Survey Programmer/Tester

Farhan Khalid

****-** *********** **** *****. Toronto ON M4H 1L4 Canada

Home: +1-416-***-**** • Cell: +1-647-***-**** • E-mail: **************@*****.***

Objective

To be a contributing team member where my abilities and experience as a Survey Programmer can be a significant factor in helping to achieve corporate goals

Interpersonal Skills

-Excellent communication skills

-Outstanding work ethics

-Able to work under pressure

-Able to work in both team and individual environment

-Ability to learn new skills quickly

-Great organizational and time management skills

Education

-York University, Toronto ON, Canada: Bachelor of Arts in Information Technology (June 2005)

-George Brown College, Toronto ON, Canada: Diploma in Computer Programmer/Analyst (June 2002)

Technical Skills

-Database: Oracle, Microsoft Access, MySQL and MS SQL Server

-Development Tools: Java, C/C++, Visual Basic, PL/SQL, SQL, Oracle Developer, and Microsoft Visual Studio

-Web Programming: PHP, HTML, CSS, JavaScript/Jscript, XML, WAMP and Joomla CMS

-Online Survey Designing Tool: Confirmit and LimeSurvey

-MS Office Tools: Word, Excel, FrontPage, Access, PowerPoint and Microsoft Project

-Designer Tools: Oracle Designer and Rational Rose Enterprise

-Operating Systems: 95, 98, 2000, XP, Vista, Window 7 and NT work stations

-Other: Adobe PhotoShop, Adobe Dreamweaver, Adobe Flash Player, Adobe Firework and IBM WebSphere

Employment Experience

Research Now (An E-Rewards Company), Toronto ON: Programmer/Analyst (QA Tester) (September 2006 – Present)

-Acting as a lead technical analyst on an assigned client project

-Meeting all the survey programming requirements

-Informing Team Leader and/or Sr. Programmer/Analyst for any missing materials, inconsistencies or errors

-Programming a survey in a JScript/HTML web programming language by using the Confirmit

-Integrating graphic, multimedia, and specialty survey components as required by using either Adobe PhotoShop, Adobe Firework and/or Adobe Flash Player technologies

-Creating a survey link for a client and testing thoroughly in order to make sure the link is 100% error free

-Updating survey collected data for a client by using MS Excel Spreadsheet and Notepad (in a binary format)

-Downloading and comparing new data with an old data in order to make sure data collected from the online survey is accurate

-Interacting with Team Leader/ Sr. Programmer to finalize online survey and all other aspects of the project

IT Seniors Inc., Toronto ON: Web Programmer – PHP, MySQL, JavaScript, HTML and CSS (February 2006 – May 2006)

-Participated in design and implementation phase of Bell Telecommunication Canada CSR Retention Web Project (My Section: Suggestion Box and Companies’ Alerts)

-Analyzed the user requirement specifications for this system

-Developed tables (Suggestion Box table and Alerts table) in MySQL. The Suggestion Box table based on Customer Service Representative (CSR) suggestion(s) and Alerts table based on companies news system (Bell and its competitors recent and archived news)

-Performed the coding in PHP, JavaScript, HTML and CSS based on user requirements specification

-Actively performed the re-designing and re-coding the system if encounter with bugs or the change of layout specification

-Provided the daily task report to the Project Manager

TeraPrompt Systems, Toronto ON: VB.Net Programmer (April 2005 – December 2005)

-Participated in design and maintenance phase of SLDC (System Development Life Cycle) for YMCA MDC Data System project (YMCA MDC – General Registration Form For YMCA Customers and YMCA MDC – ERC Profile (YMCA Employees Profile Form))

-Analyzed the user requirement specifications and required algorithm for this system

-Performed the coding based on user requirements specification

-Developed a database in MS Access, which provides database connections to the system

-Implemented computer security systems for database access controls

-Actively performed the re-designing and re-coding the system if system encounter with bugs

-Actively preformed the communication with Project Manager regarding improvement of some areas of this system

-Provided the daily task report to the Project Manager

Rogers Communications Inc., Toronto ON: Customer Service Representative (December 2003 – September 2004)

-Assisted previously rejected applicants in obtaining lines of communication needs

-Collaborated with Bell Canada/BC Telus in order to established a telephone line transfer with Rogers

-Ensured that customer given information are free of errors by checking from the databases such as ILEC, NPAC, Canada Post, Canada 411 and White Pages.ca

-Updated customer personal data into databases such as Siebel, AS400, OCMS and LSR

George Brown College (GBC), Toronto ON: Oracle 8 Programmer-GBC Charity Project (September 2001 – April 2002)

-Created tables in Oracle SQL Pus

-Designed the GUI in Oracle Form

-Wrote 50% of coding, which include store procedures, sequences, triggers and functions

-Assisted team members in the implementation of this project

Clegg Campus Marketing, Toronto ON: Customer Service Representative (June 1999 – November 2003)

-Promoted CIBC Visa and MBNA MC to college/university students

-Updated and verified applications of customers data on database such MS Access

-Answered inbound and outbound calls for already established customers

Reference

-Available upon request

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