Quality Assurance Manager
Resume:
Leslie Rodriguez
Overview
Over 30 consecutive years of entrepreneurial and executive level management experience. A diverse employment background, which includes the successful startup and business development of four companies. Development of Investor Relations and Risk Management functions for multiple national mortgage firms. Outstanding management skills and experience supervising up to 100+ staff members. Proven ability to successfully manage multiple projects under strong deadline constraints. A strong stable work history marked by consistent, merit based promotions.
Professional Experience
EXECUTIVE LEVEL MANAGEMENT
• Managed Quality Control & Quality Assurance functions across mortgage lending/purchasing channels for a major Wall Street Investment Bank
• Managed mortgage fraud review & audit functions relative to Secondary Market investment pools
• Managed all aspects of Investor Relations, including due diligence (Underwriting, Appraisal & Regulatory Compliance) review & audit procedures
• Oversight & Management of Appraisal, Underwriting and Funding functions
OPERATIONS LEVEL MANAGEMENT
• Developed and managed all aspects of mortgage business operations
• Managed Sales, Underwriting, Funding & Appraisal operations and functions
• Developed and managed Accounting functions including Payroll Operations, Accounts Payable and Accounts Receivable
• Oversaw a multitude of operational enhancement & upgrade projects, ranging from policy & procedural revisions/changes, software development and implementation, department/division organization, training and human resource functions
• Coordinated logistics involved with the opening branch operations
• Developed State specific policy and procedure guidelines for mortgage underwriting functions
ACCOMPLISHMENTS
• Recognized as a leader in developing the Investor Relations Due Diligence process leading to increased efficiency and profitability of Secondary Market operations
• Maintained a consistently high SALE success ratio (95%+) in resolving loan defects (Credit, Appraisal/BPO & Regulatory Compliance) for mortgage pools in excess of $500,000,000
• Reduced loan losses and increased loan quality and profitability across company channels by developing and implementing review, audit, documentation, shipping and vault procedures
• Developed and maintained a network of over 60 wholesale and correspondent brokers
• DRE CA Broker-Current
• Direct Endorsement Underwriter-HUD Chums Certified/VA Automatic
• S.A.F.E. Act and NMLS Licensed
Career Chronology
Consultant/Expert Witness for Nat’l Law Firms specializing in Loan Fraud and Loss Mitigation
Operations Manager, Sun West Mortgage Company, Irvine, CA 2011
Builder Home Consultant, Wells Fargo/Builder Div., Newport Beach, CA 2011-2011 (inactive proj.)
Operations Manager, First Mortgage Corp., Irvine, CA 2010-2011 (left for opportunity with Wells)
Chief Operating Officer, GREENBERRY Financial Services, Inc., Irvine, CA 2009-2010 (Out of Bus.)
Chief Operating Officer, ReFlex Mortgage, Costa Mesa, CA 2008-2009 (Out of Bus.)
Managing Director – Pre-Funding QA/Post Funding QC, EMC Residential Mtg., Irvine, CA 2006-2008
Chief Lending Officer & Director of Investor Relations, Encore Credit Corp., Irvine, CA 2006-2007
Account Executive, Encore Credit Corp., Irvine, CA 2004-2006 (while company filled the R.E.I.T)
Director of Investor Relations, Encore Credit Corp., Irvine, CA 2002-2004
Senior Vice President & Chief Credit Officer, New Century Mtg. Corp., Irvine, CA 1998-2002
(An expanded Career Chronology beyond 10 years will be provided upon request. Please note – Encore Credit Corp was acquired by and became a division of Bear Stearns Residential Mortgage Corp. EMC Residential Mortgage Corp is a subsidiary of The Bear Stearns Companies, Inc.). From 1998 – 2008 employed by the same principal owner/officer.
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