LORAINE I. BEASLEY

**** **** ******

Columbus, IN 47201

317-***-**** y5vxhv@r.postjobfree.com

OBJECTIVE:

Seasoned IT professional with over 30 years of experience in Information Systems. Major accomplishments include working with business to get requirements, writing business and technical-requirements document, application training for business and IT personnel, supporting IT applications, troubleshooting, communicating with the business and being a competent team player. Has extensive mainframe experience.

EXPERIENCE:

TEK Systems

Contractor Support Analyst

August 2010 – Present

Approved change requests ready to be migrated to production.

Meet with the business to review change requests and whether the support personnel are meeting their needs.

Created communication templates used by support personnel for responding to the business.

Generated and distributed monthly reports showing change requests processed through the month.

Alfa Laval Inc.

Application Support Analyst

August 2006 – October 2009

Created Support documentation for various system applications. Worked directly with the expert in each application and then wrote the documentation to be used by others for supporting the application.

Worked with a change management tool for tracking issues and changes needed by the business. Has gone through ITIL training.

Granted access to different applications for users globally.

Supported users globally troubleshoot mainframe, midrange, client/server and web-based applications.

Supported PC needs for users located in the Distribution warehouse.

Wrote SQL queries to identify users’ information in database systems and set up appropriate access.

Thomson Inc.

Senior Analyst/Project Leader

May 2000 – March 2006

Worked was done on mainframe

Authored Functional Design documents for converting an old parts management system including how to move data into OSB (Order-Ship-Build: order management system).

Adapted business requirements and created functional and technical necessities for many system enhancements.

Worked within change management process before any changes were allowed to go into production.

Senior lead for refining the Disaster Recovery procedures for OSB and other mainframe applications

Assisted with Production Support (Disaster Recovery).

Assisted with training in use of OSB system.

Reviewed technical design documents.

Assisted in testing of new program systems.

Developed and shaped standards and procedures documents.

Project Leader on major mainframe upgrade for conversion of COBOL program to OS/390.

Senior Consultant

June 1998 – April 2000

Designed and coordinated Finance Accrual Project. (Included working with users to obtain specific models for screen design, writing program specs and leading a small team on coding and testing of projects.

Order management system support.

Contributed with necessary Y2K upgrades to OSB system (especially for changes to VSAM files involving dates in keys).

Involved with testing of OSB and WMS (warehouse management system) OSB interface

Application training and support.

Project Leader for Logistics Development group handling mainframe interfaces for EDI (Electronic Data Interchange), WMS (warehouse management system), TRANS (transportation system).

PSI Energy/Cinergy

Technology Analyst

November 1992 – June 1998

Installed and maintained Harbinger’s In Touch PLUS EDI system (using both the mainframe and PC for sending purchase orders and receiving PO acknowledgments).

Assisted with installation and maintenance of DBS Purchasing, Accounts Payable, and Inventory system.

Wrote various interfaces into the DBS systems.

Worked on the consolidation team to combine DBS systems into SAP’s IMIS systems (due to merge with Cincinnati Gas & Electric).

Trained IS and client personnel in support of system along with using DBS report writer.

Developed Diversity Supplier System using Texas Instruments’ CASE tool Composer.

Converted VSAM files to DB2, built and populated DB2 tables.

Developed training materials and conducted training for new Materials Management system.

Consulting Firm

Senior Consultant

June 1984 - October 1992

Worked in Manufacturing - project leader for 2 different systems:

-Ship Direct system, involving interfaces to order management, invoicing, accounts payable, pricing, and part number maintenance: first exposure to EDI for sending orders and receiving invoices.

-Package structure system using IMS.

Worked in Banking - analyst/programmer; installed McCormack and Dodge General Ledger system. Design and implement Capital Stock system and Advance/Commitments system using IMS.

Trained both IS and client personnel.

EDUCATION:

Associate Degree in Computer Science from Ivy Tech State College

Bachelor Degree in Business Management from Indiana Wesleyan University

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