Michael V Toney
*************@*****.***
Objective: To secure a position with a company that believes in the old tradition of
Employee dedication, where I’m able to enhance my knowledge and skills.
Work History: Jan-03 / Present T.A.M Agency: Lawrenceville, GA
(Floating Life Style Occupancy Specialist)
• Concierge for luxury high rise apartment, Develop in-depth relationships with clients to understand possible needs, likes, and dislikes and upload into the database.
• Research the most up to date trends and happenings in particular area.
• Property Floater to different properties where Occupancy is low while helping increasing properties vacant units.
• Meeting, Greeting knew and current residents, Pre qualifying all applicants, prepared all move-in paperwork.
• Scheduling sales appointments, computer up-dates, internet leads and guest card call backs.
• Handling all new applications for LIHTC / Conventional units, work very close with compliance dept to insure all Applicants’ are in Compliance.
• Walking all vacant units to show on daily basic to ensure units are at 100 % ready to move in upon showing, Entering resident work orders into Yardi / E-Site System.
May-08 to Mar/09 Pinnacle Management Plantation Ridge Sugar Hill, GA
(Assistant Property Manager)
• Handling all applications for LIHTC/Pre qualifying all applicants, use of One-site System for approval.
• Verifying Employment, Rental information via fax, verbal transactions.
• Maintaining daily hot sheet for vacant unit to lease.
• Touring property with clients while having knowledge of property and surrounding area.
• Posting rent to resident’s ledgers, late fees, making bank deposits.
• Sending late letters with late fee’s, handling all residents’ renewals, in person and through written correspondence, while negotiating the highest increase possible.
Jan-08 to May-08 Matrix Capital Partners Harvest Glen Galloway, Ohio
(Life Style Occupancy Specialist)
• Maintaining daily hot sheet for vacant unit to lease.
• Meeting, Greeting knew clients to property, Pre qualifying all applicants, prepared all move-in paperwork.
• Filing work orders in residents file under work orders.
• Daily Ballons and refreshments, retrieve evening messages, completing service call back.
• Pursue 90-60 day notice turnaround time for renewals by calling and visiting residents to reverse their decision on leaving.
Jan-06 to Sep-07 C.N.C Investments Cedar Pines Clarkston, GA
(Life Style Occupancy Specialist)
• Daily Balloons, refreshments, retrieve evening messages, completing service call backs.
• Touring property with clients while having knowledge of property and surrounding area.
• Entering all incoming traffic, phone calls, residents work orders, into AMSI system.
• Maintaining daily hot sheet for vacant unit to lease.
• Verifying Employment, Rental information via fax, verbal transactions.
• Handling all new applications, renewals.
Jun-99 to May-03 Gables Residential Gables Cityscape Atlanta, GA
(Life Style Occupancy Specialist)
• Maintaining daily hot sheet for vacant unit to lease.
• Meeting, Greeting knew clients to property, Pre qualifying all applicants.
• Touring property with clients while having knowledge of property and surrounding area.
• Handling all resident renewals, negotiating new rate at the highest rate.
• Entering all residents work orders into AMSI system.
Education: Port Chester Senior High School 1979-1982
Awards: Gables top leasing Associate of the year 2000 Trophy, Bonus.
Leasing contest winner: Bonus. Leasing renewal contest winner: Bonus.
Secret shopper: Bonus
Computers used: AMSI, RENTROLL, JENARK, BLUEMOON, ONESITE, MARSHA, NAVIGATOR, MRI, YARDI, E SITE.
Reference available upon request