 to Present
I'm working as a Senior Recruiter for 4 to 6 hours per day. My role is to
develop email from job description, create search words, search for
matching skills resume and send them the first email. Communicate with
potential job seekers and process their resume, follow-up for interview and
maintain reports. I'm working in the night shift to overlap US hours
starting at 9am PST.
Have worked on the following job titles
|Director of Strategic Operations |HR Sales & HR Recruitment |
|Commodity Analyst |Senior Engineer CET R&D |
|Systems Administrators |Java Developers |
|QA Testers |Dot Net Programmers |
|SiteCore Developers & |Recruiting Manager / Recruiting |
|Administrators |Director |
|Build Master/Continuous |IT Manager |
|Integration Lead | |
Talent Shapers January 2008- Current
I am working as a Senior Executive HR (Recruitment & Training) during the
day-time between 10 AM to 6 PM (India Time). Developed, Trained & Lead a
team of 5 Recruiters and ensured they worked as a team and delivered the
required results.
On an individual level, I Evaluated/selected appropriate candidates through
search techniques like Executive search, Headhunting, job portal search,
Social networking sites, leads & references. I screened/interviewed
candidates PAN-India and shortlisted them as per the job specification.
Participated in salary negotiations with candidates and also tracked the
status of selected candidates post-interview. I have provided 50-60
closures every year.
Have worked on the following job titles
|Warehouse Manager |Logistics |
| |Executive/Manager |
|Supply Chain |HR Executive/Manager |
|Executive/Manager | |
|Operations |BDE/BDM |
|Executive/Manager | |
|Senior Electrical Engineer |Mechanical Engineer |
|Civil Engineer |Project Manager |
|Draughtsman | |
Plutus Consultancy Services January 2005 to December 2007
Worked as an Executive HR (Recruitment) I reported to the HR Manager.
Managed end to end recruitment of professionals all over India. Worked on
all the leading job portals like Monster, Naukri and Timesjobs and also
placed candidates through Headhunting, leads & references.
Screened/interviewed candidates PAN-India and shortlisted them as per the
job specification. I had recruited candidates within tight schedules and at
short notice on several occasions. Was a Star performer of the team and had
always shown consistent performance.
Have worked on the following job titles
|Call Center |Voice N Accent |
|Executive/Manager |Trainer |
|Team Leader |Subject Matter |
| |Experts |
|Quality Analyst |Sales |
| |Executive/Manager |
|Financial Advisor |Area Sales Manager |
|Networking Engineer |Telecallers |
EXL (International BPO) (Process-Dell, USA) August 2004 to December 2004
Worked as a Customer Care Executive during night shifts and provided
suitable resolutions to the US based customers. I received calls from the
US based customers
who purchased Dell manufactured products and needed help regarding the
technical and non-technical issues related to the products or services.
Before I started taking calls, I was trained on Voice n accent and my
performance was found to be excellent during the training sessions. I
earned customer's appreciation several times.
National English Classes August 2001 to August 2004
I worked as a Communication Skills Trainer. Trained candidates on Accent
Neutralization and enhancements, Grammar, Intonation, Pronunciation, Word
stress, Sentence stress, Telephone etiquette, Call center terminology.
Conducted Group discussions and Mock interviews. Conducted training
sessions on soft skills, interaction skills and customer relationship.
COMPUTER APPLICATIONS
MS Office, MS Excel, MS Outlook, MS PowerPoint, MS Access, Microsoft
Windows 98/ME/2000/NT/XP, Adobe Photoshop, MS-DOS
EDUCATION
Master of Business Administration, specialization in Human resource
Management with A Grade