Experienced Pharmacist

HENRY A. MILLER, R.Ph

*** ******** **** ***** 702-***-****

Henderson, Nevada 89012 **********@*****.***

PROFESSIONAL OBJECTIVE

To continue my career in the Medical Field with an organization that will utilize my expertise in Sales, Management & Counseling skills to benefit mutual growth and success.

SUMMARY OF QUALIFICATIONS

~ Qualified professional with over 15 years as a PHARMACIST for High & Medium Volume Retail Outlets, as well as MARKETING SPECIALIST selling Medical Products.

~ Proficient OPERATIONS MANAGEMENT & ADMINISTRATION skills:

* Staffing, Training, Mentoring, Evaluating & Supervising Personnel

* Ordering, Purchasing & Maintaining Inventory, Quality & Safety Controls

* Preparing Accurate Documentation & Reports

* Overseeing Daily Operations

* Working Well Under Pressure Of Multi-Tasks, Workloads & Deadlines

~ Proven CUSTOMER SERVICE, PUBLIC RELATIONS & SALES skills:

* Developing, New & Referral Clientele

* Servicing & Maintaining Established Accounts

* Troubleshooting, Problem Solving & Crisis Intervention

* Projecting Positive Company Image

* Dedicated To Personalized Service, Excellence & Customer Satisfaction/Retention.

~ Computer Literate: PDX & Custom Pharmaceutical Systems; Windows 7, Microsoft Word,

QS-1 Billing, Compound Assist, The Compounder, Script Assist, Excel, Outlook, WordPerfect & Custom Software.

LICENSES / CERTIFICATIONS

- Pharmacist License #13722, State of Nevada: Active

- Pharmacist License #RP445486, State of Pennsylvania

- Hyperbaric Chamber Therapy Technician Certification: Active

- Bondable: Background Security Clearances (All Pharmacies)

EDUCATIONAL BACKGROUND

Duquesne University, Pittsburgh, Pennsylvania Hickory High School,

BACHELOR OF SCIENCE DEGREE in Pharmacy Hermitage, Pennsylvania

Honors: Scholarship Recipient Honor Graduate

Sergeant At Arms, Alpha Phi Delta National Fraternity Member, National Honor Society

NOTE: See End of Resume for “Specialty Training”.

AFFILIATIONS: - American Pharmacist Association: Active 14-Year Member

- International Academy of Compounding Pharmacists-Las Vegas Chapter:

Active 1-Year Company Representative

- Nevada Youth Sports, Las Vegas, NV: Active 4-Year Football Coach

PROFESSIONAL EXPERIENCE

GREEN VALLEY DRUG

Henderson, Nevada

STAFF PHARMACIST

10/11 - Present

Responsibilities for “the Largest Closed Door Pharmacy”in the state of Nevada” specializing in compounding of non-sterile, sterile, injectable medication and other commercially unavailable products includes:

* Checking night shift orders to ensure proper preparation, storage and filling.

* Recommending hiring/firing and supervising 10 Pharmacy Technicians, Pharmacy Clerks and Warehouse employees.

* Training personnel in compounding and order expediting techniques.

* Reviewing, compounding, overseeing production and verifying formulas, ingredients, sterility, calculation accuracy, packaging, storage and shipping of all new orders from Customer Service Department, from start to completion.

* Requisitioning, verifying and storing supplies and raw materials utilized for generation of medications.

* Answering physician therapeutic, dosage, expiration date, side affect, storage and other pharmaceutical questions.

* Utilizing computers with QS-1 Billing, Compound Assist,, Script Assist, Excel and Outlook Software to create and access product formulas, as well as generate billing invoices.

Accomplishments:

* Streamlined workloads, as well as helped revamp order forms and shift procedures resulting in overall increased proficiency.

PARTELL SPECIALTY COMPOUND PHARMACY

Las Vegas, Nevada

PHARMACY MANAGER

2/08 - 8/11

Began tenure as Part-Time Pharmacist and promoted to Pharmacy Manager within 6 months by Retail Pharmacy Facility grossing $300,000 monthly with total responsibility for:

* Developing Strategic Plans to include Marketing Procedures, Physician Client Development, Annual Budgets with Sales Projections, Expense Forecasts, Gross Margins and Profit/Loss Statements, Operational Goals, Policies and Policies.

* Interviewing, hiring/firing, training, scheduling, assigning job duties, giving written evaluations and supervising up to 30 Staff Pharmacist, Lab Technician, Pharmacy Clerk, Inventory Specialist, Cashier, Intern, Extern, Receptionist, Mail Center and Data Input Personnel.

* Working closely with physicians specializing in Bio-Identical Hormone Therapy, Adrenal Fatigue, Anti-Aging and other areas of Functional Medicine.

* Compounding, customizing, verifying, correcting and overseeing production of prescription orders and dosing regimens based on clinical practitioner data ensuring strict adherence to order accuracy, formulation, ingredients, quality, directions, packaging and shipping procedures.

* Dispensing and consulting customers on drug usage and effects, as well as troubleshooting and resolving issues to ensure customer satisfaction and retention.

* Utilizing computers with Windows, The Compounder and Microsoft Word Software to enter/access data and create accurate Incident, Accident, Personnel and Customer Complaint Reports.

PROFESSIONAL EXPERIENCE

PARTELL SPECIALTY COMPOUND PHARMACY (Cont’d)

* Ordering, purchasing and maintaining traditional and over-the-counter medications, vitamins, nutraceuticals and supplies.

* Assisting with end-of-shift closing procedures.

Accomplishments:

* Successfully doubled annual store revenue, resulting in opening of 2nd facility.

* Received numerous “Letters of Appreciation” from customers.

ONE POINT PATIENT CARE

(Formerly Priority Care Pharmacy)

Las Vegas, Nevada

PHARMACY DIRECTOR

9/07 - 4/08

Hired to oversee acquisition of existing company, as well as maintain complete responsibility for daily operation of Closed-Door Pharmacy providing traditional medicine to hospices, nursing homes and assisted living facilities throughout Nevada including:

* Planning and implementing physical layout of pharmacy.

* Working directly with managers of long-term care facilities to help customize formularies, filling orders on 2-week billing cycle and review medications to ensure proper monitoring.

* Coordinating and overseeing preparing, packing and delivery of orders.

* Staffing, training, scheduling, evaluating and supervising 20 Pharmacy Technicians, Clerks, Drivers and Warehouse Personnel.

* Ordering, purchasing and maintaining inventory.

* Utilizing computers with custom software to access medicine order entries, review billing and process accounts receivable.

* Updating Medication Administration Record (MAR) as needed.

Accomplishments:

* Successfully retained existing clientbase as well as generated new customer, resulting in 20% increase in overall revenue withing first months of acquisition.

HIGHRISE CASINO RX

Las Vegas, Nevada

PHARMACY MANAGER

9/06 - 9/07

Direct responsibility for operation of Independent Pharmacy including:

* Negotiating and implementing all 3rd party and wholesaler contracts with insurance companies.

* Developed and coordinated Health Fairs, Networking, Las Vegas Chamber of Commerce and other marketing events.

* Ordering, purchasing, pricing, displaying, merchandising and selling inventory.

* Supervising 5 employees.

* Overseeing emergency prescriptions and delivery process.

* Maintaining accounts receivable and generating Daily and Weekly Sales, Profit Margin, Incident and Accident Reports.

* Balancing cash registers and processing bank deposits.

PROFESSIONAL EXPERIENCE

OXYHEAL HYPERBARIC CHAMBER

Las Vegas, Nevada

MARKETING SPECIALIST

12/05 - 9/06

Utilized effective cold-calling, phone techniques and marketing skills to sell “Largest Hyperbaric Chamber” in North America including:

* Conducting Sales, Service and Product Presentations, as well as tours of 3 area facilities to develop new and referral clientbase of practitioners.

* Assessing client needs, preparing orders and overseeing equipment installations.

* Following up with to ensure customer satisfaction, retention and referrals.

Accomplishments:

* Worked directly with Oxyheal Program Director of Hyperbaric Medicine at Kindred Hospitals.

TARGET CORPORATION

Henderson, Nevada

PHARMACY MANAGER

2/03 - 12/05

Total responsibility for daily Pharmacy Department Operations including:

* Staffing, training, evaluating and supervising pharmacy staff.

* Ordering, purchasing and maintaining drugs, narcotics and supplies.

* Processing drug returns to include expired and overstocked narcotics.

* Utilizing PDX Pharmacy System, as well as Windows and Excel Software for payroll.

* Operating and balancing point-of-sale registers.

* Opening, closing and securing department.

Accomplishments:

* Hired as Part-Time Pharmacist and promoted to Manager within 6 months.

* Established solid relationships with numerous doctor offices, resulting in start-up and success of 2 new Target Greatland Stores.

* Chosen to serve as Market Scheduler, Payroll Coordinator, Recruiter and Market Trainer recruiting, scheduling, processing payroll and instructing over 100 new Pharmacists throughout Las Vegas and Reno, Nevada, Southern Utah, Northern Arizona and Southern California.

* Received numerous “Letters of Appreciation” from company and customers.

WALGREEN’S PHARMACY

Henderson, Nevada

PHARMACY MANAGER

6/97 - 2/03

Managed 24-Hour High-Volume Store’s Pharmacy Department processing over 500 prescriptions daily including:

* Visiting local doctor offices and insurance companies to establish professional relationships and solid clientbase, as well as ensure exemplary patient care.

* Greeting and consulting patients at counter, drive-up window and phone system on insurance coverages as well as drug content, dosage, direction, precaution, refills and followup.

* Contacting doctors to assess drug prescriptions and recommend substitutions.

* Bagging and verifying prescriptions

PROFESSIONAL EXPERIENCE

WALGREEN’S PHARMACY (Cont’d)

* Staffing, mentoring, counseling and supervising up to 30 employees, interns and students.

* Verifying and correcting narcotic and controlled medication calculations and content, emulsion, liquid and ointment preparation, national and universal product coding and product labeling.

* Training personnel in hands-on pharmacy procedures, policies, workflow, insurance procedures, safety and quality customer relations.

* Ordering, stocking and maintaining pharmacy inventory and department supplies.

* Noting narcotic inventory, including new items, and signing off on drug returns.

* Operating computers and generating Prescription Sales Analysis, Incident, Accident and Complaint Reports.

Accomplishments:

* Began tenure as Intern and promoted to management within 6 months.

* Chosen to open several new area pharmacies and develop new physician clientele.

* Received 2000 “Honors Award” for Greatest Profitability Achieved in Las Vegas District.

* Received numerous “Letters of Appreciation”.

EDUCATIONAL BACKGROUND (Cont’d)

Specialty Training:

~ Green Valley Drug, Henderson, NV: Compounding: Non-Sterile & Sterile, Injectable Medication & Other Commercially Unavailable Products; Aseptic Techniques; Antigens For Allergy Medication Preparation; QS-1 Billing, Compound Assist, Script Assist, Excel & Outlook Software; Sexual Harassment Awareness.

~ Partell Specialty Pharmacy, Las Vegas, NV: Compounding, Management, Customer Service, Ordering, Purchasing, Inventory & Quality Control Skills; HIPPA Training & Compliance; The Compounder Software.

~ One Point Patient Care, Las Vegas, NV: Assisted Living Patient Relations & Operational Procedures; Custom Software.

~ Highrise Casino RX, Las Vegas, NV: PDX Prescription Processing.

~ Oxyheal Hyperbaric Chambers, Las Vegas, NV: Sales, Marketing & Closing Skills; Hyperbaric Product Knowledge.

~ Target & Walgreens Pharmacies, NV: Management & Guest Services Training; Diversity; OSHA & HazMat Regulations; PDX & Custom Software; Time & Stress Management; Motivation; WordPerfect Software; Family Medical Leave Act.

NOTE:

* Bondable: Background Security Clearances (All Pharmaceutical Companies)

* Languages Some French

* Willing To Travel/Relocate

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