Administrative Assistant
Resume:
Graciela Cantu
**** ****** ***** **., ***# ****
Irving, Texas 75039
Cell: 956-***-****
Email: *******@*****.***
Education
University of Texas - Pan American
Edinburg, Texas
Bachelors Degree: Business Administration - Management
Employment History:
Cheddar’s Casual Café Corporate – Irving, TX
November 2008 – Present
Administrative Assistant
Telephone coverage, greeting clients, and ordering office supplies.Assist the mailroom staff by creating mailing labels, sorting mail and helping with organizing, sending out, and tracking packagesfor the company and restaurants. Manage Lonestar Mail and UPS accounts. Work with confidential materials. Assist the Executive Assistants with organizing vendor contracts and business contacts. Assist the Accounts Payable Manager with organizing bank statements for the Directors and Managers as well as collecting data for workman’s compensation invoices. Assisting the Human Resource Departmentwith creating and modifying forms and legal documents and help organize the recruiting process. Also assist Human Resource with recruiting candidates; communicating with recruiters, District Managers and candidates to scheduling interviews. Assist the Director of Training with projects such as assembling manager training materials and creating and placing materials together for meetings. Assisting the Manager of Construction and Facility with editing contracts for new locations and other services as well as ordering supplies and accessories for the construction of new restaurants.. Assist the District and Restaurant Managers with anything they are in need of. Put together a Cost of Good Sales report for the VP of Culinary Operations. Order business cards. Order and keep inventory of chef uniforms. Handle website and phone customer complaints. Send out complimentary certificates to customers as per Managers. Coordinate hotel reservations. Assist in coordinating lunch for meetings. Schedule meetings. Additional duties include data entry, filing paperwork, and assisting with any additional tasks other departments need. Directing calls to the proper person.
Numantra – Irving, TX
April 2008 – October 2008
Account Administrator
Assisted with promotional and client projects such a creating charts on excel, assembling information packets for presentations, researching information on the internet and working with Photoshop for email and website promotions. Answered phones, greeted clients, and managed office supplies. Assisted the Accounting department with inputting and organizing the Accounts Payable invoices. Additional duties included scheduling meetings, transcribing and writing correspondences, data entry, filing paperwork, running errands and assisting with any additional tasks other departments needed.
American Eagle/ American Airlines Credit Union –DFW,TX
August 2007 – April 2008
Temporary Employee/Clerk
Input data on aircrafts and their parts into their system. Worked on customer’s accounts and updated their account information making sure they were in compliance with government regulation.
Texas State Bank – McAllen, TX
February 2007 – July 2007
Customer Service Specialist II
Assisted customers with questions about their accounts, which included checking, savings, loans, and their Certificates of Deposits. Answered any and every question callers had about the bank and the services we provided. Directed calls to proper department.
N.T.C. Drug & Alcohol Testing Services – McAllen, TX
January 2006 – December 2006
Marketing Representative
Conducted sales calls and visits to businesses and schools in theRio Grande Valley. Processed drug and alcohol results. Handled customer collections and dealt with Accounts Payable and Receivables. Using QuickBooks I entered invoices, setup vendorsand clients, and researched vendor and client issues. Filed paperwork, wrote correspondences, answered phones, ran errands, customer service, assisted with computer dilemmas and greeted customers.
Budget Blinds – McAllen,TX
October 2003 – December 2005
Administrative Assistant
Processed incoming merchandise. Greeted and dealt with face-to-face customer sales. Scheduled customer
appointments. Answered phones, sorted mail, filed paperwork, wrote correspondences, recorded and delivered
messages and customer service. (Budget Blinds was owned by the people from Quik Internet of South TX)
Quik Internet of South Texas – McAllen,TX
May 2000 – December 2005
Administrative Assistant / Accounts Payable-Receivable /Technician
Answered customer questions regarding invoices, account information and services. Resolved customer’s technical problems and Internet questions. Handled customer collections for past due accounts. Input large volumes of invoices.
Heavy customer service. Assisted vendors and clients with past due invoices daily. Answered phones, sorted mail, filed paperwork, wrote correspondences, recorded and delivered messages and customer service.
Additional Skills
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Bilingual
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Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Outlook
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QuickBooks, UPS Mailing Software
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HTML, Photoshop, JavaScript, Visual Basic (creating simple websites)
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Excellent communication, quick learner, multi- tasker, team player.
Activities and Community Service
Anthropology Club, Vice President,
Spring 2003 – 2004
Future Business Leaders of America, Vice President,
Spring 1998 – 1999
Walk for the American Heart Association; Keep McAllen Beautiful; Beach Clean Up at South Padre Island; Habitat for Humanity; Feast of Sharing; Special Olympics.
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