Customer Service Sales
Resume:
Jenay Brown
*****.*****@*****.***
________________________________________________________________________________________
EDUCATION Clark Atlanta University, Atlanta, GA
Candidate for Bachelor of Science, Psychology, May 2012
3.0/4.0
EXPERIENCE
October 2006- August 2007 AJ Wright Inglewood, CA
Customer Service Rep
• Sold, Marketed, and promoted clothing apparel
• Given a Raise in the first 6 months of employment
• Cited numerous times by floor management for customer service skills
• Handled daily finances
• Floor and department management
August 2007 – January 2008
May 2009 – August 2009 Juice it Up Hawthorne, CA
Smoothie Artist,
• Strategic team member
• Daily financial transactions
• Created refreshing beverages at customers request
• Performed daily cleaning taste to meet states sanity requirements
• Trained new employees to prepare them for the tasks they needed to perform
RGIS Torrance, CA
Merchandiser
• Remolded stores to fit new codes
• Assembled retail fixtures including shelves according to plan-o-grams
• Data Collection
• Auditing
May 2010 – August 2010
March 2011 – October 2011
October 2011- Currently Vons Gardena, CA
Courtesy Clerk
• Strategic team member
• Daily customer assistance
• Performed daily cleaning task to meet states sanity requirements
• Trained new employees to prepare them for the tasks they needed to perform
Cold Stones Vinings, GA
Ice Cream Artist
• Daily customer assistance
• Preform daily sanitation task to meet state requirements
• Shift Manager
• Cash handling
• Customer Service
• Food Handling
• Key Holder
Comcast Cable Alpharetta, GA
Telesales Rep
• Sold, Marketed, and promoted Comcast products and services
• Received several awards for exceeding sales plan
• Customer Service
• Work with team to meet sales plan each month
ORGANIZATIONS & HONORS • Member, National Association for the Advancement of Color People Club
• Vice President of NAACP Youth College Chapter at Clark Atlanta University 2010-2011
• Miss Residence Hall Association 2009-2010
• Volunteer, Admissions office at Clark Atlanta University
• Volunteer, Atlanta AIDS Walk
• Volunteer tutor, Ascension Lutheran Church Tutors
• Beckwith Hall Resident’s Association 2008-2009
TECHNICAL SKILLS • All phases of Microsoft Office, Excel, Word and PowerPoint.
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