Darlene Figueroa
******@***.***
SUMMARY OF QUALIFICATIONS
Top-notch professional with more than 13 years of progressive experience in tourist and entertainment industry.
Combination of expertise in event planning, production, training and development, administrative and customer relations
Dynamic leader and team builder, consistently motivating others to success.
Excellent leadership, communication and organizational skills
Proficient in PC and Mac Computers. Microsoft Applications, Filemaker and Titan systems
Excellent ability to gather and analyze data and generate reports
WORK HISTORY
CINEVEGAS FILM FESTIVAL, Las Vegas,, Nevada
Special Events Manager
2007 – 2009
Successful in planning, marketing and executing events and corporate meetings
Responsible for all aspects and logistics in event management, including venue selection, contract negotiation, proposal planning, theme, guest lists, seating charts, entertainment, catering, liquor quantities, transportation, marketing materials, invitations and sponsor branding.
Oversee the activation of sponsorships throughout each event during the festival to ensure sponsor branding
Have planned over 100 events with budgets ranging from $5,000-$250,000. Attendance from 50 – 1,300 people
Coordinate with Production Department to schedule product deliveries, installations, technical aspects and breakdown of events. Work with Press Department on determining location of red carpets
Have planned charity events raising over 1 million dollars for Not on our Watch Foundation founded by Don Cheadle, George Clooney, Matt Damon and Jerry Weintraub for the Ocean’s 13 Premiere. Planned event raising over $100,000 dollars for Bare Feet Foundation founded by Shakira and planned the movie premiere for Get Smart raising over $40,000 for the Dwayne (The Rock) Johnson Foundation
Draft event schedules for festival passholders, VIP’s, Sponsors, Celebrities, Press, filmmakers and film industry professionals
Hire seasonal staff for Special Event and Event Production Departments.
CINEVEGAS FILM FESTIVAL, Las Vegas, Nevada
Office Manager/ Administrative Assistant
2007 – 2009
Coordinate day-to-day function of the office and provide support under limited supervision; support execution of departmental projects. Receive and screen phone calls and greet visitors to the festival office
Schedule and organize complex activities such as meetings, travel arrangements, conferences for all Department Directors and Festival President
Handle filing, faxing, office supply orders and other special projects as assigned by Managing Director such as compiling festival statistical reports and processing surveys
Organize files on share drive for convenient access by Directors. Update timelines, contact lists and databases
Sort and distribute mail. Draft responses on behalf of Department Directors and Managing Director
Acting liaison with all departments, Managing Director, Festival President and office of the Chair of the Advisory board, Mr. Dennis Hopper
Ensure all deadlines are met on master timeline by all departments and alert Directors of pending deadlines
Prepare departmental budget and reconciliation of invoices
UNIVERSAL ORLANDO, Orlando, Florida
Communications/Guest Relations Coordinator
1997 - 2006
Supervised a staff of 10 to ensure quality guest service resort wide
Assisted in developing and implementing new communication strategy for Guest Relations department
Prepared employee conduct reports for upper management and documented park-wide concerns to submit for improvement.
Liaison between Special Events, VIP Tours, Marketing and Guest Relations
Maintained company inboxes and responded to all incoming emails resort wide
Trained staff in providing exemplary guest service and timely resolution to guests concerns
EDUCATION - Florida Metropolitan University – Degree in Film and Video Production 2004
Graduated Cum Laude